No Needless Ignorance Work stream Update 8 th March 2012 Fizz Thompson Executive Sponsor South Central

Workstream Aims To become more proactive in identification and prevention of causes of harm to patients To create an environment that inspires all NHS staff to insist that care is as safe as possible To ensure a more open culture in which errors or service failures are reported

No Needless Ignorance - Objectives Engage all levels of staff in the principles of no needless ignorance human factors training Use of simulation to engage and promote human factors and communication skills Improving the safety of handovers

Progress Joint working with national Clinical Human Factors group 2011 No Needless ignorance conference Supporting local research in to human factors Supporting proposal for human factors training (including simulation ) Improving communications with learning needs patients Improving handovers of care