Draft of Suppliers Briefing Presentation Attn: AEON CO.(M)Bhd. Draft of Suppliers Briefing Presentation Feb. 18,2013 Hitachi Transport System (M)Sdn Bhd　

Agenda Outline of KLRDC Allover Flow Chart Booking Procedures Loading Requirements Register for Security & Dress cord Register for loading-bay allocation Unloading & Inspection Procedures Return Cargo Procedures Security check before leaving KLRDC Access for KLRDC Traffic Regulations in KLRDC Rental pallets KLRDC Regulations in goods delivery Label Others 1, We prepare rough delivery time by supplier by category if needed.

1 Outline of KLRDC Outline of KLRDC. Definition of KLRDC Address Working days & hours 1st day when we start receiving (DC & XD respectively) Bird-Eye-View of w/h AEON Centre manager contact , etc TSM profile and w/h Contact

1 Outline of KLRDC Lorry Waiting Area (20Lorries) C D One Way Bays for receiving large suppliers Bays for loading delivery item Bays for Return Goods Construction Area Warehouse Office Receiving bays for XD & Consolidation Guard House ・ ・ A ・ ・ ・ ・ C ・ ・ B Lorry Waiting Area (20Lorries) E A: Suppliers park lorries in front of gate. Guard House will be transferred, and gate bar will be set. Suppliers stop their lorries and register at Guard House. Lorries move around above (one way only). B: Suppliers stop lorries in front of W/H and go to registration counter. 　 We will prepare the waiting space for Suppliers in front of office. Office staff tell the berth No. for unloading to driver . C: XD and Consolidation Suppliers park at bays for receiving side. Stock Point and large Consolidation Suppliers park at bays for shipping side. D: Suppliers load Return Goods if there are Goods for them. E: Suppliers leave DC after being checked their carriers by security guard man.

1 Outline of KLRDC N One way One way Staging Area One way One way Under construction Receiving Area (for DC) Staging Area Return Goods Area Stock Point goods Receiving Return goods Loading One way Storage Area Staging Area Sorting Area (for Consoli & Stock Point shipment) Office One way Reception( Receiving & Return) Receiving Area (for TC) N XD goods Receiving entrance

1 Outline of KLRDC If you need this page, please add more detail. 1.Registration （1）Entrance for delivery is next to main entrance. 　 （２）Enter the W/H from the entrance and go to office on site 　 （３）Registration 　（4）Please use the rest room over the office. 　 （5）Don’t enter the office without reason. 　 （6）Please unload and take GRN items after registration. 　 （7）Please leave DC after completing unloading. Rest Room ④ Waiting Space ⑤ Reception ③ If you need this page, please add more detail. ② ①

2 Outline of KLRDC Booking to KLRDC 1 N-1 day Get KLRDC 15min before appointment 2 N day Register to our Security Guard 3 N day Register lorry & drivers to our office 4 N day Unloading & Inspect goods 5 N day Receive “Receive Note” 6 N day Pick up goods to take back, if any 7 N day Inspection by our Security before leaving 8 N day * See attached Flow Chart for the details N Day = Day you deliver goods to KLRDC 7

3 Booking Procedures Flow chart of the portion for GID and Non-GID respectively Day GID Suppliers Non GID Suppliers N-1 1 N 2 N 3 N 4 N 5 N 6 N 7 * You need to make booking 1 working day before, if N-1 day is Sunday and/or National holidays 8

4 Loading Requirements Flow chart of the portion 1, Sample for label and attached paper 2, Drawing for loading merchandise Flow chart of the portion Definitions of XD by store, Consoli, and DC respectively. Mention loading requirements for XD by store, Consoli, and DC respectively. loading requirements for XD by store - separate goods store by store in lorries - paste store label on every cartons in advance of delivery - recommended to palletize or put in box goods store by store loading requirements for Consoli - paste A4 paper saying PO# (better to give designated form?) loading requirements for DC - paste A4 paper saying PO#(better to give designated form?) 6. Show loading requirement in matrix

4 Loading Requirements -Separate goods store by store Item Code A Code B Code C Store Code 1001 (in case of XD) Item Code A Code B Code C Store Code 1002 (in case of XD) 4.Loading requirements for XD by store -Separate goods store by store Paste store label on every cartons in advance of delivery -Recommended to palletize of put in box goods store by store Label Label Label Label Label Label Label Label Label Label Label Label Picture carton attached label Picture pallet item attached PO No. paper

4 Loading Requirements 2.Stock Point and Consoli 1.In case of XD （１）Unload by item (1 item 1 pallet) （２）Use the PL for unloading 1.In case of XD （１）Unload by store and category and item （２）Use the cart rack for unloading （３）Stuck so that we can check the label （４）Please stuck light weight items on upper side Please stuck heavy items on lower side Exp Store Code 1001 Item Code A Light weight boxes (Upper side) label label label Item Code A Item Code A Item Code B Item Code C Item Code B heavy weight boxes (Lower side) label label label Item Code B Item Code C label label label Item Code C

5 Dress cord Show OK case and NG case by photograph OK NG Photo of OK appearance Photo of NG appearance Safety shoes Sandle

Register for loading-bay allocation 6 Register for loading-bay allocation Flow chart of the portion Designated Place drivers park their lorries Drivers’ waiting area Documents to pass to registration office Berthing to designated loading bay Restrictions (waiting at out of waiting area, approach to restricted area, waiting in lorries, smoking, toilet driver allowed to use, etc) 13

Unloading & Inspection Procedures 7 Unloading & Inspection Procedures Flow chart of the portion KLRDC scope of work in offloading & inspection goods Take sufficient number of unloading helpers Before start offloading Documents to pass to our inspectors. How to offload goods How to attend good inspected Cases we reject to receive Get gate pass from office Restrictions (waiting at out of waiting area, approach to restricted area, waiting in lorries, smoking, etc) 1, Items that supplier have to bring to DC (cutter, tape)

Return Cargo Procedures 8 Return Cargo Procedures Flow chart of the portion Acknowledge goods rejected Documents to receive from our inspectors. How to get gate pass for the return goods 15

Security check before leaving KLRDC 9 Security check before leaving KLRDC Flow chart of the portion Pass gate pass to security Have inspection on lorry carrier Have inspection on drivers’ and offloading staffs’ belongings Restrictions (leaving KLRDC within 10 min after receiving gate pass, approach to restricted area, etc)

10 Access for KLRDC Contact How to get KLRDC from Bangi & Kajang toll (MAP) Contact How to access to KLRDC (MAP) “restricted way to access to KLRDC” Indicate ways prohibited to use. Address 17

Traffic Regulations in KLRDC 11 Traffic Regulations in KLRDC Drawing showing - queue out side of the premise - waiting area before security register - waiting area after security register - one-way traffic 18

Rental Pallets Handling 12 Rental Pallets Handling Flow chart of the portion Describe SOP for rental pallets handling by rental pallets company. Should request suppliers to bear the rental costs until 30 days after delivery to KLRDC( following TESCO DC rule) 19

KLRDC Regulations in goods delivery 13 KLRDC Regulations in goods delivery Cases KLRDC rejects to receive goods delivered Ref Process Case 1 Security Control Delivery without 1 day prior booking 2 Delivery more than 15min late from appointment 3 Drivers and staffs in improper dress 4 Delivery by improper lorries/cars 5 Drivers and staffs with bad manners/behaviors 6 Drivers and staffs violating KLRDC regulations 7 Lorries not sealed or with different seal number from one on D/N. 8 Lorry having goods of other suppliers and having goods for other destinations. 9 Inspection Damaged items & extra items against the order 10 Goods for XD not separated store by store in lorry 11 Goods for XD without store labels and/or labels we can not scan. 12 Delivery without sufficient number of unloading helper 13 Goods for Consoli/DC without designated paper on every carton/pallet 20

KLRDC Regulations in goods delivery 13 KLRDC Regulations in goods delivery Cases KLRDC impose penalty Ref Cases Rate 1 Delivery more than 15min late from appointment RM50.00/Lorry 2 Delivery cancellation without notice before appointment time 3 Delivery without booking in time 4 Unloading uncompleted in designated time flame 5 Fail to separate goods store by store in lorry 6 Fail to bring enough tapes to seal boxes after inspection 7 Fail to attach designated indications onto cartons/pallets. 8 Fail to follow Loading Requirements 9 Fail to bring dockets for rental(Loskom/Chep/etc) pallets 10 Fail to collect goods to take back RM10.00/carton/day 11 12 13 * Penalty are to be deducted from payment to you without pre-notice. 21

14 KLRDC - Label Flow chart of the portion Restrictions (pay by cash)

Other Conditions & terms 14 Other Conditions & terms Compensation, if suppliers or their subcontractors damage our facility/assets. Conditions to protect TSM from risks of sued/claimed 23