International Aerospace Quality Group The Initiatives of the International Aerospace Quality Group (IAQG) Steve Shepherd ~ European Sector Leader

International Aerospace Quality Group Initiatives aimed at meeting our initial focus and objectives: “...continuously improve the processes used by the supply chain to deliver consistently high quality products...” “… common aerospace quality standards and requirements…” “… process of continuous improvement at suppliers…”

International Aerospace Quality Group Initiatives take note of known problem areas from audits and quality escapes and the need for global safety level improvements: “Supplier Control” is a significant issue Variability in the process often lies with the primes Need a step change in performance

International Aerospace Quality Group See the aerospace industry as a global one Use common quality standards world-wide Extend and share best practices usage Push for standardisation of documents, materials, processes, products … Push for common implementation methodologies, ie recognised evaluation, qualification schemes/organisations Ensure Authorities ‘recognition’ of IAQG initiatives Obtain harmonised positions between Authorities Evaluation of impact & value - prioritisation Evaluation Criteria for initiatives

International Aerospace Quality Group International Quality System Standards Quality Standard Implementation Variation Management of Key Characteristics First Article Inspection Document Non-conformance documentation Qualification of standard parts Internal Audit Software Quality Standard 2D permanent part marking standard Harmonisation of NDT training standards International Approval of Special Processes Chartered Initiatives

International Aerospace Quality Group Risk and Safety Management Harmonisation of process specifications and material standards Direct shipment to end customers Sampling plans Electronic signature Supplier Control in a Global Environment – Risk Management - through EAQG – In-process Metrics - through AAQG + other study items being pursued by each Sector Study Items

International Aerospace Quality Group 9100 developed as an international aerospace Quality Standard working with ISO TC20/WG11 to incorporate airworthiness and special industrial requirements. International implementation process developed based heavily on the AECMA-EASE model using a common questionnaire 9100 alignment with ISO NB: Aerospace special requirements remain as 9100 until Nov 2003 minimum. Similar Aerospace Quality System Standards developed and published for repair stations (9110) and stockist/distributors (9120) with associated questionnaires (9111/9121) - close to publication Quality System Development

International Aerospace Quality Group First Article Inspection (FAI); 9102 ~ an international standard that improves on current individual company requirements and uses common documentation. Variation Management of Key Characteristics; 9103 ~ a more rigorous approach than FAI to ensure repeatable, capable manufacturing processes. Non-conformance documentation; 9131 ~ development of common non-conformance documentation for concessions/ waivers and escapes/disclosures. Product Qualification; 9133 ~ development of an international methodology to document the results of Qualification of standard products (cf AECMA-CERT, NADCAP). Quality Improvement Initiatives

International Aerospace Quality Group Internal Audit - Use new ISO19011? Software Quality Standards - European guideline document to be published. New standards drafted by AAQG 2D permanent part making standard - marking, reading & validation; (9132 published) Harmonisation of Global NDT requirements for Personnel training; EN4179/NAS410 - publication October International Approval of Special Processes; industry controlled process to assess suppliers’ special process capability 2001/2002 Initiatives

International Aerospace Quality Group ‘ Global Manufacturing’ - Risk Management and Metrics Standardize quality systems and procedures Standardize how suppliers are approved and controlled - Risk-based process; supplier risk & product risk Continuously improve the levels of OEM and supplier performance - Effectiveness metrics Develop and maintain integrated e-commerce documentation system - Electronic , JAR form-1

International Aerospace Quality Group Quality Standard - available checklist - available First Article Inspection - available ‘Component Proving’ - available Maintenance Standard - available as EN - rev to ISO checklist - available as EN - rev to ISO Stockist std - available as EN - rev to ISO checklist - available as EN - rev to ISO Record Retention - available as EN Non Conformance Documentation - available D Part Marking - available Product Qualification - available ISO Internal Audit - in ISO ballot Initiatives Publication status

International Aerospace Quality Group IAQG Strategy Development Effective communication and documentation Metrics Member/Author User Guide Organisation/Governance Internal initiatives

International Aerospace Quality Group Summary of initiative implementation; –9100 Quality System: current deployment to suppliers - 60% current deployment internally - 50% – 9102 First Article: current deployment to suppliers - 25% current deployment internally - 27% –9103 Key Characteristics: current deployment to suppliers - 10% current deployment internally - 12% Initiatives metrics (update):

International Aerospace Quality Group Implemented Published Standards & Guides Sector Standards & guides – Harmonisation in progress Drafts in Ballot Studies Outstanding items from members general assemblies and other “bright ideas” IAQG ACTIVITIES REVIEW Progress Being Made A Lot!

International Aerospace Quality Group A tremendous opportunity for us all: –Operators/Airframers…. and the whole supply chain ….benefit from …. Safety and quality improvements waste and cost reductions consistency and clarity of approach, requirements and documentation multiple oversight reduction Very strong international co-operation with determination to drive forward at speed with ‘meaty’ deliverables Good Progress…. ….but we have a lot more to do!