Healthcare technology solutions. One powerful source.™ Copyright © 2005 The TriZetto Group, Inc.Confidential Capstone Presentation Rich Kerian, SVP Payer Software January 26, 2005

Copyright © 2005 The TriZetto Group, Inc.Confidential The Team About TriZetto Agenda The Projects The NJIT Capstone project and The TriZetto Group

Copyright © 2005 The TriZetto Group, Inc.Confidential Company Profile Public company (NASDAQ: TZIX) Headquartered in Newport Beach, CA Focused exclusively on the healthcare business Comprehensive, industry leading IT solutions $250M+ annual revenue 1,500+ employees in 14 locations 250+ employees in Union, NJ 500+ customers, serving over 100 million lives

Copyright © 2005 The TriZetto Group, Inc.Confidential TriZetto Services to Help Our Customers Succeed Application Hosting & Management Outsourced Business & Technology Services Professional Consulting Services Implementation, Integration & PMO Seamless integration of people, processes and technology to effectively manage the healthcare administrative processes

Copyright © 2005 The TriZetto Group, Inc.Confidential TriZetto Customer Base Solutions touching 40% of the US insured population

Copyright © 2005 The TriZetto Group, Inc.Confidential Enhancing our Customer Service Technical & application support teams Need to move in the direction of self help Need our online support to be as market leading as the software products we produce We support the commercial software we develop (currently 5 releases) Customer Services Online (CSO) Want to provide an experience commensurate with the value of our software

Copyright © 2005 The TriZetto Group, Inc.Confidential Our vision for the future of the CSO Fix download section Some dynamic content with limited searching Limited content management system Contact Support forms Static front-door and sections Limited content based security Today Fix Patch Management Dynamic site with personalization and full site search Robust site administration and user manager Online support with self help, knowledge bases & collaboration Targeted content and messaging based on user ID and profile Sophisticated security architecture Tomorrow

Copyright © 2005 The TriZetto Group, Inc.Confidential Creating a system to support collaboration User guides & technical documents are made available on both the CSO and company Intranet Software requirements documents are written by customers, customer groups, internal stakeholders and development staff How documentation serves our business Standards and best practices are documented and presented on the Intranet We support the documentation and publishing of customer group activities

Copyright © 2005 The TriZetto Group, Inc.Confidential Our vision for a document management system Single-source document storage with publishing capabilities to Intranet and Customer Services site Web-based document administrator and user manager User/group based document security Version control with check-in/check-out capability Batch upload multiple documents Advanced keyword and field-base search Objectives Document builder

Copyright © 2005 The TriZetto Group, Inc.Confidential Ensuring your success and education Rich Kerian, SVP Payer Development Alan Kamis, PMP, Sr. Director PMO David Linton, Director Quality Management John Massaro, Director Software Engineering Michael Bielen, Web Development Specialist Mark Scarano, PMP, Sr. Project Manager The TriZetto Team

Copyright © 2005 The TriZetto Group, Inc.Confidential Healthcare technology solutions. One powerful source.™ Questions? Copyright © 2005 The TriZetto Group, Inc.