The FAO Role in Retention EASFAA May 2010 Allene Begley Curto Springfield College.

Slides:



Advertisements
Similar presentations
Early Warning System Carolyn L. Stuart Director of Counseling
Advertisements

AmeriCorps is introducing a new online payment system for the processing of AmeriCorps forms
Deborah Agee & Gloria DeLeon Assistant Directors Student Financial Services The University of Texas at Austin.
Kayla Randol & Erin Mercer
DUTIES OF A SCHOOL CERTIFYING
UNCF ICB ACCREDITATION AND STUDENT LOAN DEBT MANAGEMENT INSTITUTE DEFAULT PREVENTION BEST PRACTICES PRESENTED BY ANTONIO HOLLOWAY (HUSTON-TILLOTSON) AND.
The Office of Financial Aid McAllen Phone Number: Website:
2014 Tri-State Fall Conference Presented by Yvonne Davis and Julie Lindenmeier.
GOOD DIRECTIONS IN SATISFACTORY ACADEMIC PROGRESS MASFAA November 16, 2006 Allene Begley Curto Associate Director FA School of Human Services.
What You Need to Know About Accessing Your College Bound Scholarship.
Tracking Unofficial Withdrawals. Wednesday, November 7, :00-3:00 Palm Garden Ballroom E 2013 WASFAA Conference2.
Navigating R2T4 MASFAA November 16, 2006 Allene Begley Curto, Springfield College Thomas Threlkeld, US ED.
Return of Title IV funds Sandra Cronin Senior Associate Director Point Park University.
Summer Faculty-led Programs STUDY ABROAD ONLINE PRE-DEPARTURE ORIENTATION MODULE.
Navigating R2T4 NHASFAA 2012 Allene Begley Curto Springfield College.
Financial Aid for the VERY Adult Learner MASFAA Conference 11/08/2007 Allene Begley Curto Springfield College School of Human Services.
What Happens Next? Financial Aid 101 Mila Tappan, FAME Outreach Representative October 10, 2008.
Step One: Application Process Student completes the Free Application for Federal Student Aid (FAFSA) Priority deadline is March.
Default Management Suggestions for Your Campus Materials developed and provided by College Foundation, Inc. (CFI)
Federal Financial Aid at the College of Southern Idaho College of Southern Idaho.
New Hampshire Statewide Individual Development Account (IDA) Collaborative ____________________________________ Marcy Meyer Director of Asset Development.
Byron Scott | Nov U.S. Department of Education 2012 Fall Conference Foreign Schools Consumer Information Session 37.
CSU HS Counselor Financial Aid. What does it cost? Cost of Attendance* (9 months) At HomeOn CampusOff Campus Fees $6,633 Books/Supp $1,682.
Taft Law School 3700 South Susan Street, Suite 200 Santa Ana, CA A member of The Taft University System 600 South Cherry.
Financial Aid 101. Step 1: Apply Apply for Financial Aid by completing a Free Application for Federal Student Aid (FAFSA) Make sure to include the Title.
NASFAA 2003: Reconnecting With Students! 2 FSA Assessments: A Key to Compliance & Improvement Session #: S106.
Session #29 Foreign Schools R2T4 Greg Martin Byron Scott U.S. Department of Education.
Financial Aid for your Education The Financial Aid Process The University of Akron – Office of Student Financial Aid and Employment | January 28, 2015.
1 What College Bound Students Need to Know After They File the FAFSA 2013.
Using Financial Aid to Meet Enrollment Goals Pamela W. Fowler Executive Director, Office of Financial Aid University of Michigan NeASFAA Spring Conference.
Financial Aid Flow Chart Information is sent to the Office of Student Financial Aid Federal Processor Calculates EFC (Expected Family Contribution) Student.
 Office of Financial Aid  Beck Center, Suite 108  Hours: 8:00 – 5:00 p.m.  Online Access 24/7 at MyTLU to documents and award letters  Business Office.
Making College Possible:
Financial Aid Forensics Top Audit Findings Expose the Hidden Liabilities in Your Institution 44 th Annual EASFAA Conference May 16-19, 2010 Susan ProulxSheri.
Addressing Unofficial Withdrawals and Federal Financial Aid Compliance Addressing Unofficial Withdrawals and Federal Financial Aid Compliance February.
Preparing for an Audit or Program Review April 17, 2011 © 2011 Global Financial Aid Services 1.
Student Development The Gateway to … Opportunity Accomplishment Financial Solution Student Success Achievement Student Life.
Unusual Enrollment History
State Program Review Process Presented by GSFC Compliance Team.
1 Federal Work-Study NCASFAA 2008 Fall Conference Winston-Salem Presented by Emily Bliss and Kathy Fritz.
Developing a Financial Literacy and Default Prevention Program Presented by: Will Lindsey FedLoan Servicing.
ON THE ROAD TO COLLEGE What College Bound Students Need to Know About Their Scholarship Fall
Trailblazer Camp 2007 OverVieux Carre Financial Aid Time Line & Resources.
Melissa Haberman Associate Dean, Student Financial Support Services Madison College MASFAA 2015 Conference #myMASFAA.
What You Need to Know About Accessing Your College Bound Scholarship.
Financial Aid 101 for College Costs Kilgore College Will Massey.
. Expense Amount Tuition 7,344.00* Capital Improvements Fee Housing5,730.00** Food4, Books & Supplies1, Personal & Travel4,
FINANCIAL AID 101 …WHERE COLLEGE DREAMS BECOME A REALITY.
Title IV Administration is a Team Sport
NYSFAAA Leadership Preparation Program Reviews October 16, 2015 Thomas J. Dalton Assistant Vice-President, Enrollment Management Excelsior College.
Crossing the Finish Line - The FAO Role in Retention MASFAA11/07/2007 Allene Begley Curto Springfield College.
PRESENTED BY Lydia Hall, Recruiting Manager Brittany Henderson, Enrollment Services Counselor/ NSO Coordinator CLASH OF THE TITANS: Integration of Academic.
WELCOME Financial Aid Overview Office of Student Financial Aid 0210 Beardshear Hall (515)
Federal Reviews: What to Expect Laura Lawrence Lavonne Juhl.
Interpreting Financial Aid Awards Presented by: Laura Meek Director of Financial Aid Ohio Dominican University.
Paying for My Education 101 A Focus on Financial and Federal Aid Information.
 Federal Financial Aid is financial assistance provided to students who fill out the FAFSA application and meet the requirements. Financial aid can include:
CBS Financial Aid Orientation Staff ShaToi Newell, Financial Aid Advisor Services Financial aid awarding Federal.
EM: What Does it mean for FA folks? Raymond Nault-Hix Associate Dean of Enrollment Management University of Miami (305)
Financial Aid Puzzle.
Proper registration: Credit for your students and $ for the college
Financial Aid at Bishop State
Undergraduate Committee of the Faculty Senate October 26, 2016
Mandatory Attendance Verification
Red Flags Rule An Introduction County College of Morris
Dual Credit.
You Mean I’m Not Your Only School?
Associate Director of Financial Aid
What Faculty Advisors and Deans Need to Know About Financial Aid
Conflicting Information and Data Accuracy
Presentation transcript:

The FAO Role in Retention EASFAA May 2010 Allene Begley Curto Springfield College

We Keep Our Eyes on the Goal! Meet Enrollment Goals with:  Successful Completion of the Program  No Balance Due  Manageable debt upon completion

What We’ll Discuss  What does each department have that we need?  What does each department need from us?  What policies and procedures does each department have that impact financial aid?  What financial aid policies and procedures have an impact on each department?  How can we help students by working together?

Volume 2 Chapter 3, General Participation Requirements Volume 2 Chapter 10, Administrative Capability

Why is the FAO Central to Retention?  We “touch” almost every department  Regulatory compliance requires us to be aware of policies and procedures in other departments  We’re natural problem solvers  We know that sometimes the answer is “No” but we check all options for “Yes”

Why Do We Lose Students?  Aid packages are a factor – but not the main one!  Students don’t complete if they’re not here – and we have to know when they’re not here!  Students don’t complete if they get in academic difficulty!  Students don’t complete if they owe a balance and we won’t let them register!

What other departments and offices work with FAO?  Admissions  Registrar  Academic Affairs  Bursar  Student Affairs (Dean of Students/Housing)  Information Technology Services  Career Services  …and everyone else

What Does the FAO Do? Determine Eligibility and Need, Award and Process Aid Determine Eligibility and Need, Award and Process Aid Monitor: Federal requirements on academic eligibility, admission status, enrollment changes, data reporting Monitor: Federal requirements on academic eligibility, admission status, enrollment changes, data reporting Respond to inquiries from students, campuses and outside agencies Respond to inquiries from students, campuses and outside agencies

What does the FAO do for all of those other departments?  Notifies students of eligibility as soon as possible  Provides assistance to resolve eligibility problems for students/applicants  Offers options if aid does not cover costs  Assists in tracking students who fail to enroll, fail to attend  Uses federal academic requirement for FA to support academic counseling  Requests assistance and follow-up for “at- risk” students  Identifies areas that have problems in data entry and assists in resolution

Admission Status  FAO needs good data to plan and prioritize  Financial counseling can help families make realistic decisions  Financial Aid Nights and Early Awareness activities help to promote the institution!  Working relationships help to encourage referrals for families that have problems – and reduce the referrals that are only “spinning our wheels”!

Registrar  Registration Status can have an impact on aid eligibility  College officially reports enrollment to US ED and is responsible for accuracy  Are they really here? Do they just look like they’re here?  We need the documentation for students who drop/add/withdraw

Academic Status and Eligibility for Aid  SAP policy for FA should support the academic standard for the institution  Academic policies can be different but should not conflict or contradict  FA notifications should direct students to academic support services  FA Probation should require a component that assists academic improvement

Who Knows When We Need to Return Aid?  Complete withdrawal from all courses in any term – what is the process?  Failure to successfully complete at least one course in any term – who monitors and reviews?  Drop of course may change eligibility – how does FAO know?  Failure to begin attendance – who knows?  Beginning and then stopping – who knows?

Registrar/Academic Affairs/ Faculty/Student Affairs  Who knows when they’re not here?  Who knows when a student is in crisis (or approaching one)?  Who knows when they officially withdraw/drop?  Once someone knows, who else do they tell?  When does FAO find out?  Do we take attendance?

Why Should We Monitor Attendance if NOT Required?  Academic imperative for successful completion  Aid eligibility  Requirement to return aid if stops attending/withdraws …but who will do this?

Business Office  Together, we can provide prompt processing and crediting of aid  FAO needs to notify student, family, and bursar of changes to aid  We need to keep students enrolled and prevent large balances due that block registration/transcripts  Avoid over-awards because FAO didn’t have information from other departments

What about Outside Aid that must be reported to FAO? By Whom?  Vocational Rehabilitation Benefits  AmeriCorps Vouchers  Employer Tuition Benefits  Outside Scholarships  Third Party Billing  Anything that is only provided due to the enrollment in school

Information Technology  Good data  Identify Reporting needs  Good data  Accurate and helpful web pages  Good data  Appropriate use of electronic communication  …and don’t forget good data!

What is some of the Data That Needs to be Correct for Students?  Name, Address and Phone valid and correct  Social Security Number/Date of Birth correct  Admission data (entry term, status, etc.) correct  Registration, Attendance coded correctly and on time

Who is Entering that Data and Why?  They report to someone who at least might need that data for something  The person that they report to may report to someone else who needs that data  IT, Development, other departments want correct data also

Career Services  Employment helps students/former students to repay loans! Even if they don’t graduate  Counseling on expected earnings should be part of financial literacy efforts  Work study can be a retention tool for students

Assistance to Students and Staff  What do staff in different offices need in order to properly counsel students?  Where do they find it?  How and When do we train staff, give them new information?

The Tough Ones  The family that wants your school but can’t afford your school  The student who hits the wall academically  The student who has a personal or family crisis/tragedy

How Do We Become Partners?  Identify the offices  Find the allies  Outline the requirements and the benefits  Meet with the stakeholders  Review periodically

Wrap-up  Questions  Answers  Comments  Discussion Contact information: Allene Begley Curto