Lappalainen, 2012 Sanchez:1997Houseman & Goodman:1999 Nonaka, Toyama, Nonno:2000 O’Rourke:2007Kets de Vries:2007 Lappalainen:2011 1. Know-how 2. Know-why.

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Lappalainen, 2012 Sanchez:1997Houseman & Goodman:1999 Nonaka, Toyama, Nonno:2000 O’Rourke:2007Kets de Vries:2007 Lappalainen: Know-how 2. Know-why 3. Know-what 4. Know-who 1.Public knowledge 2.Industry knowledge 3.Company knowledge 1.Explicit 2.Tacit 3.Ba 1.Technical 2.Relational 3.Conceptual 1.Surgency 2.Sociability 3.Receptivity 4.Agreeableness 5.Dependability 6.Analytical intelligence 7.Emotional intelligence 1.Substantive knowledge: technical + industrial 2.Intrapersonal skills: self-regulation + discipline 3.Social competence: assertion + empathy + inspiration Changing competence requirements

Motives Listening Social skills Motives Listening Social skills Substantive Knowledge Theoretical Practical Strategic Substantive Knowledge Theoretical Practical Strategic Attitudes Optimism Self-leadership Attitudes Optimism Self-leadership Values Integrity Diversity Values Integrity Diversity Professional employee Communication Assertion Emotive availability Communication Assertion Emotive availability Lappalainen, 2012

The professional me: Motives - Values - Attitudes - Comms Skills - Field-related expertise -

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