Crowd-sourcing of knowledge in disaster management Hiranmay Ghosh TCS Innovation Labs, Delhi IKS Workshop, March 30-31, 20121

15 October 2015 Knowledge mobilization using ICT Hindrances –Infrastructure –Institutionalization What is the alternative? –Use available social networking platforms –Democratization of knowledge “Last mile” connectivity? ‘ 2

15 October 2015 Crowdsourcing – what it means Success story – Wikipedia [Wikipedia is a free, collaborative, multilingual Internet encyclopedia … Almost all of its articles can be edited by anyone with access to the site, and it has about 100,000 regularly active contributors. … It has become the largest and most popular general reference work on the Internet, … and having an estimated 365 million readers worldwide. ] Let people contribute to world body of knowledge with little mediation: Democratization of knowledge 3

15 October 2015 Twitter: a source of crowd-sourced information People do twit when disaster strikes –Can be the source of instant information even before reported in media or communicated through other formal communication channels –The shifting pattern of heat-map of twits can provide instant insight into spread / containment of disaster Twitter can also be a medium of instant communication to –Grass-root workers –Public at large 4

15 October 2015 Social Networking for training Training grass-root workers / public at large to cope up with disaster management is a gigantic task –Paucity of trainers Tele-education approaches –Self-paced learning: Training material on the web (motivation?) –Tele-teaching: Video-conferencing / shared black-board (bandwidth?) Peer interaction for learning –Facebook groups / blogs –Wikis can be used to create knowledge assets in a democratic way Digital University –Web-based formal teaching (with curriculum, assignment, etc.) 5

15 October 2015 Monitoring and Rewards Content Creation (Crowd-sourced) Instructors Classification and Annotations T T Elementary contents Custom Lectures Students Original contents Create custom lectures by integrating contents and analysis Interactive viewing, Personal notes An eco-system of learning contents Ratings 6

15 October