Copyright 2001 V. Sower MGT 560 Seminar in Operations Management.

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Copyright 2001 V. Sower MGT 560 Seminar in Operations Management

Copyright 2001 V. Sower Business Processes Sales Order Mngt. Aggregate Planning Master Scheduling Production Activity Control Quality Control Distribution Mngt.

Copyright 2001 V. Sower Business Processes Sales Order Mngt. Aggregate Planning Master Scheduling Production Activity Control Quality Control Distribution Mngt. OM Tools

Copyright 2001 V. Sower Supply Chain Management Supplier Customer Our Company

Copyright 2001 V. Sower Enterprise Resource Planning ERP SAP

Copyright 2001 V. Sower Hi-Ho Yo-Yo, Inc. Case Background Material 6 Case Studies Individual Analysis Group Analysis Informal Presentation

Copyright 2001 V. Sower Additional Topics As many as time permits Topics selected by students

Copyright 2001 V. Sower Class Format for All Topics Discussion of text material Informal presentation by students of material from articles. Service OM aspect of topic At least: 1 research article 1 practitioner article

Copyright 2001 V. Sower Operations Management Types of Articles Basic Research Applied Research Practitioner News

Copyright 2001 V. Sower Basic Research Examples of Sources Academy of Management Journal Academy of Management Review Decision Sciences Journal of Operations Management Production & Operations Management Jour. Journal of Management Journal of Business Strategy

Copyright 2001 V. Sower Applied Research Examples of Sources Academy of Management Executive Health Care Management Review Operations Management Review Int’l. Journal of Management & Systems Production & Inventory Management Jour. Quality Management Journal Quality Progress

Copyright 2001 V. Sower Practitioner Articles Examples of Sources Managing Automation Modern Materials Handling Process Engineering Quality Quality Digest Iron Age

Copyright 2001 V. Sower News Articles Examples of Sources Business Week Forbes Time Wall Street Journal Houston Chronicle Money

Copyright 2001 V. Sower Final Examination Comprehensive Open Book Part Essay Closed Book Part Case Study “Open” Computer