MTAC Program Evaluation Survey 2003  Better Understand Membership Needs  Identify Actions Needed to Better Achieve MTAC’s Purpose.

MTAC Program Evaluation Survey 2003 Evaluate Program Effectiveness In Three Main Areas:  Mission and Purpose  Process and Implementation (Work Groups)  Communication / Information Distribution

MTAC Program Evaluation Survey 2003 – Results Mission and Purpose:  92% Found MTAC Effective in Identifying Issues of mutual interest and important to USPS and the mailing industry

MTAC Program Evaluation Survey 2003 – Results Process and Implementation (Work Groups)  Majority Confirmation Effectiveness of Work Groups Focus Process to Initiate Number “About Right” Implementation of Findings

MTAC Program Evaluation Survey 2003 – Results Communication / Information Distribution  92% Agree General Session Topics Provide Relevant and Timely Information  76% Agree News and Information Effectively Communicated by MTAC Associations to Members

MTAC Program Evaluation Survey 2003 – Results Communication / Information Distribution  88% Confirm Value and Usefulness of General Session Work Group Presentations  57% Disagree That General Session Work Group Presentations Should Be “Clustered”; Offered in Separate Rooms.

MTAC Recommendations Program Evaluation Survey 2003 – Results  Promote Summary Highlights  Improve Summary Highlights Content  Review System Upgrade Options To MITS