Maps Out a Trip to a Digital Future By Karla Bohn Rand McNally Maps Out a Trip to a Digital Future By Karla Bohn
Case Summary Company Information Started in 1956 by William Rand & Andrew McNally Started printing maps in 1916 1999 – Sold 46 million maps 1999 – 46,000 outlets including 29 of its own stores
Problems Did not understand full impact of Internet Failed to maintain its leadership and pioneering spirit Unwilling to take risks
New Strategy 1999 – Richard Davis new CEO Put Rand McNally maps on-line Transform Rand McNally from a map company into a travel planning and advisory service
New Strategy cont. Create auto club “Plan a Trip” section to Website Entered GPS market
Rand McNally Today Headquartered at Skokie, Illinois More than 50,000 retail outlets Business – All 50 States & Canada Distribute to 98% of U.S. schools CEO – Robert Apatoff Majority owner – Leonard Green & Partners, LLC
Tag Line Rand McNally … the most trusted name on the map.
Products Consumer Products Rand McNally Canada Educational Products Commercial Trucking Products Promotional Products Wireless Solutions Online Business Locator
Competition AAA MapQuest.com, Inc. Langenscheidt Publishers, Inc. Compagnie Générale des Établissements Michelin Tomtom Meliovation
Recommendations Enter the world market Improve wireless solutions StreetFinder & TripMaker – Add Travel Website links Worldwide trip research & planning Free downloadable travel updates Money back guarantee