ICT4D in WASH Monitoring & Evaluation Field experience from Madagascar Rivo Noelson, MD MPH RANOn’ALA Project Director March 28, 2012 ICT4D Conference Kigali, Rwanda Creating Value Through ICT4D Partnerships

Project Background Rural Access to New Opportunities for health and water resources management (7.5 M) villages without proper water, sanitation 125,000 people with proper water, sanitation 1 hour and half flight 2 days drive, 3 days walk from the nearest towns 25% mobile phone cover

ICT Solution for households For households Messages to change behaviors Access via mobile phone Type 321 Information for Households Local radio station announcers

ICT Solution for project managers For program managers Monthly data from field Eliminating papers, Simple mobile phones, Computer & internet connection, DataWinners, HNI Online, Do-it-yourself data collection system

Datawinners for project managers Sample of questionnaire Type of info to be collected A screen shot of the SMS questionnaire C:\Documents and Settings\rnoelson\My Documents\APS II\Contract\Technical report\EMMR\Final version sent A sample of report generated from the data

Steps in setting up for households Messages IVR system Database Access Training users / households / radio Monitor use / needs of information

Steps in setting up for project managers Indicators/dataQuestionnaireDatabase Access Training data senders Sending data Use of data FeedbackSupervisionMapReport

Key Challenges Training & supervision of field staff / partners Very limited phone coverage Compatibility with other systems –Donor USAID, Measure Evaluation –Madagascar government, BDEA, MapInfo –CRS, WISP, Nethope, iForm Builder, ESRI Access by other implementing partners

Lessons Learned Improvement in data collection rate Compatibility with available phone Other phone companies ??? Supervision calendar at field sites Improve communication between the online system and human staff (reminder, failure in sending)

Sustainability Compatibility with CRS, USAID, M/car GOV Cost Use of the system by others Access by beneficiaries and private sector??

Summary and Close System at pilot level Developed by CRS Madagascar & HNI Compatible with country with poor infrastructure NGO or Government use the system separately Develop partnerships between NGOs, Government and Private Sector

Thank You!