Making full use of the Housing Management and Efficiencies Learning Network Jim Carruth Scottish Centre for Regeneration 23 April 2010

Outline The Learning Network Approach Meet the Family - Progress to date Lessons learned Current issues Going forward

“The SFHA should work with the Scottish Government to consider how housing associations might be best supported to increase the capacity and skills of their organisations and staff to more effectively and efficiently deliver community regeneration outcomes” Making Markets Work Scottish Federation of Housing Associations, 2008 “although there are many individual solid examples of housing-led community regeneration activities, activity across the sector has been variable and inconsistent… we urge the SCR to facilitate this (a learning network) in its role as the national body for developing expertise in regeneration” Unlocking the Potential Employers in Voluntary Housing, 2008 “while the RSL sector has an excellent track record of quality and innovation, it cannot be exempted from the search for greater effectiveness and to facilitate this, we are considering with the SFHA, COSLA and the Regulator how to improve the identification and sharing of best practice within the social housing sector.” Alec Neil, Housing and Communities minister, June 2009 Why?

The Learning Network Approach intro to the Scottish Centre for Regeneration experience of learning interventions regular evaluation evolution of approach how can we best support effective learning? flexibility of response – removing barriers format, timing, location, cost integration of learning practical learning focussed on individual need

The Learning Network Approach Key elements: Face to face Published materials On-line Web portal Learning Network Co-ordinator Knowledge Management Officer Dedicated budget Active partnership Demand led Connecting and integrating

The Learning Network Approach Face to face : conferences workshops study visits action learning sets Published Materials : briefing papers learning points case studies

Online discussionsEvents of interestNetwork membersShare Documents

Meet the Family Town Centre and Local High Streets Community Regeneration and Tackling Poverty Mixed and Sustainable Communities Employability Housing Management and Efficiencies Housing Energy Efficiency

Community Regeneration & Tackling Poverty: Issues Regeneration in a new context –Single outcome agreements –Removal of FSF ring fencing Embedding an outcomes based approach –Data analysis and impact –Target Setting, line of sight Tackling complex needs –Rural regeneration –Hardest to reach –Financial inclusion

Town Centres and Local High Streets: Issues Town Centre Strategies –Mapping –Implementation –Beyond retailing –Managing stakeholders Performance Management –Indicators –Performance measurement –Benchmarking

Mixed and Sustainable Communities: Issues Land assembly and development delivery –Deferred receipts –Future infrastructure requirements –Economics and delivery of placemaking Placemaking –Masterplanning –SSCI Housing and regeneration –Structures/ community planning –SROI

Lessons Learned: Progress to Date Events –16 workshops, 8 study visits, 7 conferences, 3 open forum events and 4 seminars –9 action learning sets –1322 people attended Publications –20 case studies, 16 learning points, 3 briefing papers, 1 action plan Users –5,084 registered for e-bulletins –5,582 unique visitors (from 1 Oct) 18,790 pages –767 registered members of on line platform

Lessons Learned: Improving our Approaches to Learning People want to communicate and share practice The need to provide more in depth support across fewer priorities Make it as easy as possible to access learning Continue to listen to network members Importance for people of meeting and networking Benefits in offering a range of learning options Quality over quantity

Housing Management and Efficiencies: issues to be tackled Points raised within CIH briefing paper Voting buttons Survey Monkey Ongoing dialogue

Housing Management and Efficencies: - Some initial thoughts Voting Buttons Time!

Going Forward Deliver work programme with partners CIH, COSLA, EVH, SFHA, SHARE, SHBVN, Recruit new members Start to deliver the work programme Develop an improved monitoring and evaluation framework Ensure ongoing feedback from all stakeholders engagement Focus on delivery and impact

Find out more! Sue Shone CIH Scotland 6 Palmerston Place Edinburgh EH12 5AA Telephone mobile Scottish Centre for Regeneration Highlander House 58 Waterloo Street Glasgow G2 7DA Telephone