Blending in-person and online library services by utilizing mobile technology Jason Casden North Carolina State University Libraries ASEE - Mobile Strategies.

Slides:

Advertisements

Similar presentations

Follow-Up Keep your Class on Track and Still Prepare them for the High-Stakes Test.

Advertisements

The Education Institute Providing Mobile Web Library Services David Woodbury, NCSU Libraries Fellow Jason Casden, Digital Technologies Development Librarian.

Mobile Library Projects at North Carolina State University Tito Sierra NCSU Libraries CNI 2009 Fall Task Force Meeting December 15, 2009.

NCSU Libraries David Woodbury, NCSU Libraries Fellow

In-browser storage and me Jason Casden North Carolina State University Libraries Code4Lib 2012.

Libraries in FE Colleges Capita Library Management System Demonstration May 2013.

TRLN's Collaborative Manuscript Digitization: Shifting Gears in Duke's Publication Process Sean Aery Digital Projects Developer Duke University Libraries.

Creating the Hunt Partners App: Cross-Departmental Rapid Response Charlie Morris Bret Davidson.

Business Intelligence Accurate Information, Accurate Decisions June 2012 Presented by: Scott Lea Government Services Infogroup Government Division.

Virtual Collaboration with SharePoint Instructor: Michael Curry.

SFX: electronic linking David Ward Royal Holloway University of London.

Luminis (Campus Portal) Overview Presented by: Gary Ham – Chief Information Officer North Shore Community College.

Cecilie Murray John Sloan Delphian eLearning. PedagogyContent Pedagogical Content.

New Voices and Fresh Perspectives: Collecting Social Media Brian NCSU Libraries TRLN Annual Meeting July 2014.

Julia Bauder, Grinnell College & Jenny Emanuel, University of Illinois Be Where our Faculty Are: Emerging Technology Use and Faculty Information Seeking.

Towards Mobile Enhanced Digital Collections Tito Sierra and Markus Wust NCSU Libraries The Second International m-Libraries Conference June 24, 2009.

Mobilizing the Library: Beyond the Catalog 1 Jason Casden, Digital Technologies Development Librarian David Woodbury, NCSU Libraries Fellow Markus Wust,

Maximizing the Value of Your Investments With Advanced Campaign Management And Campaign Analysis Ad Campaigns.

Take this App & Walk with It: Jennifer Garrett NCSU Libraries Fellow TRLN Annual Meeting / July 22, 2013.

Get Started with Mobile Web Applications OIT Lunch & Learn Jason Casden, Digital Technologies Development Librarian David Woodbury, NCSU Libraries Fellow.

Socialize Your Brand & Connect With Real People Social Media Optimization.

Scaling Up Library Resources for Students: Course Views at NCSU LITA National Forum October 17, 2008 Kim Duckett and Jason Casden ______________________________________________.

Introducing Suma: An open source tool to aid in assessment of reference services Joyce Chapman North Carolina State University Libraries RUSA MARS Hot.

New Waterloo Homepage Feedback Presented to Web Advisory October 17, 2012.

Bboogle: Updates and Experience Patricia Goldweic, Sr. Software Engineer, Northwestern University Brian Nielsen, Project Manager, Faculty Initiatives,

ECE 600: Graduate Orientation Research NCSU Libraries.

NEW WAYS OF EXPOSING DIGITAL LIBRARY CONTENT: “WOLFWALK” AND “NORTH CAROLINA ARCHITECTS AND BUILDERS” Jason Casden, Joseph Ryan and Markus Wust North Carolina.

Opportunities for Mobile Enhanced Library Services and Collections Tito Sierra, NCSU Libraries JHU Libraries Assembly May 21, 2010.

Addressing the Metadata Bottleneck* *By Developing and Evaluating an Online Tool to Support Non-specialists to Evaluate Dublin Core Metadata Records Michael.

Analyzing Data, Getting Results Some practical, not-too- burdensome tips and tricks Jenn Riley University of North Carolina at Chapel Hill.

Schoology Overview & Setup for Parents LTISD Learning Management System Access.

NORTH CAROLINA ARCHITECTS & BUILDERS: A BIOGRAPHICAL DICTIONARY Catherine W. Bishir Joseph Ryan Markus Wust June 16, 2009.

Using Facebook to Connect With Customers Part 1. Outline Questions from Librarians Introduction to Facebook Uses for Facebook Facebook for Personal Use.

Rate My Health A Smartphone Application for Benchmarking Individual Health Status to the Health Indicators Warehouse.

Making Usage Data Meaningful a consortium’s attempt to better understand eResource usage Project Team Jill Morris, Assistant Director Emily Guhde, Online.

P.1 LOC Web Strategy  The Library has approved a web strategy that focuses effort on the Library’s three core areas: Legislative Information, National.

MobiLIB: A Library Service for Generation ‘Mobile’ at North Carolina State University Markus Wust (North Carolina State University) ALA | June 23, 2007.

OIA Live and Learn Office of Informatics and Analytics (OIA), Training Strategy February 14, 2013 Rosie Hinojosa Program Specialist Office of Informatics.

North Carolina Architects & Builders: A Biographical Dictionary Catherine Bishir Markus Wust Joseph Ryan Preservation North Carolina Annual Conference.

Getting Started Managing a Collaboration Site Kendra Holly SharePoint Analyst June 13, 2015.

The Results Are In: Increasing the use of digital resources is easier than you think NCCCLRA Conference 2014 Emily Guhde, Online Services Librarian Heather.

MobiLIB: A Mobile Library Service at North Carolina State University DLF Spring Forum 2008 April 29, 2008.

North Shore Community College The Evolution of a Digital Campus Gary Ham – Chief Information Officer Janice Forsstrom – VP of Finance/Administration.

Lisa R. Carter Special Collections Research Center North Carolina State University August 15, 2009.

Tuition & Fees Proposal Automated Services and Library Resources Fees John H. Frederick November 4, 2015.

Online Public Access ACERA Spring Meeting April 6, 2011 Pamela Wright Chief Digital Access Strategist, NARA 1.

Evan Goldman Customer Experience Strategy Manager LEVERAGING TECHNOLOGY TO IMPROVE THE CUSTOMER EXPERIENCE Utility Payment Conference.

December 21, 2015 From CHI to IU Mobile Interaction Design Juliet L. Hardesty and Sarah Schmiechen.

Developing a Model for Next-Generation Technology Rich Learning Spaces Electronic Books at the NCSU Libraries: Shaping the Future Employing Emerging Technologies:

North Carolina Architects & Builders: A Biographical Dictionary Preservation North Carolina Annual Conference Joseph Ryan Markus Wust October 29, 2009.

Libraries and the Mobile Web Susan Nutter, Tito Sierra and Markus Wust NCSU Libraries DLF Fall Forum 2008 November 12, 2008.

A Scalable Approach to Providing Course-based Access to Library Resources Tito Sierra, Jason Casden, and Kim Duckett NCSU Libraries DLF Fall Forum 2008.

North Shore Community College One of 15 Public Community Colleges in MA 4 campus locations –4000 FTE –2500+ non-credit –80+ prog. of study Career,LA,Transfer.

NC LIVE: Libraries taking a TEAM approach NC SeAL & Open Library NC NCCCLRA Conference Asheville, North Carolina April 2, 2012 Jill Morris, Assistant Director.

Suma Replace and dramatically improve the entire workflow for collecting and analyzing data about the use of physical spaces.

Xiaodong “Eric” Li Webmaster Control vs. Freedom Balancing Editorial Freedom and Site-wide Consistency in a Faculty Website.

Summary of Organization Reports UNECE Work Session on the Communication of Statistics 30 June – 2 July 2010, Paris, France United Nations Economic Commission.

Creating Your Social Media Team Search Engine Optimization KCTCS Tweets Online Marketing.

Delivers local and global resources in a single search The first, easy step toward the first cooperative library service on the Web WorldCat Local “quick.

Million Veteran Program Participant Outreach Suma Muralidhar, Ph.D. Million Veteran Program Participant Outreach Suma Muralidhar, Ph.D.

Group 4 Enhancing support to student learning. Rationale  The Old Library of the University of Gondour shall be utilized as a vessel for community engagement.

Creating tools for the mobile campus

Member Products Nick Lehotzky Member Benefits Marketing Manager

Deploying ArcGIS for Water

How Community College Libraries are Preserving their History

Expanding the boundaries of our library’s virtual space

Creating a blended outreach service model for a province-wide health care information service Yongtao Lin, MLIS Jeanette Blanchard, MI Jorden Habib, MLIS.

Towards Mobile Enhanced Digital Collections

How Search Engines Work?

Session Evaluations There are two ways to access the session and presenter evaluations: 1 2 In the online agenda, click on the “Evaluate.

Presentation transcript:

Blending in-person and online library services by utilizing mobile technology Jason Casden North Carolina State University Libraries ASEE - Mobile Strategies for Engineering Libraries June 13 th, 2012

Outline Overview Three projects at NCSU Libraries – WolfWalk – Suma – “Get Help” iPad kiosk application What’s around the corner?

In-person services

Online services

Improved integration

Can we improve integration... between in-person and online services

Can we improve integration... between in-person and online services into new contexts of use

Can we improve integration... between in-person and online services into new contexts of use with improved data-informed design

Could we utilize mobility…

to reach new users or to open pathways to new kinds of use?

Could we utilize mobility… to reach new users or to open pathways to new kinds of use? to extend the reach of in-person services?

Could we utilize mobility… to reach new users or to open pathways to new kinds of use? to extend the reach of in-person services? to better understand how people use our spaces and services?

Could we utilize mobility… to reach new users or to open pathways to new kinds of use? to extend the reach of in-person services? to better understand how people use our spaces and services? to enhance staff performance?

Three projects at NCSU

WolfWalk

Make it easy for the NC State campus community to learn about the history of campus while on campus.

Todd Kosmerick and Adam Berenbak, NCSU Libraries

WolfWalk Launched 2010 Major update June flavors – Web App – iPhone/iPod Touch – iPad images

User demographics (?)

Top image request paths

Parents?

Current and recent students?

Grandparents?

Daily trends

Historical State

WolfWalk

“Get Help” kiosk

Wireframe created by Adam Rogers, NCSU Libraries.

Screenshot 3

What’s next? Track usage stats Consider other kinds of content Consider other methods of contact Possibly deploy to other locations

Suma

Illustration by Joyce Chapman

Suma Replace and dramatically improve the entire workflow for collecting and analyzing data about the use of physical spaces.

Staff as sensors Joyce Chapman: librarian, project team member, slide contributor, wireframer, data analyst, illustrator.

What is the system?

What is the data?

What are we trying to replace? CC BY-NC-ND 2.0. Dipesh Soneji.

…and it’s Open Source.

…in summary

Could we utilize mobility to… reach new users or to open pathways to new kinds of use? extend the reach of in-person services? better understand how people use our spaces and services? enhance staff performance?

What's coming? James B. Hunt, Jr. Library Roaming reference More uniform data collection and analysis Targeted and experimental space and service design

WolfWalk credits The project team – Tito Sierra – Jason Casden – Cory Lown – Steven Morris – Markus Wust – Brian Dietz – Todd Kosmerick – Joseph Ryan

“Get Help” kiosk credits The project team – Jason Casden – Adam Rogers – David Woodbury – John Pommerich

Suma credits The project team – Jason Casden – Rob Rucker – Joyce Chapman – Eric McEachern – Bret Davidson – Rusty Earl

Project links WolfWalk m.lib.ncsu.edu/wolfwalk Suma sstool

Thanks! Jason Slides: