EUROCITIES Knowledge Society Forum - TeleCities Cities Role in the Knowledge Society Herkalion 5 – 6 May 2006 Chris Newby Forum Chair and Councillor Liverpool.

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Presentation transcript:

EUROCITIES Knowledge Society Forum - TeleCities Cities Role in the Knowledge Society Herkalion 5 – 6 May 2006 Chris Newby Forum Chair and Councillor Liverpool City Council

EUROCITIES Knowledge Society Forum - TeleCities WHAT IS TELECITIES? 140 Cities throughout Europe Private Business Partners: Deloitte, IBM, BT, Sun Microsystems, Oracle and Cisco

EUROCITIES Knowledge Society Forum - TeleCities WORK OF TELECITIES Deloitte Benchmarking Report Policy Formulation –Broadband –eCare –eCitizenship –eGovernment

ACHIEVEMENTS Working closely with the EU: Broadband –Exchange of good practice –Development of Broadband Manifesto –Dissemination of the manifesto –Contributions to many high level events (In collaboration with CISCO) EUROCITIES Knowledge Society Forum - TeleCities

eRights –Finalisation of the charter –Launch of the charter –Dissemination and support 19 Cities signed: Amaroussion Barcelona Brno Chemnitz Frankfurt Gdansk Gijon Glasgow Liverpool Lodz Lyon Manchester Ostrava Prague Salerno Siena Stockholm Terrassa Zaragoza 26 Cities Interested: Berlin Birmingham Bologna Bonn Bratislava Brno Brussels Cheshire County Council Cologne Helsinki Leipzig Lille Métropole Leeds Linköping Lisbon Modena Munich Nantes Rome Porto Rotterdam Tampere The Hague Turku Vienna Vilnius

EUROCITIES Knowledge Society Forum - TeleCities i2010 (Overarching Policy) Review regulatory framework for electronic services eGovernment action plan th Framework Programme (Research) State aid (broadband and ICT service centres) And Open Source and Open Standards (cost effectiveness and seamless international data transfer)

EUROCITIES Knowledge Society Forum - TeleCities NETWORKING World Bank - MENA – Cooperation Charter Harvard University – Paper published 2005

EUROCITIES Knowledge Society Forum - TeleCities 4 CITIES North, South, East and West: Stockholm - Broadband Barcelona – IRIS Project Tallinn – X Project Liverpool - TeleCare

LIVERPOOL IN Highest council tax in the UK Officially one of the worst council services in the UK Approximately over staffed by 5000 ‘Can’t do’ council EUROCITIES Knowledge Society Forum - TeleCities

LIVERPOOL IN Over 220 different computer systems Over 500 different databases Over 400 different reception points (buildings) EUROCITIES Knowledge Society Forum - TeleCities

LIVERPOOL IN Streets not being swept £25 million underspend on education No credible relationship with police, fire service, health authority, etc. EUROCITIES Knowledge Society Forum - TeleCities

LIVERPOOL IN Liverpool Direct Call Centre 10 One Stop Shops 5 interactive transactional on street kiosks with another 7 planned. EUROCITIES Knowledge Society Forum - TeleCities

LIVERPOOL IN Joint venture company with BT Responsible for: Call Centre ICT Payroll Human Resources Revenue & Benefits EUROCITIES Knowledge Society Forum - TeleCities

LIVERPOOL IN Staff culture change (the Liverpool way) TeleCare EUROCITIES Knowledge Society Forum - TeleCities

EVENTS ‘KNOWLEDGE SOCIETY – SOCIAL RENEWAL IN ACTION’ GLASGOW 8-9 JUNE 2006 WEBSITES