Presented by Paul Rogers November 2005 © Wayfarer Transit Systems Limited 2005 An Introduction to Transport Applications SmartCard Networking Forum November 2005 An Introduction to Transport Applications SmartCard Networking Forum November 2005

Presented by Paul Rogers November 2005 © Wayfarer Transit Systems Limited 2005 Introduction to Transport Applications Who are WTS? Setting the scene Background – evolution/beginning Case Studies – A whirlwind tour Conclusions/observations

Presented by Paul Rogers November 2005 © Wayfarer Transit Systems Limited 2005 Who Am I? Paul Rogers Wayfarer Sales Manager Relevant Project Involvement:  Sewta  Cheshire  Scotland  Yorkshire  ITSO Paul Rogers Wayfarer Sales Manager Relevant Project Involvement:  Sewta  Cheshire  Scotland  Yorkshire  ITSO

Presented by Paul Rogers November 2005 © Wayfarer Transit Systems Limited 2005  Integrated fare collection systems provider  Smart cards schemes worldwide  Wide range of solutions  Scaleable/flexible products  In-house Technical Design and Manufacturing  Dedicated Project Teams operating under BS standards  Integrated fare collection systems provider  Smart cards schemes worldwide  Wide range of solutions  Scaleable/flexible products  In-house Technical Design and Manufacturing  Dedicated Project Teams operating under BS standards What does Wayfarer do?

Presented by Paul Rogers November 2005 © Wayfarer Transit Systems Limited 2005 Formed in 1975 Head Office in Poole, Dorset Service Centres throughout UK and International Circa 220 Employees Accreditation with Professional Bodies

Presented by Paul Rogers November 2005 © Wayfarer Transit Systems Limited 2005  Electronic Ticketing  Smart Card Technology  Card bureau services  Taximeters  GPS/Wireless LAN  Software  Training  Maintenance & Service  Technical Support Wayfarer Products & Services

Presented by Paul Rogers November 2005 © Wayfarer Transit Systems Limited Years History : Microsystem Design Ltd was founded as an Electronic Design Consultancy 1979: MDL launch first Taximeter in UK 1982: MDL launch first ETM – Way : MDL launch Way 2 ETM with Ballistic Printer 1986: MDL launch first MCV System in UK 1988: MDL launch Way 3 ETM 1988: MDL acquired by Meggitt Plc 1990: MDL changes name to Wayfarer Transit Systems Ltd 1994: WTS install first ever Smart Contactless ETM – Merseyside UK 1991: WTS install first ever Smart Contact ETM – Yellow Buses NZ 1996: WTS open US offices 1998: WTS win London Prestige Contract for 8,000 TG150 ETMs – Largest in World 2000: WTS launch TGX150 ETM with Thermal Printer 2001: WTS win £4.5M Translink contract for a multi-modal ticketing system 2002: WTS underwent MBO 2003: WTS win £5M TransPerth TOTO System 2005: WTS win £9M Melbourne contract for a multi-modal ticketing system 2005: WTS acquire Lucas Tronic and launch TaxSIM 2003: WTS win £5M Dublin Bus contract for ticketing system Red = Smart System

Presented by Paul Rogers November 2005 © Wayfarer Transit Systems Limited 2005 Background – Contact Cards First SMART card scheme in 1991  Auckland - New Zealand – 700 Buses Mondex 1995 too slow 7 seconds per transaction Dutch Strippen Cart – 1998 – 1.5 seconds Contact cards generally not acceptable – adverse bus environment - understand your customer

Presented by Paul Rogers November 2005 © Wayfarer Transit Systems Limited 2005 Contactless SMART Cards 1995 card testing pilots  SMART cards are proven technology Millions of transactions to store  data warehouse  sharing between organisations What card? What product? What for?

Presented by Paul Rogers November 2005 © Wayfarer Transit Systems Limited 2005 Smart Travel Benefits Faster boarding times Reduction in fare evasion and fraud Accurate reporting and visibility of usage Encourage patronage through innovation Card control and management Improved customer experience Accountability

Presented by Paul Rogers November 2005 © Wayfarer Transit Systems Limited 2005 Smart Cards in Transport Scheme size and complexity Product types Routes and services included The number of operators The formatting of cards The issuing methodology The management of systems The data storage Personalised or non-personalised  The Data Protection Act Case studies and background reading !!and all this before you get to multi applications!!

Presented by Paul Rogers November 2005 © Wayfarer Transit Systems Limited 2005 SMART Travel Products Multi Journey Concessionary Stored Value Period Pass Special Cards Multi Function Zonal Pass Scholar Travel

Presented by Paul Rogers November 2005 © Wayfarer Transit Systems Limited 2005 SMART Travel Products Multi Journey Concessionary Stored Value Special Cards Multi Function Zonal Pass Scholar Travel Period Pass

Presented by Paul Rogers November 2005 © Wayfarer Transit Systems Limited 2005 SMART Travel Products Multi Journey Period Pass

Presented by Paul Rogers November 2005 © Wayfarer Transit Systems Limited 2005 SMART Travel Products Concessionary Stored Value

Presented by Paul Rogers November 2005 © Wayfarer Transit Systems Limited 2005 SMART Travel Products Stored Value Period Pass

Presented by Paul Rogers November 2005 © Wayfarer Transit Systems Limited 2005 SMART Travel Products Multi Journey Concessionary Stored Value Special Cards Multi Function Zonal Pass Scholar Travel Period Pass

Presented by Paul Rogers November 2005 © Wayfarer Transit Systems Limited 2005 Smart Card Production Processes Quick, simple & seamless Card Creation Full access, visibility & control of all cards issued Card Control Simple back office application Reporting

Presented by Paul Rogers November 2005 © Wayfarer Transit Systems Limited 2005 Over 25 smart card schemes in UK alone  Lothian - Edinburgh  Cheshire  Nottinghamshire Wayfarer’s UK Smart Card Projects

Presented by Paul Rogers November 2005 © Wayfarer Transit Systems Limited 2005 ITSO  Creates the opportunity for interoperability between schemes  Provides a standard smart card format  Enables operation using different card media and product types within the standard

Presented by Paul Rogers November 2005 © Wayfarer Transit Systems Limited 2005 Wayfarer & ITSO  ITSO Board Member  Dedicated Engineering Team  Comprehensive Development plan  Conditional Certification Plan  Full Certification Plan  Projects across UK

Presented by Paul Rogers November 2005 © Wayfarer Transit Systems Limited 2005 NoWcard Blazefield Trial  First ever live on-bus ITSO trial  Conversion of Legacy Cards ‘on the fly’  Includes multi-application card products 22 Council districts  22 different databases  and 22 different approaches to IT networks 250,000 Concessionary travellers 6 concessionary card types 1,700 buses, 8 major and 54 smaller bus operators  different configurations

Presented by Paul Rogers November 2005 © Wayfarer Transit Systems Limited 2005 System Overview

Presented by Paul Rogers November 2005 © Wayfarer Transit Systems Limited 2005 Cheshire County Council Award winning commercial SMART card travel scheme  Pass and Stored Value Interoperable with ticket machines from multiple suppliers Currently migrating to an ITSO platform

Presented by Paul Rogers November 2005 © Wayfarer Transit Systems Limited 2005 Other Potential ITSO Schemes Scotland Yorkshire Nottingham Wales Southampton Among others

Presented by Paul Rogers November 2005 © Wayfarer Transit Systems Limited 2005 The EYMS Group Contract awarded June SmartTGX150 ETM on day one - now +550 On-bus package including:  Wireless LAN  GPS  Smart Card readers 12 depot sites Wayfarer SQL based centralized back office software suite including:  Merit, SmarTrack, GPS Manager

Presented by Paul Rogers November 2005 © Wayfarer Transit Systems Limited 2005 Translink Northern Ireland Contract June 2001 Bus and Rail integration 1570 Smart TGX150 DCU with GPS 270 Hand-Held Units 150 Mini Ticket Vending Machines 150 Agency POS Units 130,000 Smart Card users on Day One

Presented by Paul Rogers November 2005 © Wayfarer Transit Systems Limited 2005 Translink SMART Card types “Marketing heaven” Senior Citizen's Concessionary card Blind Students Young People Jobseekers/Gateway – reduced rates Half fare Pass – at certain time/routes Commuter – Annual pass – 15% discount Lottery – selected used cards win £100 prizes!

Presented by Paul Rogers November 2005 © Wayfarer Transit Systems Limited 2005 Lothian Regional Transport - Edinburgh upgrade 550 buses – add on reader 50,000 cards in circulation 300,000 transactions per week Moving to City Card – Library/Leisure ID Kiosk recharge points  accessibility – 17% w/o bank accounts

Presented by Paul Rogers November 2005 © Wayfarer Transit Systems Limited 2005 TransPerth  TOTO – TAG-ON TAG-OFF  Multi-operator Integrated Bus, Rail, Ferry  +900 buses and 48 two car trains  On street vending  Agency POS integration (modem & Ethernet)  Wayfarer SPICE - smart card production  Wayfarer MIS – card transaction tracking  Maintenance & Support

Presented by Paul Rogers November 2005 © Wayfarer Transit Systems Limited 2005 Sureline Weymouth 11 Vehicles SmartRider Discount tickets 1,000 regular passengers Bus Industry Awards – Innovation - Runner Up

Presented by Paul Rogers November 2005 © Wayfarer Transit Systems Limited 2005 The Accord scheme - a revolutionary way by which services are provided by Aberdeen City Council

Presented by Paul Rogers November 2005 © Wayfarer Transit Systems Limited 2005 Aberdeen Accord More than one membership or service on a single card: Travel Concession Library Membership Access to Leisure Sports Passes Cashless catering and vending in all Aberdeen City Secondary Schools Free School Meal entitlement Young Scot Membership Equip First and Stagecoach with Smart card readers Record passes only Stored value later Segregate data in back office software

Presented by Paul Rogers November 2005 © Wayfarer Transit Systems Limited 2005 Observations & Conclusion Transport  Contactless is the solution! System implementation  keep it simple, expand step-by-step?  Rural & City applications? Technology – always moving on  Bar codes  NFC Know your stakeholders  Operators  Users  Local Authorities Who owns the scheme?

Presented by Paul Rogers November 2005 © Wayfarer Transit Systems Limited 2005 Observations & Conclusion Accessibility for recharging/ top ups  On Bus or Off Bus?  Agency? Initial peak of card issue  Bureau ?  Card re-issue? FACT - Travel schemes are complex IT systems  What is the impact for Multi Apps?  Control, ownership, b/o integration?  Project Management

Presented by Paul Rogers November 2005 © Wayfarer Transit Systems Limited 2005 Summary – Final Thought Transport smart card applications are flexible and scaleable  Establish your objectives early on  Get informed  Consult stakeholders  Consult suppliers

Presented by Paul Rogers November 2005 © Wayfarer Transit Systems Limited 2005 Wayfarer Transit Systems World Leaders in Transport Fare Collection Systems