INDIANA DEPARTMENT OF ADMINISTRATION On Behalf Of THE DEPARTMENT OF NATURAL RESOURCES (DNR) Request for Proposal Central Reservation System with Point of Sale (CRS/POS) Pre-Proposal Conference January 14, :30 PM Teresa Deaton-Reese, Senior Account Manager

Agenda General Information Purpose of RFP Key Dates Proposal Preparation & Evaluation Minority and Women’s Business Enterprises (M/WBE) Indiana Veterans Business Enterprises (IVBE) Question and Answer Session

General Information Sign-In Sheet for Attendees Sign-In Sheet and PowerPoint will be posted on IDOA’s Solicitation Website - bin/idoa/cgi-bin/bidad.plhttp:// bin/idoa/cgi-bin/bidad.pl Any verbal response is not considered binding; respondents are encouraged to submit any question formally in writing.

The purpose of this RFP is to select a vendor that can provide, operate, and support a quality, efficient, customer-friendly CRS with POS System for DNR. The detailed Summary Scope of Work is located in Section 1.4 of the RFP. Purpose of the RFP

Term of Contract The term of the contract shall be for a period of Four (4) years from the date of contract execution. There will not be any renewal options for this contract.

Key Dates ActivityDate Issue of RFPFriday, December 20, 2013 Pre-Proposal ConferenceJanuary 14, 2014 Deadline to Submit Written QuestionsFriday, January 17, 2014 Response to Written Questions/RFP Amendments Friday, January 24, 2014 Submission of ProposalsFebruary 21, 2014 The dates for the following activities are target dates only. These activities may be completed earlier or later than the date shown. Proposal Evaluation TBD Proposal Discussions/Clarifications (if necessary) TBD Oral Presentations (if necessary) TBD Best and Final Offers (if necessary) TBD RFP Award Recommendation Friday, April 11, 2014

Business Proposal (Attachment E) Company Financial Information (Section 2.3.3) – Confidential information must be kept separate from the proposal in both hard and soft copy Contract Terms (Section 2.3.5) – Respondent should review sample State contract (Attachment B) and note exceptions to State mandatory and non-mandatory clauses

Technical Proposal (Attachment F) Submit your Technical Proposal by answering every question in the template, using the same format/numbering system. Clearly refer to any attachments or additional information.

Price will be measured against the State’s baseline cost for this scope of work. Cost scoring points will be assigned as follows: – Respondents who meet the State’s current baseline cost will receive zero (0) cost points. – Respondents who propose a decrease to the State’s current costs will receive positive points at the same rate as bid increasing cost. – Respondents who propose an increase to the State’s current cost will receive negative points at the same rate as bid lowering cost. – Respondents who propose a 10% decrease to the State’s current baseline cost will receive all of the available cost points. – If multiple Respondents decrease costs below 10% of the current baseline, an additional 5 points will be added to the Respondent proposing the lowest cost to the State. Cost Proposal (Attachment D)

Attachment D RFP Instructions: Respondents must complete pricing on Attachment D. Populate the yellow-shaded cells with the a single, inclusive cost. The evaluation will only be based on the 0-499,999 but you must provide a cost if the realized stay exceed 499,999 and a percentage of cancellation fee that is excepted. The percent cannot exceed 50%. Number of Realized StaysCost Per Realized Stay 0-499, ,000 Attachment D RFP Instructions: Respondents must complete pricing on Attachment D. Populate the yellow-shaded cells with the a single, inclusive percentage Percentage of Cancellation Fee

Proposal Preparation Buy Indiana, Business Proposal (2.3.13) – Status shall be finalized by proposal due date – 5 definitions, details provided in Business Proposal Indiana Economic Impact, Attachment C – Definition of FTE (Full-Time Equivalent), Example The state defines FTE as a measurement of an employee's productivity on a specific project or contract. An FTE of 1 would mean that there is one worker fully engaged on a project. If there are two employees each spending 1/2 of their working time on a project that would also equal 1 FTE.

Proposal Preparation Please return all attachments in the format provided. For example, Cost Proposal (Attachment D) must be returned in Excel format. Use the templates provided for all answers Do not alter template formatting or formulas Submit all questions using template provided (Attachment G)

Proposal Evaluation Summary of Evaluation Criteria: Criteria Points 1. Adherence to Mandatory RequirementsPass/Fail 2. Management Assessment/Quality (Business and Technical Proposal) 30 points 3. Cost (Cost Proposal) 30 points (5 bonus points available) 4. Indiana Economic Impact5 5. Buy Indiana10 6. Minority (10) and Women Business (10) Subcontractor Commitment 20 (2 bonus points are available) 7. Indiana Veteran Business Enterprise (IVBE) Subcontractor Commitment 5 (1 bonus point is available) Total100 (108 if bonus awarded)

Minority and Women’s Business Enterprises Complete Attachment A, MWBE Form - Include sub-contractor letters of commitment Goals for Proposal - 8% Minority Business Enterprise - 8% Women’s Business Enterprise

Minority and Women’s Business Enterprises Prime Contractors must ensure that the proposed subcontractors meet the following criteria: Must be listed on the IDOA Directory of Certified Firms Each firm may only serve as once classification – MBE or WBE A Prime Contractor who is an MBE or WBE must meet subcontractor goals by using other listed certified firms. Certified Prime Contractors cannot count their own workforce or companies to meet this requirement. Must serve a commercially useful function. The firm must serve a value-added purpose on the engagement. Must provide goods or service only in the industry area for which it is certified as listed in the directory at Must be used to provide the goods or services specific to the contract National Corporate Diversity Plans are generally not acceptable

Minority and Women’s Business Enterprises TOTAL BID AMOUNT:

Minority and Women’s Business Enterprises Effective May, 2011, a new MWBE scoring methodology will be utilized for all RFP’s released New Process – MWBE scoring is conducted based on 20 points plus a possible 2 bonus points scale - MBE: Possible 10 points + 1 bonus point - WBE: Possible 10 points + 1 bonus Point Professional Services Scoring Methodology: -The points will be awarded on the following schedule: -Fractional percentages will be rounded up or down to the nearest whole percentage -Submissions of 0% participation will result in a deduction of 1 point in each category -The highest submission which exceeds the goal in each category will receive 11 points (10 points plus 1 bonus point). In case of a tie both firms will receive 11 points %1%2%3%4%5%6%7%8% Pts

Minority and Women’s Business Enterprises RFP MWBE Scoring Example BidderMBE %Pts.WBE %Pts.Total Pts. Bidder 112.0% % Bidder 26.0%7.54.0% Bidder 38.0% % Bidder 416.0% %10.0 Bidder 50.0%0.0%-2.0

Indiana Veteran Business Enterprise Complete Attachment A1, IVBE Form - Include sub-contractor letters of commitment Goals for Proposal - 3% Veteran Business Enterprise

Indiana Veteran Business Enterprise Prime Contractors must ensure that the proposed subcontractors meet the following criteria: Must be listed on Federal Center for Veterans Business Enterprise VetBiz registry, on or before the proposal due date Must qualify as a Buy Indiana Business under designation 1 on or before the proposal due date. See section 2.7 for more information Each firm may only serve as one classification – MBE, WBE (see Section 1.21) or IVBE A Prime Contractor who is an IVBE must meet subcontractor goals by using other listed certified firms. Certified Prime Contractors cannot count their own workforce or companies to meet this requirement. Must serve a commercially useful function. The firm must serve a value-added purpose on the engagement. Must provide goods or service only in the industry area for which it is certified as listed in the VetBiz directory Must be used to provide the goods or services specific to the contract

Indiana Veteran Business Enterprise

Effective July 2013, IVBE scoring methodology will be utilized for all RFP’s released New Process – IVBE scoring is conducted based on 5 points plus a possible 1 bonus point scale - IVBE: Possible 5 points + 1 bonus point Professional Services Scoring Methodology: -The points will be awarded on the following schedule: -Fractional points will be awarded based upon a graduated scale between whole points. (e.g. a 0.3% commitment will receive.5 points and a 1.5% commitment will receive 2.5 points) -Submissions of 0% participation will result in a deduction of 1 point in each category -The highest submission which exceeds the goal in each category will receive 6 points (5 points plus 1 bonus point). In case of a tie both firms will receive 6 points. %0%0.6%1.2%1.8%2.4%3% Pts.12345

Additional Information IDOA PROCUREMENT LINKS AND NUMBERS BUYIN (8946) For Vendor Registration Questions For Inquiries Regarding Substantial Indiana Economic Impact A. Link to the developing “one stop shop” for vendor registry with IDOA and Secretary of State. B.Secretary of State of Indiana: Can be reached at (317) for registration assistance. C.See Vendor Handbook: Online version available at D.Minority and Women Owned Business Enterprises: for table of IDOA certified MBEs and WBEs. For more WBE’s information E.Veteran’s Business Enterprise Program: for a search of certified IVBE’s. For more IVBE’s information F.RFP posting and updates: Go to (select “State of Indiana Opportunities” link) Drag through table until you find desired RFP/RFI number on left-hand side and click the link.

Questions Any verbal response is not considered binding; respondents are encouraged to submit any question formally in writing.

Thank You Teresa Deaton-Reese, CPPB, CPPO