The Impact of Incompetent Management 15.30 – 16.00 on Wednesday 24 th April 2013 Jon Cowell Director, Primary Colours Consulting and Edgecumbe Consulting.

Slides:

Advertisements

Similar presentations

Strengthening Your HR Capacity The Government of Canada Perspective

Advertisements

Leadership Styles.

Developing Our Leaders – Creating a Foundation for Success

Strategic Value of the HR Function Presentation by

There is a crisis of leadership. How do you change from one leader to the next in a way that gives directors and the camps they serve the best possible.

Working for Warwickshire – Competency Framework

THE STRATEGIC COUNCIL LEADERSHIP TRUST AND ENGAGEMENT NEW FUNDING SOURCES AND NEW DELIVERY VEHICLES Appendix 1 NEW FUNDING SERVOURCES AND NEW DELIVERY.

Becoming a Strategic Partner: Key Leadership Competencies

Leading Curriculum Change John West-Burnham. Why Change? 1.From 19 th Century schools to 21 st Century education 2.Learning for the 21 st Century 3.The.

CLAC 2006 Frederick P. Schmitt Teamwork Strategies, Inc “ Effective Teamwork is a Competitive Advantage”

Human Resources The core of any business April 2014.

ROUND TABLE:ORANGE Report on effective leadership in Public Administration and Resource Management. MPUMALANGA SENIOR MANAGEMENT SUMMIT 2014, INGWENYAMA.

1 Social Intelligence “The ability to determine the requirement for leadership in a particular situation and select an appropriate response” Behavioural.

Code/Date © 2005 by Smiths Group: Proprietary Data Smiths Competency Model Strategic Decision Making Leading People Driving Results Commercial Orientation.

Contemporary Leadership Issues. Leadership vs. Management Leaders set the vision and strategy. Managers interpret the vision and implement the strategy.

Leadership Ch 13 Part 2: April 17. Fiedler’s LPC (cont.) Low LPC most effective when? High LPC most effective when?

Leadership in the Baldrige Criteria

The Pearls ‘Skill Focus: Executive Presence’ Leona Deakin CPsychol, MSc Chartered Psychologist.

Learning and Development Developing leaders and managers

Leadership Traits and Skills 6-1Copyright© 2013 Pearson Education Leadership in Organizations.

Leadership Communication for Authentic Colleague Engagement __________________________ March 7, 2008 CCI/CCM Symposium on Colleague Engagement Judi Glova.

Organisational Change Management Services: Insight and Capabilities

Lee Newman and Joaquín Uribarri IE Business School, IE School of Social & Behavioral Sciences Evolving Corporate Universities ▪ Dubai ▪ November 2011 Behavioral.

Dave Sitaram Canadian Co-operative Association September 2009.

Welcome! Indiana State Personnel Department Human Resources Conference April 30 and May 1, 2008 Brown County Inn - Nashville, Indiana.

Session from CLEAR Executive Leadership for Regulators Friday, September 24, :15-8:15 CLEAR 2010 Annual Conference Nashville, Tennessee.

AN INTRODUCTION TO ORGANISATIONAL BEHAVIOUR

1 in partnership with Goodfoot (0) People Management Excellence making tomorrow a better place People Management Excellence.

The Changing WORLD OF LEADERSHIP dEVELOPMENT

Change Management Joe Lahoud Kelley Baran. Agenda Easy tips for success during change Personality Impacts Leadership “Change Agent” Styles “Change Target”

Logistics and supply chain strategy planning

E A R T H C H A R T E R I N T E R N A T I O N A L e-GLO 2 Earth Charter Guiding Leaders Towards Sustainability Action Intercultural / Interpersonal Communicative.

Good corporate governance makes good business sense

Team Building. All teams go through growth stages. One thing is sure, a team will go through a roller coaster ride to achieve their goal. Building an.

THE COMING BEHAVIORAL REVOLUTION IN LEADERSHIP ECU Hong Kong, June 2012.

Imran Ghaznavi Course Code: MGT557 COMSATS Strategic Human Resource Management.

WHAT IS MANAGEMENT? The Management Hierarchy

People Management Mrs. K. Gooljar.

Copyright© Roger Lane Consulting Ltd 2007 Chief of Air Staff Leadership Conference – Changing Culture? July 2007 Leadership for Challenging Environments.

Efforts to Develop Staff Who’s Doing What. OCCR: Partnering with Brandman University Personal Leadership Self-Management How Leaders Build Trust Resilient.

CULTURES OF COACHING AND MENTORING Principal’s role in Coaching and Mentoring teachers.

© Cambridge University Press 2012 CHAPTER FIVE THE NATURE OF MANAGEMENT Topic 2 Business Management.

Queen’s Management & Leadership Framework

Setting Up and Sustaining a PMO/PMCOE: Real Life Experiences.

FINANCE - A Workforce Strategy for a High Performance Culture Delivering excellence, Engendering trust, Stimulating Innovation, Exemplifying leadership.

Causeway Coast and Glens Borough Council CC&G BC 12 October 2015 The Leadership Challenge The Leadership Challenge in Causeway Coast and Glens Borough.

Leadership. Leadership Qualities – A tentative list  Integrity, character  Vision, an ability to infuse important, transcending values  Intelligence,

THE IMPERATIVES OF MANAGEMENT IN THE FACE OF THE CURRENT GLOBAL ECONMIC CRISIS: PAPER TO OAU EXECUTIVE MBA STUDENTS Engineer Ernest C. A. Ndukwe Executive.

COMPANY PROFILE  Corporate profile:   etc.  Mission and activities:   etc. 1/2.

MOTIVATION. OBJECTIVES Understand motivation theory Understand motivation theory Apply motivation theory to actual situations Apply motivation theory.

11 Leadership Styles Theory X assumes employees dislike work and attempt to avoid it Theory Y assumes employees view work as being natural and employees.

Leadership Roles Are Changing In The New Environment What skills do leaders/managers need to be successful and effective?

Partnerships with the Private Sector: Principles and Practice Richard Welford Chairman, CSR Asia Presentation for UNESCO, 24 th February, 2016.

Identify, Develop and Retain High Performers

Leadership. Leadership: final exam take-home question What is your theory, model, philosophy of leadership? Tell your story: how did you form your view.

Personal Leadership Serving Customers Managing Resources Leadership Serving Customers Serving Customers Managing Resources Managing Resources Working for.

Welcome to gci’s Leadership Coaching for Curriculum Leaders Relationships to Results.

UMHS Definition of Leadership Leadership at UMHS is the ability to achieve exceptional results by transforming the organization and developing people to.

What makes Healthcare Leadership Different? Or Is It? CASBHC Brenda Morrison Engaged Public 5 May 2016.

The Denison Organizational Culture Model & Link to Performance

Collaborative & Interpersonal Leadership

Today’s managers & leaders are challenged unlike any of the past generations in their roles.

Learning and Development Developing leaders and managers

Leadership in a humanitarian context

FUTURE OF LEADERSHIP IN MALAYSIAN CIVIL SERVICE THE CHALLENGES & FUTURE LANDSCAPES 2017 EROPA CONFERENCE / 13 SEPTEMBER 2017 / GRAND INTERCONTINENTAL SEOUL.

Leading Curriculum Change

Learning and Development Developing leaders and managers

CIPD Intermediate Certificate and Diploma in Human Resource Management

Vietnamese Creativity

People Cyclotron Solutions Pvt. Ltd.

Presentation transcript:

The Impact of Incompetent Management – on Wednesday 24 th April 2013 Jon Cowell Director, Primary Colours Consulting and Edgecumbe Consulting Group Ltd Associate Fellow, Saïd Business School, University of Oxford

Agenda  What is a competent manager?  What is an incompetent manager?  How common is incompetence?  So what? What is the impact?  How has this happened?  What are we doing about it?  What can we do – an emerging consensus on leadership?  Call to action

What is a competent manager? “All managers need to be effective leaders. While a command and control culture will ensure that employees comply… it does not create the enthusiasm, innovation and engagement that modern organisations need to compete effectively in a global marketplace. Leadership is all about setting direction and creating the right organisational conditions for heading in that direction. This is as true for the team leader as it is for the chief executive… effective leaders have a clear vision of the future and the capability to communicate that vision to others so that they are inspired to share it and work collaboratively to achieve it... Above all, leaders need to inspire trust in their capability to take the organisation in the right direction”. Leadership & management in the UK- the key to sustainable growth (2012), Dept for Business Innovation and Skills, pp 22 – 23.

What is an incompetent manager? Bentz, 1985, A View from the Top Hogan, Hogan and Kaiser, (2009), Management Derailment Bad relationships Unable to delegate Unable to build a team Lack of business skills Failure to deliver Poor strategic thinking No vision Let self-interest cloud judgement

How common is incompetence? Individual managers Overall management quality 43% 1 72% % 2 93% 3 40% 4 74% 4 1 Leadership & management in the UK- the key to sustainable growth (2012), Dept for Business Innovation and Skills 2 ILM (2012) 2 Hogan, Hogan and Kaiser (2009) Management Derailment, in American Psychological Association Handbook of Industrial and Organisational Psychology 3 ILM (2012) TheTalent Pipeline 4 Cowell (2012) UK Leadership – stuck in a crisis mentality?, Edgecumbe Group

UK leaders’ strengths & weaknesses Cowell, J (2012) UK Leadership – stuck in a crisis mentality?, Edgecumbe Group

So what? What is the impact? Trends in Global Employee Engagement, Aon Hewitt 2 Kular, Gatenby, Rees, Soane and Truss (2008), Employee Engagement: A Literature Review, Kingston Business School 3 Leadership & management in the UK- the key to sustainable growth (2012), Dept for Business Innovation and Skills Employee Disengagement 1 Organisational Performance 2 Business Costs 3 Corporate Failures 3

How has this happened? The bad and the mad The sad

What are we doing about it? 1 Cowell, J (2012) UK Leadership – stuck in a crisis mentality?, Edgecumbe Group 2 Hutchings P and Woodman P, (2012) Economic Outlook – April 2012, Chartered Management Institute

Why aren’t we doing more? 1Leadership & management in the UK- the key to sustainable growth (2012), Dept for Business Innovation and Skills 2Cowell, J (2012) UK Leadership – stuck in a crisis mentality?, Edgecumbe Group Low confidence 2 Poor training 1 Distorted self- perception 1 Unclear expectations 1

A Leadership Lens

What is leadership – an emerging consensus? Thinking/ Working out which way to go Acting/ Getting things done Feeling/ Emotional intelligence

The Primary Colours ® Model of Leadership …and Coping with Pressure Delivering results Planning and organising Setting strategic direction Creating alignment Building and sustaining relationships Team working Leading STRATEGIC DOMAIN OPERATIONAL DOMAIN INTERPERSONAL DOMAIN © Edgecumbe Consulting Group

Delivering results Planning and organising Setting strategic direction Creating alignment Building and sustaining relationships Team working Leading Creating the future Delivering today Focus on task Focus on relationships © Edgecumbe Consulting Group Strategic Operational Interpersonal The Primary Colours ® Model of Leadership

Delivering results Planning and organising Setting strategic direction Creating alignment Building and sustaining relationships Team working Leading © Edgecumbe Consulting Group Strategic Operational Interpersonal The Primary Colours ® Model of Leadership

Call to action

Call to action – 5 steps Keep the faith Clarify expectations AssessDevelopDemonstrate