CSG Cloud Survey 10 September 2014

Revised 9/9/2014 Respondents New York University University of Virginia University of Iowa UC San Diego University of Pennsylvania Carnegie Mellon Cornell Stanford University Notre Dame University of Washington MIT Virginia Tech Duke University Harvard University of Colorado - Boulder University of Chicago UC Berkeley Georgetown University Wisconsin Columbia University 2

Revised 9/9/2014 Cloud Strategy 3 Strategy# Cloud Smart*7 Cloud First6 >75/80% in 3 years2 SaaS First2 Private Cloud First1 ERP Cloud First1 n=22 * “Cloud Smart” was a collection of responses saying strongly consider and evaluate cloud options (taken as a less strong form than “Cloud First’)

Revised 9/9/2014 Adoption Reason Ranking 4 Respondents asked to rank items from 1 (most important) to 9 (least). Responses remapped and totaled to create score (e.g. rank of 1 = 9 pts)

Revised 9/9/2014 Applications & Services Moved to Cloud Application/ServiceMentions* /Calendar9 File Storage/Sharing7 Core Website7 HR/Payroll (Full)6 HR (Components)6 ITSM5 Learning Mgmt5 Video Conferencing3 CRM3 5 Others (<2 mentions): Ticketing, EH&S, Facilities, e-Forms, Mobile Device Mgmt, Procurement, Video Streaming, Mobile Platform, Student Computing, Grants, Financials, Board Documents, Alumni Community, Back-up, PPM, IT Financial Mgmt, Travel & Expense, Lecture Capture, Student Info (Limited) * Count of Institutions mentioning efforts in this area (drawn from free- form responses)

Revised 9/9/2014 Adoption Pace 6

Revised 9/9/2014 Cloud Service Mix Over Time 7

Revised 9/9/2014 On Premise Data Center Projections 8

Revised 9/9/2014 Platform Preference Ranking 9

Revised 9/9/2014 Platform Adoption Phases 10

Revised 9/9/2014 Platform Adoption Rates 11

Revised 9/9/2014 Data Center Consolidation Efforts 12

Revised 9/9/2014 Cloud Migration Funding Sources 13 Multiple selections allowed, n=17

Revised 9/9/2014 Cost Recovery Approaches 14 Multiple answers allowed, n = 17

Revised 9/9/2014 Cloud Vendors: Private IaaS 15

Revised 9/9/2014 Cloud Vendors: Public IaaS 16

Revised 9/9/2014 Cloud Vendors: PaaS 17

Revised 9/9/2014 Cloud Vendors: SaaS 18

Revised 9/9/2014 “Moving from a Capital expense to and Operational expense model is a significant change in the paradigm of the organization.” “Always slower than anticipated, integration with campus infrastructure takes time, vendors not fully open/flexible when it comes to variety of needs on campus, inclusion of ePHI causes extra time and angst, inclusion of broad services across the entire campus (including Medical Campus) causes extra time and effort.” “Pulling ‘servers’ and the services they provide out of the hands of the academic, research, and administrative units and moving them to cloud services requires buy-in from all levels of the University. Both a bottom up and top down University-wide effort is required.” 19 Comments (1/2)

Revised 9/9/2014 Comments (2/2) “We're also looking at cloud-based integration platforms as a service.(IPaaS) “ “Our initial cloud adoptions have been very successful and enabled faster modernization, higher satisfaction than historical upgrades and replacements. The agility, speed to launch, and blend of scalable, secure services with consumerized U/Is in the SaaS and PaaS environments have contributed to this success. We have work to do in re-aligning our funding models, understanding and aligning staff resources in the emerging models, and legacy apps/infrastructure to address. Cloud has also aligned very well with our goal of positioning central IT as ‘IT as a Service’ rather than the perception of IT as builders of costly, lengthy, and cumbersome systems. “ 20