Partnering with Work Programme providers James Kelly Strategy and Policy Director.

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Presentation transcript:

Partnering with Work Programme providers James Kelly Strategy and Policy Director

© Ingeus Limited Work Programme - A Changing Landscape 2 Clients and client mix Referral forecasts have increased 30% since contract tendering Overall profile of client groups very different to forecasts - ESA/JSA split Addition of new client groups (e.g. ex-offenders) Complexity of client needs – immense diversity within our client mix Highly localised labour market picture/standardised Work Programme payments Significant variations between regions Significant variations within regions Differing levels of understanding and insight – a two way challenge Part of the supply chain Close working partners Some scepticism Universal Credit Huge delivery model change Many unknowns for providers and Local Authorities (e.g. HB, advice etc..)

© Ingeus Limited Challenges Stakeholder complexity Helping the hardest to help Jobs and geography Evidencing success Outcome based contracting and risk 3

© Ingeus Limited Opportunities Integration of services and budgets -local and national Big picture insight of locality needs Employer insight – responding to local business needs Focus on outcomes Retendering New delivery models 4