Assignment Tasks

CriteriaMarksMaximum Length Suggested finishing date Description of users and personas52 pages18 February Task analysis and scenarios52 pages18 February Use of user involvement methods (like Contextual Inquiry, Focus groups, Interviews, Questionnaires) to find out what users are like, what they want, what they do, the context of the work, etc. 153 pages + appendices for qaires, results etc. 25 February Information Architecture: organisation structure(s), organisation scheme(s), labels 153 pages4 March Navigation: global, local, contextual, supplemental (as appropriate) 101 page4 March Prototype (paper prototype or other form of prototype as you prefer) 101 page + appendices for pictures 11 March Analytical usability evaluation of your paper prototype. You can choose whether to do a cognitive walkthrough, heuristic evaluation, KLM or a combination of these (applying multiple methods may result in higher marks). 253 pages18 April Plan for a user test (assuming this will be conducted once the system has been implemented) 153 pages22 April

Assessment Criteria As built up in lectures. Incomplete.

Description of users and personas (5) User Characteristics relevant to application, e.g. how much experience in booking flights, how much experience in Internet, how much English, Why relevant User classes, not missed something obvious (e.g. business flyers) Personas: Picture, number of examples, realistic (have a life, age, name), not just about system topic, … Informed by research Quantity

Task analysis and scenarios (5) No implementation details! Hierarchy Dont forget plans in your task analysis Realistic scenarios, involving personas, doing one or more tasks Informed by research Not forgetting an obvious task Quantity

Use of user involvement methods (15) Are the results used? Quality of questionnaires, interview scripts, …. Evidence of having done them (this could include screen shots, pictures taken in shops,…) Realism (with group mates, real people) Quantity (how many methods applied) Detailed analysis of the results

Information Architecture (15) Good groupings. May have different types, using various exact or inexact schemes: e.g. for curtains, grouped by type (blind,..), by colour, by material, alphabetically, … Good labels (and consistent) Groupings based on research, e.g. how items are grouped in shops or in internet sites, or using card sorting Labels based on research

Navigation (10) good navigation Global, Local, Contextual, Supplementary navigation used appropriately Linked to Information Architecture Branding: make sure user always knows where they are, where they can go, how to go back…

Prototype (10) Screens, and how to go from one screen to the other Maybe multiple versions How complete (e.g. complete in the sense of vertical: showing all screens for buying one particular curtain)

Analytical Usability Evaluation (25) Appropriateness of method(s) chosen Good quantity of work if bigger group (e.g. four people in group, than try multiple methods) If doing Heuristic Evaluation, in bigger group use multiple evaluators Good defence of why something is good (if you cannot find problems) Could also evaluate somebody elses system Tell me exactly where the problems are, and maybe even how to improve them

User Test Plan (15) What you want to find out What users you want to use, how many, where to get them from, … What tasks they will do What you will measure Where will the test take place (lab, real environment) Observational method Questionnaires maybe for afterwards and user selection Experimental Design