Personalisation & CQC Or What have I learned from TLAP? Andrea Sutcliffe, Chief Executive, SCIE 25 th September 2013.

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Presentation transcript:

Personalisation & CQC Or What have I learned from TLAP? Andrea Sutcliffe, Chief Executive, SCIE 25 th September 2013

Overview SCIE TLAP, SCIE & me What I have learned from TLAP How will I apply that learning? What will I be doing?

Social Care Institute for Excellence Supports improvement in care and support services for people who: Use services Work in the sector Manage services Pay for services By sharing the knowledge of what works In co-production with people who use services & carers In partnership with the wider sector

TLAP, SCIE and me SCIE a TLAP partner TLAP hosted by SCIE Joint work; board & lodging; support for team Member of the Board Board lead - Use of Resources & Information, Advice & Brokerage SCIE input – defining quality; personal budgets for older people; personal health budgets etc. Now moving to the Care Quality Commission

What I have learned from TLAP Personalisation person-centred care Co-production and lived experience Information & advice Partnership working

How will I apply that learning? Personalisation On the side of people who use services, their carers & families Co-production Working with people who use services, their carers and families Information & advice CQC to contribute to better information Partnership working Im going to need all the help I can get!

What will I be doing? 5 Key Questions Is the care: Safe? Effective? Caring? Responsive to peoples needs? Well-led?

What will I be doing? 5 Priorities Inspection regime Ratings Market oversight Developing our people Building confidence People who use services, carers, families and the public Providers Commissioners National stakeholders

What will I be doing? Timetable Take up post 7 th October 2013 Signposting document – early October Explain how Adult Social Care fits within CQC overall framework – what is the same & what is different Outline key priorities Set out next steps Engagement – October – January 2014 Roundtable discussions, other events Consultation – Spring 2014

Truly personalised care – the Mum Test