管理學 Ethics Dilemma TEAM 陳以衡 曾勝宏

Identifies Dilemma Dilemma :Whether the store manager should follow the company policy or not. FOLLOW :If follow the policy and call the police to arrest the parents,the company may harm their reputation and even the spirit of the little girl. NOT FOLLOW :If not follow the policy and accept the couple’s request to pay for the sandwiches,the store manager may face the problem for breaking the company policy.

Considers Stakeholders 1.The store manager :facing the condition and need to make a decision. 2.The couple :break the company policy and are confronted with judgment. 3.The couple‘s 2-year-old daughter :doing nothing but have the chance to get separation from her parents for more than 18 hours.

Analyzes Alternatives and Consequences 1.Make an adjustment to the company policy. Pros: It can make company operate in a more flexible way. Cons: It may cause employees to confuse about what they should follow if the law changes all the time. 2.Managers can give employees more rights to make decision. Pros: Employees have more space to make reasonable decisions. Cons: Employees should be educated to have the ability making a decision,otherwise, the condition won’t get better but even worse.