Libraries Australia Interlibrary Lending Parallel Session Deborah Fuller Amanda Cheung Mary-Louise Weight

Outline Overview LA Doc Del – new functionality ISO ILL Improving LA Doc Del Enhanced requesting

Overview 680 libraries use LA Doc Del Web interface 34 libraries use ISO ILL compliant ILL system Interoperating with 4 different ISO compliant ILL systems

Overview (cont.) Requesting up by 21% 28 new customers Ex-ILANET libraries

New functionality User alerts Enhanced requesting for ISO ILL libraries Infotrieve target

alerts Why are they needed?

alerts workflow 1. Requester sends request 2. Responder...is busy 3. LA Doc Del sends an alert to the Responder’s address 4. Responder checks inbox, sees alert 5. Responder logs into LA Doc Del to respond to request

What Alerts? Your Library as a Responder 1. Request-indication:When a new request has been sent to your library 2. Cancel-indication: When a cancel request has been sent 3. Renew-indication: When a renew request has been sent for a request you have supplied

What Alerts? Your Library as a Requester 1. Request (Idle, Check Manual):When your request has reached the end of the rota without being supplied 2. Request (Idle, For Manual Auth): When an Enhanced Request has been submitted from LA Search 3. Received by or FTP: When your request has been supplied via DocStore

What Alerts? Your Library as a Requester and Responder 1.Message-indication:When a message has been sent for your request or for a request at your location.

Your Library as a Responder Request-indication:When a new request has been sent to your library

Setting up alerts Visit cdel/managing.html cdel/managing.html Complete form

Enhanced requesting Enhanced requesting for ISO ILL libraries

Infotrieve Australia database

Changes to Functionality Archiving Display sent messages Scanned copies in Docstore New server

Changes to Functionality New requesting/responding options Requester Responder QU Held by VS:CL AS:FOR

Notes field

ISO ILL Interoperability Improving LA Doc Del Amanda Cheung

ISO ILL Interoperability International Organisation for Standardisation (ISO) ISO10160, ISO , ISO Information and Documentation - Open Systems Interconnection - Interlibrary Loan Application, Protocol Specification Parts 1 and 2 How ILL Systems ‘talk’ to each other ISO ILL ‘Compliant’ e.g. Te Puna, CISTI Interoperability testing Who and why

ISO ILL Developments Relais International: Relais Ex Libris: Aleph Integrated ILL Innovative: Millennium RLG: ILL Manager

ISO ILL Sites New ISO ILL sites: –ANL (Relais): Since April 2007 –TU (VDX): Since July 2007 –Library Link Victoria (VDX): VMVL, VEAR, VBOR, VCCLC, VFPL, VBAY, VHEI, VBRIM, VCGL, VPRE, VGEE, VWYN, VKING. –NUWS (Relais): Since August 2007 –SFU (Relais): Since August 2007 –VDU (VDX): Since August 2007 Full list of ISO sites available at

Improving LA Doc Del: How YOU can Contribute suggestform.html

Improving LA Doc Del: How YOU can Contribute ggestform.htmlhttp:// ggestform.html LADD staff investigate –Configuration: Trial change –System: Hard-coded functionality

Improving LA Doc Del: the VDX Enhancements process Virtual Document Exchange (VDX) –OCLC Pica Product –LA Doc Del is based on VDX version VUGANZ (VDX Users Group in Australia and New Zealand) Annual Call for Enhancements Voting

Thankyou

Enhanced Requesting

Start an interlibrary loan in Libraries Australia Search Finalise in Libraries Australia Document Delivery

What is Enhanced Requesting? Optional feature in Libraries Australia Search Refers only to the Get this item at other libraries option 2 forms suitable for ILL staff or end users Complete request form for either Loan or Copy

How does it work? Search and Locate ItemFormatted Libraries Australia Document Delivery

Who will use Enhanced Requesting? Library Clients Library/ILL Staff

Using Enhanced Requesting

Using Enhanced Requesting form for ILL Staff

Using Enhanced Requesting If your library is a member of Libraries Australia Document Delivery the request will go to your library’s account. Your library can be set up to receive an Alert that an Enhanced Request has been submitted from Libraries Australia Search The request will not be activated until a staff member at your library authorises it

Using Enhanced Requesting If your library is not a member of Libraries Australia Document Delivery, the request is sent to your library’s address according to the ILRS entry and library staff then process the request.

Using Enhanced Requesting

How to find Outgoing Enhanced requests

How to register for Enhanced Requesting Send an from the form at Contact Us You will receive a confirmation once Enhanced Requesting has been set up.

Further Information FAQs at Libraries Australia homepage Contact Libraries Australia Helpdesk

Questions?