Alarm / Notification June 25, 2010 Created by Jason-Su / Andy Chen

Guideline Introduction Hotline Alert SMS Alert SMS Server Alert Event Types Advance Section – Demo Summary FAQ Alarm Notification

Guideline for Alarm / Notification

GV-N0. Introduction Alarm Notification

Notification is a mean to inform users that any abnormal activities happened and needed their attention immediately –Car Alarm –House Alarm Take DVR’s motion alert as an example. If you enable Invoke to sent alert, alert message will be sent when there is a motion –High = 0.5 seconds –Normal = 1 seconds –Low = 1.5 seconds Introduction

A Motion Alert Example

Introduction When setup security alarm in the house, you might need sometime to setup the alarm before actually enable it immediately –Delay for deactivation

GV-N01 Hotline Alert Alarm Notification

Hotline Alert

Hotline –Here are our supported modem model. Note that internal modems PCI or LSA are not recommended ZyXEL Omni 56K COM Plus ZyXEL Omni 56K Smart Actiontec EX560LKC 56K Data/Fax/Voice External Askey 1456VQE-T External Paradise WaveCom 56Kbps External PRO Zoom 2949L 56Kx Data/Fax/Voice External

GV-N02 SMS Alert Alarm Notification

SMS Alert Via a GSM/GPRS modem, GV-System lets you send SMS (Short Message Service) messages when an alert condition happens. The modem can be installed at either a separate server, or the same computer/server equipped with GV-System

SMS Alert Type in the 3 different phone numbers. The SMS alerts will be sent when certain events are being triggered

SMS Alert SMS –Here are the supported SMS Modem Round Solutions TER-GX101 GSM/GPRS Modem Round Solutions TER-GX102 GSM/GPRS Modem Round Solutions TER-GX104 GSM/GPRS Modem WAVECOM Multiband 900E 1800 GSM Modem ( v8.3 or higher)

GV-N03 SMS Server Alarm Notification

SMS Server How to setup SMS Server? –Create an account in SMS server –Enable option1, if the client (ID) is disconnect to SMS server, the text message will be sent to above phone list 1 2

SMS Server 1 2 How to setup SMS Server? –Enable option 2, if the client (ID) is disconnect to SMS server, the text message will be sent to the phone list from CenterV2 or VSM

SMS Server How to setup SMS Server? –Notify tag is for users to check the internet connection to see if SMS server is able to access internet. If not, SMS server will sent a SMS message in the phone number list below.

SMS Server How to setup SMS Server? –If the selection in message filter not check, SMS message will NOT send even though DVR or other application has enable such alert function on its side.

GV-N04 Alert Alarm Notification

Alert How to setup alert? –Go to General Setting >> System Configure to select sent event approach. In this example, we will use alert.

Alert How to setup alert? –Enable the send event alert to choose which events you would like to have an alert, such as video lost, disk full…

Alert How to setup alert? –Go to General Setting >> Setup to setup your SMTP server, send to address…

Alert How to setup alert? –You can also have max six snapshots with different resolution attached to the

Alert How to setup alert? –After above steps, click Test Mail Account button to test out your connection

GV-N05 Event Types Alarm Notification

Event Types SMS Server’s Event Alert DVR’s Event Alert VSM’ Event Alert Center V2’ Event Alert GIS’s Event Alert

SMS Server’s Event Alert –Video Lost –I/O Module Lost –I/O Trigger –Camera Motion –Intruder –Missing Object –Unattended Object –POS Loss Prevention –Disk Full –Record Abnormal Detect ( DVR ) –Connection lost –Subscriber Login –Subscriber Logout –Scene Change Event Types

SMS Server’s Event Alert –User Defined –Stop I/O Monitoring –Stop all camera Monitoring –Login Failed –Center Management Service –Access Control –Keep Days log is not enough –LPR Event –Backup Server Event –Disk Error ( CenterV2/VSM ) –Advance Video Analytic Event Event Types

SMS Server Event Alert Video Lost –When the DVR has video lost –When CenterV2 receives DVR’s image as video lost –When VSM receives DVR’s status as video lost I/O Module Lost –I/O device is defective –I/O device is not plug into DVR –When CenterV2 receives DVR’s I/O status as I/O module lost –When VSM receives DVR’s I/O status as I/O module lost I/O Trigger –I/O device is being trigger from DVR –When CenterV2 receives DVR’s I/O trigger message – When VSM receives DVR’s I/O trigger message Event Types

SMS Server Event Alert Camera Motion –When a DVR has a motion occurred –When CenterV2 receives DVR’s motion message –When VSM receives DVR’s motion message Intruder –When a DVR has an intruder alert occurred –When CenterV2 receives DVR’s intruder message –When VSM receives DVR’s intruder message Missing Object –When a DVR has an missing object alert occurred –When CenterV2 receives DVR’s missing object message –When VSM receives DVR’s missing object message Event Types

SMS Server Event Alert Unattended Object –When a DVR has an unattended object alert occurred –When CenterV2 receives DVR’s unattended object message –When VSM receives DVR’s unattended object message POS Lost Prevention –When a DVR has an POS Lost Prevention alert occurred –When CenterV2 receives DVR’s POS Lost Prevention message –When VSM receives DVR’s POS Lost Prevention message Disk Full ( Include storage free space isn’t enough ) –When a DVR has a DISK Full alert occurred –When VSM receives DVR’s DISK Full message Event Types

SMS Server Event Alert Record Abnormal Detect ( DVR ) –When DVR has recode error occurred, such as codec, HDD. Surveillance System abnormality –When CenterV2 receives DVR’s record error message –When VSM receives DVR’s record error message Connection Lost –When CenterV2 and DVR’s connection is broken –When VSM and DVR’s connection is broken Event Types

SMS Server Event Alert Subscriber Login –When DVR successfully login into Center V2 –When DVR successfully login into VSM Subscriber Logout –When DVR successfully logout Center V2 –When DVR successfully logout VSM Scene Change –When a DVR has a scene change alert occurred –When CenterV2 receives DVR’s scene change message –When VSM receives DVR’s scene change message Event Types

SMS Server Event Alert User-Define ( Before or equal v8.2 ) –If VSM/CenterV2’s notification event alert didn’t match SMS server’s notification list, the VSM/CenterV2’s notification event alert will be categorized into User-define. Stop I/O Monitoring ( CenterV2/VSM ) –When CenterV2 receives DVR’s stop monitoring message –When VSM receives DVR’s stop monitoring message Stop all camera monitoring ( CenterV2/VSM ) –When CenterV2 receives DVR’s stop all camera monitoring msg –When VSM receives DVR’s stop all camera monitoring msg Event Types

SMS Server Event Alert Login Fail –When DVR failed to login to Center V2 –When DVR failed to login to VSM Center Management Service ( CenterV2/VSM ) v8.3 or higher –If VSM/CenterV2’s notification event alert didn’t match SMS server’s notification list, the VSM/CenterV2’s notification event alert will be categorized into User-define. Access Control –Any SMS alert message from Access Control will be categorize as Access Control Event Types

SMS Server Event Alert Keep Days log is not enough –When VSM’s keep days log isn’t enough LPR Event –Any SMS alert message from LPR will be categorize as LPR Backup Server Event –When a DVR and backup server’s connection is broken Disk Error ( CenterV2/VSM ) –When CenterV2/VSM can’t write the events into its own HDD Advance Video Analysis Event –Any AVP event occurred in DVR Event Types

DVR’s Event Alert –Video Lost –Record Error –Disk Full –I/O Error –Intruder Event –Missing Object Event –Unattended Object Event –POS Loss Prevention Event –Scene Change Event –Crowd Detection –Advanced Unattended Object –Advanced Scene Change Detection –Advance Missing Object Detection Event Types

DVR’s Event Alert Video Lost –Certain channels’ live images are unable to present in Multicam. It could be an issue on camera itself, camera’s cable, D- type cable or even the capture card. Record Error –Not enough Windows user’s rights to write the video files into HDD –Codec error –Defection HDD Disk Full –Hard drive has reached the recording limit without recycling. I/O Error –No GV-I/O device attached when I/O function is enable in Multicam. Event Types

DVR’s Event Alert Intruder Event –When an object/person touches the boundary between region A and region B –When an object/person is completely in region b from region a or vice versa. Missing Object Event( For Indoor ) –When an object is being taken / stolen from the scene Unattended Object Event ( For Indoor ) –When an suspicious object is presented in an area POS Loss Prevention Event –When the defined text is detected during the transaction –When an abnormal transaction of the specific item occurs Event Types

DVR’s Event Alert Scene Change Event ( For Indoor ) –When a camera is out of focus –When a camera is being blacked out –When a camera’s view is being shifted Crowd Detection –When a crowd of people gathers in a specific area and exceeds the defined threshold Advanced Unattended Object ( For Outdoor ) –When an suspicious object is presented in an area Event Types

DVR’s Event Alert Advanced Scene Change Detection ( For Outdoor ) –When a camera is out of focus –When a camera is being blacked out –When a camera’s view is being shifted Advance Missing Object Detection ( For Outdoor ) –When an object is being taken / stolen from the scene Missing Object Event ( For Outdoor ) –When an object is being taken / stolen from the scene Event Types

VSM’s Event Alert –Video Lost –I/O Module Lost –I/O Trigger ( Normal ) –I/O Trigger ( Emergency) –Connection Lost –Surveillance System Abnormality –Intruder –Missing Object –Unattended Object –Scene Change / Tempering Alarm –POS Loss Prevention –Disk Full –Disk Error –Free Storage space is low Event Types

VSM’s Event Alert –Keep days of vide log is low –Stop all camera monitoring –Stop I/O monitoring –Subscriber Login –Subscriber Logout –Login Fail in Surveillance System –Start Monitoring All Type Events –Stop Monitoring All Type Events –Wait-Time Expired –Unexpected Logout –Camera Motion –Crowd Detection –Advance unattended Object Detection –Advance Scene Change Detection –Advance Missing Object Detection Event Types

VSM’s Event Alert Scene Change / Tempering Alarm –When a camera is out of focus –When a camera is being blacked out –When a camera’s view is being shifted * Tempering Alarm is for GV-IP device only Surveillance System Abnormality –When CenterV2 receives DVR’s record error message –When VSM receives DVR’s record error message Wait time Expired –Certain DVRs didn’t login to VSM in a designated period of time Unexpected Logout –Certain DVRs logout from VSM within a designated period of time Event Types

Center V2’s Event Alert –Video Lost –I/O Module Lost –I/O Trigger ( Normal ) –Connection Lost –Subscriber Login –Subscriber Logout –Camera Motion –Surveillance System Abnormality –Intruder –Missing Object Event Types

Center V2’s Event Alert –Unattended Object –Scene Change / Tampering Alarm –POS Loss Prevention –Disk Full –Stop all cameras monitoring –Stop I/O Monitoring –Start Monitoring All Type Events –Stop Monitoring All Type Events –Wait-Time Expired –Unexpected Logout Event Types

GIS’s Event Alert –GPS Signal Lost –Video Lost –I/O Trigger –Out of Detection Area –Within the Detection Area –Out of Detection Route –Within the Detection Route –Idle Speed –Over Speed –Connection Lost –Mobile Host Login –Mobile Host Logout –Camera Motion( Fixed Host ) –Video Lost ( Fixed Host ) –I/O Trigger ( Fixed Host ) –Connection ( Fixed Host ) Event Types

GV-N06 Advance Section – Demo Alarm Notification

1)How to setup alert 2)How to use I/O to trigger an alert? 3)How to use motion to trigger an alert? Need to have snapshots in attachment when a motion occurred 4)Use “ Idle speed ” from GIS and trigger an alert 5)Use “ Wait time expired” from VSM and trigger an alert 6)Use “ Unexpected Logout” from Center V2 and trigger an alert 7)Use “ Tempering Alarm ” from a GV- IPCam V2 and trigger an alert 8)How to setup SMS Server 9)How to connect SMS Server to a DVR? Advance Section - Demo

Summary Alarm NotificationGV-N07

Summary What is the main purpose / advantages of using alert / notification? In addition, what kind of alert notification does Multicam have? If possible, please list one event type from SMS Server / DVR / VSM / CenterV2 / GIS.

F&Q Alarm Notification