December 6, 2002 M. Roden / D. Dautel FOCUS GROUP 1C Public Safety Report to NRIC VI Council December 6, 2002 Co-Chairs Mike Roden - Cingular Wireless.

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Presentation transcript:

December 6, 2002 M. Roden / D. Dautel FOCUS GROUP 1C Public Safety Report to NRIC VI Council December 6, 2002 Co-Chairs Mike Roden - Cingular Wireless Don Dautel - Motorola

December 6, 2002 M. Roden / D. Dautel NRIC VI-Homeland Security Public Safety-FG1C Charter Ensure that commercial telecom service networks (including wireless, wireline, satellite and cable public telecommunications networks) can meet the special needs of public safety communications including the means to prioritize, as appropriate, public safety usage of commercial services during emergencies. Provide Recommendations to prepare networks for use by public safety during emergencies. Report on needs and survey results due at beginning of December, 2002 Report on proactive methods due at beginning of March, 2003

December 6, 2002 M. Roden / D. Dautel Focus Group 1C Mission Focus Group 1C will conduct an assessment of the commercial communications service needs of the Public Safety community, for both day-to-day operations and in times of crisis. The Focus Group will then perform a gap analysis to determine shortfalls, and will make recommendations to address these issues.

December 6, 2002 M. Roden / D. Dautel Focus Group 1C Objectives Examine topics such as: Public Safety Communications Needs Priority access for commercial communications services oGovernment Emergency Telephone Service (GETS) oWireless Priority Service (WPS or PAS) oTelecommunications Service Priority (TSP) Tactical reliance on commercial communication services Continuity of Day-to-Day services to first responders Continuity of 911 Services - Ability to access 911 Systems

December 6, 2002 M. Roden / D. Dautel Focus Group 1C Public Safety Commercial communication networks to be examined relative to Public Safety needs, including: WirelineWireless Satellite Cable Paging Internet

December 6, 2002 M. Roden / D. Dautel Focus Group 1C Participants Strong representation of industry expertise –inclusive representation across technologies/networks/services PSTN & Internet, wireline & wireless, circuit & packet, satellite, cable –balanced representation across industry roles: service providers, equipment suppliers, Public Safety –diverse representation across perspectives: incumbents, acquisitions/mergers, start-ups –authoritative representation on subject matter Committed representatives from respective organizations –broad network of expertise supporting each representative –time needed to effectively support Focus Group deliverables

December 6, 2002 M. Roden / D. Dautel Focus Group 1C Public Safety Established web based survey Communicated to Public Safety entities at agency conferences and NRIC web page Over 220 responses during survey period Wide cross section of agencies and jurisdictions from veterans in Public Safety

December 6, 2002 M. Roden / D. Dautel FG1C – Survey Results Broad distribution of responsibility and position responses:

December 6, 2002 M. Roden / D. Dautel FG1C – Survey Results Extensive time in Public Safety ranging from small to large agencies

December 6, 2002 M. Roden / D. Dautel FG1C – Survey Results Survey reached down to local agencies across a broad jurisdiction type

December 6, 2002 M. Roden / D. Dautel FG1C – Survey Results

December 6, 2002 M. Roden / D. Dautel FG1C – Survey Results

December 6, 2002 M. Roden / D. Dautel FG1C – Survey Results

December 6, 2002 M. Roden / D. Dautel FG1C – Survey Results

December 6, 2002 M. Roden / D. Dautel FG1C – Needs Assessment Diversity and Reliability of umbilical links –Subscription to TSP awareness –Private Circuit reliability –Funding needed for Diversity Trouble Isolation and Trouble resolution –Public Safety organization have trouble identifying the source of maintenance problems in a multi-vendor environment –Experience “finger pointing” among vendors

December 6, 2002 M. Roden / D. Dautel FG1C – Needs Assessment Capacity/Coverage during peak emergencies –For end users calling/accessing the PSAP –For First Responders using commercial networks Encryption / Secure communications Wireless emergency conference bridge High speed wireless data service Training on operation / access to EAS and Amber Alert notification systems

December 6, 2002 M. Roden / D. Dautel FG1C – Needs Assessment Service Provider participation with Public Safety entities as part of their emergency planning process Service Provider participation with Public Safety entities in exercising their emergency crisis management plans Interference to Public Safety radio systems Accessibility to Service Provider support in crisis situations

December 6, 2002 M. Roden / D. Dautel FG1C – Schedule Completed web based survey for Public Safety entities Completed Needs Assessment and Gaps Analysis October 22 Conducted follow up discussions with Public Safety entities to validate Gaps December Report to Council Dec 6, 2002 Consolidate BP/Recommendations for review Final Report to Council March 14, 2003