Report on the Effects of the Spring 2007 Changes and Reasoning for the Fall 2007 Changes July 2007 The Purchase Loop Report

Table of Contents Slide 3: Goals Slide 4:Overall Data Slide 5: Cost Justification Chart Part One: Effects of Spring 2007 Changes Slides 6 though 37 Part Two: Reasons for Fall 2007 Changes Slides 38 through 55

Goals of the Service Enable students to get to class on time Enable students to obtain and maintain off-campus employment Enable students to shop for necessities (groceries, etc.) Enable students to capitalize on the many off-campus opportunities in White Plains, Port Chester, and New York City.

Overall Ridership Data There were nearly 60,000 riders on the bus during the Academic Year White Plains remains the more popular loop Port Chester loop has proven necessary for some students, faculty, and staff The changes made to address the Fall 2006 schedule shortcomings were largely successful, but further cuts to Port Chester would increase efficiency

BusCabMinimumPassengers Cost of operating coach bus for one hour Approximate cost of cab to Purchase Number of separate cabs for one hour of bus Minimum Number of Riders needed per hour to justify service $54 The amount each student pays for the bus a semester

Effects of Schedule Changes Fall 2006 versus Spring 2007

Weekend Service

WP Weekend –71% of total loops (+8) –80% of on-campus pick ups (+3) –94% of off-campus pick ups (+4) –22 Empty Legs (-57.7) –5.53% Empty WP Legs (-9.77) PC Weekend –29% of total loops (-8) –20% of on-campus pick ups (-3) –6% of off-campus pick- ups (-4) –11 Empty Legs (-80.7) –6.63% Empty PC Legs (-21.59) White Plains vs. Port Chester (Spring 2007 Weekend) [ Comparison up to April 2007 (vs. November 2006) ]

Weekend Fall ‘06 vs. Spring ‘07

Weekend Late Night vs. Early Morning Fall 2006 –Start time: 11 AM (Sat. and Sun.) –End time: 3:17 AM (Sat. and Sun.) –12:30 AM to 2:30 AM Average Sum = 37.7 Spring 2007 –Start time: 9 AM (Sat. and Sun.) –End Time: 2:12 (Sat.) 12:19 (Sun.) –9:00 AM to 1:001 AM Average Sum = (+84.5) [in comparison to above]

Weekend Port Chester Fall ‘06 vs. Spring ‘07 Fall 2006 –Runs per Day: Sat./Sun. = 6 –Sat. Rider Average Sum = 93.4 –Sun. Rider Average Sum = 30.9 Spring 2007 –Runs per Day: Sat./Sun. = 5 (-1) –Sat. Rider Average Sum = (+35.4) –Sun. Rider Average Sum = 20.2 (-10.7)

Weekend White Plains Fall ‘06 vs. Spring ‘07 Fall 2006 –Runs per Day: Sat./Sun. = 10 –Sat. Rider Average Sum = –Sun. Rider Average Sum = Spring 2007 –Runs per Day: Sat. = 15 (+5) Sun. = 12 (+2) –Sat. Rider Average Sum = (+95.7) –Sun. Rider Average Sum = (+18.5)

Weekend Coverage to White Plains Fall 2006 vs. Spring 2007 From 9 AM until Midnight: –Fall 2006 had service 6 hours out of 15 hours –Spring 2007 had service 10 out of 15 hours

Weekday Service

WP Weekday –73% of total loops (+18) –95 of on-campus pick ups (+14) –92% of off-campus pick ups (+6) –10.59% Empty WP Legs (+4.23) –16.75% Loops with x < 5 –2.55% 20+ WP Legs (-6.44) –19.74% Loops with x > 20 PC Weekday –27% of total loops (-18) –5% of on-campus pick ups (-14) –8% of off-campus pick ups (-6) –39.06% Empty PC Legs (+4.4) –71.06% Loops with x < 5 –0.51% Loops with x > 20 [ Comparison up to May 2007 (vs. December 2006) ] White Plains vs. Port Chester (Spring 2007 Weekend)

Weekday Fall ‘06 vs. Spring ‘07

Weekday Bus Two Noon to 2 vs. 8 to 10 Fall 2006 Bus Two –Start time: Noon –End time: 8 PM –Noon to 2 PM 20+ = 1.72% –8 PM to 10 PM 20+ = 29.82% Spring 2007 Bus Two –Start time: 2 PM –End Time: 10 PM –Noon to 2 PM 20+ = 11.43% –8 PM to 10 PM 20+ = 0.46% Overall 20+ down %

Without Bus Two Comparison

Weekday Port Chester Fall ‘06 vs. Spring ‘07 Fall 2006 –Runs per Day: M-F = 13 – Rider Daily Average Sum: M-F = 56.4 Friday Only = 57.4 Spring 2007 –Runs per Day: M-F = 11 –Rider Daily Average Sum: M-F = 38.4 (-18) Friday Only = 46.6 (-10.8)

Weekday White Plains Fall ‘06 vs. Spring ‘07 Fall 2006 –Runs per Day: M-F = 16 – Rider Daily Average Sum: M-F = Friday Only = Spring 2007 –Runs per Day: M-Th = 25 –Runs per Day: F 26 –Rider Daily Average Sum: M-F = (+93.4) Friday Only = (+80.2)

Weekday Coverage to White Plains Fall 2006 vs. Spring 2007 From 7:30 AM until Midnight: –Fall 2006 had service 12 hours out of 17 hours –Spring 2007 had service 16 out of 17 hours

Survey Results

Survey Results Concerning Riders Being Turned Away Fall 2006 vs. Spring % Improvement

Survey Results Concerning Riders Being Turned Away Fall 2006 vs. Spring 2007

Reasons for Schedule Changes for Fall 2007 (as of July 2007)

Port Chester Analysis Port Chester continues to be under-utilized on weekdays Port Chester has strong Saturday ridership with the exception of the 4:35 PM run Port Chester Sunday service is not justified

Port Chester vs. White Plains Port Chester never averages enough riders during the week to justify the service as demonstrated in slide 5 Yet, there are riders who reside in Port Chester and rely on the bus White Plains has significant ridership Yet, when two White Plains runs are too close to one another the ridership on one is extremely low

White Plains Analysis White Plains weekday late night service continues to remain low with the exception of Friday nights There is low usage on the White Plains runs on Sundays after 10 PM

Survey Results on Timeliness The leading complaint is now that the bus is not on schedule This is due to the schedule being too tight The solution is: –longer times between stops –Longer times at Metro North and/or on Campus to allow the bus time to traffic inconsistencies –This will result in less runs per day

Spring 2007

Fall 2007 No Weekday Stops at City Center or Westchester No Stops at Campus Residences until After 6:30 PM Class Begins

Weekday - Spring 2007

Weekday - Fall 2007 Rye Ridge Eliminated Less Runs

Bus Two – Spring 2007

Bus Two – Fall 2007 Bus Two Starts Later Monday through Thursday Bus Two Ends Earlier All Week

Spring 2007

Buses are hourly. All buses are locals. Saturday Service Ends at 3 AM

Weekend - Spring 2007

Weekend – Fall 2007 There is NO SUNDAY SERVICE to Port Chester

Changes Broken Down Before Changes –36 M-Th Total Runs – 37 Fri Total Runs –11 to PC (M-F) {30%} –25 to WP (M-Th) {70%} – 20 Sat. Total Runs – 17 Sun. Total Runs –35 min. PC Exp. –46 min. PC Local –35 – 41 min. WP Exp. –49 min. WP Local After Changes –27 M-Th Total Runs (-9) –31 Fri Total Runs (-6) –7 to PC (M-F) {25.9%} (-4.1%) –20 to WP (M-Th) {74.1%} (+4.1%) –17 Sat. Total Runs (-3) –14 Sun. Total Runs (-3) – 36 min. PC Exp. – 45 min. PC Local – 35 – 41 min. WP Exp. – 60 min. WP Local

Big Changes Eliminated Rye Ridge Plaza stop Additional Time Between Stops Longer Stops at Metro North No Weekday service to City Center (USE GALLERIA) No stops at Campus Residences until after evening classes begin No WP Buses Within 15 Minutes of One Another Less Port Chester stops Less Port Chester runs NO SERVICE TO PORT CHESTER ON SUNDAYS Bus Two Starts Later Monday through Thursday Bus Two Ends Earlier All Week Weekend Buses Are Hourly All Weekend Buses Are Locals Saturday Service Ends at 3 AM (Sunday Service Ends at Midnight)

Frequency to White Plains M-Th Fall 2007 (leaving campus) [leaving Metro North] –7-8 AM (1) [0] –8-9 AM(1)[1] –9-10 AM(1)[0] –10-11 AM(0)[1] –11-Noon(1)[1] –Noon-1 PM(1)[1] –1-2 PM(1)[1] –2-3 PM(1)[1] –3-4 PM(3)[1] –4-5 PM(1)[2] –5-6 PM(1)[1] –6-7 PM(3)[2] –7-8 PM(2)[2] –8-9 PM(1)[2] –9-10 PM(1)[1] –10-11 PM(1)[1] Spring 2007 (leaving campus) [leaving Metro North] –7-8 AM (1) [0] –8-9 AM(1)[2] –9-10 AM(1)[1] –10-11 AM(1)[1] –11-Noon(1)[1] –Noon-1 PM(1)[0] –1-2 PM(0)[0] –2-3 PM(2)[1] –3-4 PM(2)[3] –4-5 PM(3)[2] –5-6 PM(1)[2] –6-7 PM(3)[2] –7-8 PM(2)[1] –8-9 PM(1)[2] –9-10 PM(2)[2] –10-11 PM(1)[2]