HealthSupport Service Centres Graham Jenkins

HealthSupport Service Centres HSSC Parramatta (Formerly Penrith) –Transition of the established SWAHS Business House HSSC Newcastle (Greenfield establishment) –Firstly HNEAHS followed closely by NCAHS

HealthSupport Service Centre Parramatta

Transition Timetable Already transitioned –Finance –Procurement & Logistics –Payroll Co Management –Procurement & Logistics Yet to Transition Payroll SSWAHS, Justice Health Sydney West Business House –SWAHS, CHW, GWAHS, GSAHS, HealthSupport, HealthTechnology, IMET –SWAHS –SWAHS, GWAHS, CHW, GSAHS, GWAHS, CHW GSAHS (December ’07), Justice Health) Finance, Procurement & Logistics, Payroll

HealthSupport Service Centre Newcastle

Transition Timetable Establishment HSSC Newcastle –Finance –Procurement & Logistics –Payroll Next to transition Followed by HNEAHS 1 December September 2007 NCAHS – 5 October 2007 NSCCAHS SESIAHS

Generic Model Customer Health Services HealthSupport Authorise transactionsProcess transactions NSW Health Overall Policy and Strategic Direction Service Partnership Agreement

End State Business Model

End State Business Model To commence 1 July 2008 Business Factors –Interim build Oracle FMIS – single instance, SCOA,HIMF –Go live for HSSC Parramatta then HSSC Newcastle –HealthSupport will administer the FMIS Procurement Services –Health Item Master File (and associated standards) –Requisitioning - delegation with Customer Health Service –Purchase Order Processing - HealthSupport Purchase Orders –Goods Receiving – at delivery destination Logistics Warehousing – transitioned to HealthSupport

End State Business Model Financial Services –Accounts Receivable - Sundry Debtors –Receipting by Customer Health Service –Accounts Payable – process HSSC invoices & others –VMO Processing –Cash Management – Respective organisations’ responsibility –Fixed Assets –General Ledger –General Ledger Maintenance –FMIS Interfacing

End State Business Model Financial Services (continued) –Period End Reporting –Budget Allocation –Balance Sheet Reconciliations –Taxation Payroll –Rostering –Payroll Processing

Transitional Business Model

Transitional Business Model Differences to End State Business Model In place from 2 October ‘07 to 30 June ’08 Procurement –Item Master File – No Change –Requisitioning – No Change –Purchase Order Processing –Purchase Orders Raised in the Customer’s Name not in the Name of HealthSupport –Goods Receiving – No Change

Transitional Business Model Logistics –Warehousing – No Change Financial Services –Accounts Receivable – Sundry Debtors – No Change –Accounts Payable –Invoices processed will be in the Customer’s Name –Prepayment runs to the Customer for Approval –Customer Authorises Payment to Creditors (Suppliers)

Transitional Business Model Financial Services – continued –VMO Processing – No Change –Cash Management –Payment to Suppliers is directly from the Customer’s Bank Account –Fixed Assets – No Change –General Ledger – No Change –General Ledger Maintenance – No Change –FMIS Interfacing – No Change

Transitional Business Model Financial Services – continued –Period End Reporting – No Change –Budget Allocation – No Change –Balance Sheet Reconciliations – No Change –Taxation –Customers will be responsible for compiling BAS Payroll –Rostering – No Change –Payroll Processing – No Change

Procurement & Logistics Implementation

Health Item Master File (HIMF) Implementation HIMF Installed on interim State Based Build FMIS HSSC Parramatta and HSSC Newcastle items mapped Health Services required to use after transition. Mapping from existing Health Service catalogues to the State- wide HIMF will need to occur Health Service Items mapped to the HIMF will be loaded into the Health Service Oracle FMIS Inventory Organisations

Health Item Master File Implementation Customer Health Service will ensure that all Warehouses are re-labelled Ward/unit imprest areas re-labelling: –Required –Health Service responsibility –Gradual change Non Oracle FMIS systems items remain responsibility of Customer Health Service.

Principles for Inventory Transfer to HealthSupport HealthSupport will be taking on responsibility for warehouses and stock (in the end state model) HealthSupport Service Centres (HSSCs Newcastle and Parramatta) will be managing inventory Inventory value as agreed by the Customer Health Service and HealthSupport based on book value, excluding; –Obsolescent stock - items which have not been transacted for a period of six months or more –Out of date or expired items

Principles for Inventory Transfer to HealthSupport HealthSupport discontinuing over time: Printed forms / Stationery Food items Maintenance items and spare parts Arrangements to be agreed prior to any changes HealthSupport assumes Health Services are conducting regular cycle counts - HealthSupport may undertake some stock counts prior to take on Warehouse rationalisation in some areas

Shared Human Resources & Payroll

End State Shared HR Services Business Models

End State Business Model General Principles Business Factors Transitional HRIS End State HRIS

ES80 servers Newcastle CURRENT STATE INTERIM STATEEND STATE DYNIX Sequel Server WSAHS YET TO TRANSITION SSWAHS JUSTICE HEALTH GSAHS AMBULANCE (TBD) HSSC Newcastle HSSC Parramatta Human Resource Information System – Database consolidation YET TO TRANSITION NCAHS NSCCAHS SESIAHS HSSC Newcastle HNEAHS NCAHS NSCCAHS SESIAHS VMS ES45 Server HNEAHS SSWAHS Hosting Phase 1 - Managed by SSWAHS Phase 2 – Managed by HealthSupport HSSC Parramatta AND HSSC Newcastle TO MIGRATE TO SBB ROSTER APPLICATION To be determined ROSTER APPLICATIONS ROMULUS PROACT KRONOS ROSTER ON HSSC Parramatta SWAHS CHW TRESILLIAN AMBULANCE (TBD) HEALTHTECHNOLOGY HEALTHSUPPORT IMET JUSTICE HEALTH GSAHS Oracle HRIS WAHS incl. CHW TRESILLIAN HEALTHTECHNOLOGY HEALTHSUPPORT IMET GWAHS VMS ES45 Server ROSTER APPLICATIONS ROMULUS PROACT KRONOS ONE STAFF ROSTER APPLICATIONS ROMULUS PROACT KRONOS ROSTER ON Nov 2009Sept 2007May 2009 Dec 2008 Aug 2007 TIMELINE First Implementation Third Implementation Second Implementation

End State Business Model

Corporate Systems - Indicative Schedule

End State Business Model Shared HR Services Scope Recruitment Employee Services (Salary Packaging Optional) Payroll Services HRIS System Administration

End State Business Model Recruitment Services –Recruitment Planning –Job Evaluation –Recruitment Approvals –Advertising –Job Application Management –Selection Management –Appointments

End State Business Model Employee Services (Salary Packaging Optional)

End State Business Model Payroll Services –Payroll Processing and Reporting –Separations –Superannuation

HealthSupport Service Centres QUESTIONS