Health Information Project Sheila Scott, Western Isles Health Board Western Isles NHS Board

PFPI Agenda (Patient Focus Public Involvement)  Involvement  Building capacity  Responsiveness  Patient Information

Concept  Provision of accurate and appropriate information to vulnerable groups.  Aimed at local and national priorities.  Accessible throughout the island group  Easily updated  Supported by volunteers

Initial Themes  To provide up-to-date health information on medical conditions.  To provide information on relevant local services.

National Information Covering:- Surgical operations Medical Conditions Support Groups Ethnic health National Web links Health News Public Feedback Facilities Covering:- Comments Complaints Surveys Check personal data Applications Local Information Covering:- NHS Western Isles GP Surgeries/Services Comhairle nan Eilean Siar local groups/services local patient leaflets Local news and alerts The 3 Service Components Supplied by Intouch Service relayed to patients and public via… Supplied by the BoardSupplied jointly GP surgeries/ Hospitals SHAW workplaces Libraries and Schools Youth Clubs/ Community Halls NHS and Local Authority intranet Voluntary/ Community groups Job Centres/ Employment Centres Airport

Future Developments  To continue supporting the development of relevant local services websites for addition to the HI Project.  To continue to link national clinical priorities websites to the HI Project.  To continue the development of the role of the volunteers.  To consult with colleagues on information gaps to be added to HI Project.

Health Information Project Western Isles NHS Board