LIMITLESS POWER OF INFORMATION INTELIGENCIA DE NEGOCIOS Marzo 2015.

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Presentation transcript:

LIMITLESS POWER OF INFORMATION INTELIGENCIA DE NEGOCIOS Marzo 2015

BALANCED SCORECARD The balanced scorecard is a strategic planning and management system that is used extensively in business and industry, government, and nonprofit organizations worldwide to align business activities to the vision and strategy of the organization, improve internal and external communications, and monitor organization performance against strategic goals. Balanced Scorecard Institute

BALANCED SCORECARD

"The balanced scorecard retains traditional financial measures. But financial measures tell the story of past events, an adequate story for industrial age companies for which investments in long-term capabilities and customer relationships were not critical for success. These financial measures are inadequate, however, for guiding and evaluating the journey that information age companies must make to create future value through investment in customers, suppliers, employees, processes, technology, and innovation."

BALANCED SCORECARD

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