A “taste” of leadership Programme Developing an effective team Don Garford

Developing an effective team Programme What is a team? The stages to becoming an effective team? Achieving and maintaining the performing team

What is a team? For each of the groups of people say if you think they are a team, and if so what makes them a team

What is a team….a definition? …..a group in which the individuals have a common aim and in which the jobs and skills of each member fit in with those of the others….. Bernard Babbington-Smith

What is a team … a better definition? A small number of people with complimentary skills who are committed to a common purpose, performance goals, and common approach for which they hold themselves mutually accountable. Katzenbach and Smith Self assessment of your team? Turn to the person next to you and say how well you think your own team measures up against each aspect of this proposition? Totally – Largely – Partly- A little - Not at all

The stages to becoming an effective team (Tuckman, Development sequences in small groups) Forming Storming Norming Performing

Achieving and maintaining the performing team The balancing act! (John Adair, Action Centred Leadership) Task Team Individual

Achieving and maintaining the performing team Getting the team values right Achievement Adventure Affection Competitiveness Co-operation Freedom Friendship Inner Harmony Integrity Involvement Loyalty Pleasure Power Recognition Self-esteem Wealth

Achieving and maintaining the performing team Getting flow of communication right!

Achieving and maintaining the performing team Getting the content of communication right (Adapted from Bales) Socio emotional Positive acts Shows solidarity Shows tension release Shows agreement Negative acts Shows disagreement Shows tension Shows antagonism Task relevant acts Questioning Asks for information Asks for opinion Asks for suggestions Providing Gives suggestions Gives opinion Gives information

Achieving and maintaining the performing team Getting decision making right Boss decides Some decide True consensus Commitment

Achieving and maintaining the performing team Understanding team “roles” Technical Role Team Role

Team “roles” – the benefits? Knowledge of self Knowledge of each other Understanding of how to interact with each other Understanding of team “balance”

Belbin scoring ShCoPlRIMEImpTWCF Name Discussion point Look at the team results. What does the profile tell you about your team and what you might do to develop it? Enter your name and your scores in the respective column

Achieving and maintaining the performing team Using work to learn - Significant Event Analysis To learn from and improve What/why/how Informal – improve ability of team to openly discuss and handle difference Leader has focus on creating appropriate “climate” Formal – develop skills to analyse and solve problems

Achieving and maintaining the performing team The leaders “duty” to role model The conscious or unconscious behaviours of a person that can influence the behaviours, styles and attributes of another person Real role modelling? Whose behaviour do you admire? What do you admire about their behaviour? Why do you admire it?

Role modelling Social learning theory People observe the behaviour of others in given situations, and note the outcomes of those behaviours Consequently, they use this knowledge to shape their own behaviour in similar contexts with expectations of similar outcomes Albert Bandura

Social learning theory

Developing an effective team What is a team? The stages to becoming an effective team? Achieving and maintaining the performing team Final reflections Reflect upon what we have covered in this workshop and draw one conclusion for you as a “developer” of your team