E-xcellence Project Psychology ( Bachelor ) Outputs of MESI self-assessment on the section «Course Delivery» Institute of Law

Information on Institute of Law List of educational programs and number of students  Jurisprudence  Psychology  Linguistics  Psycho-pedagogical education - 20 The total number of educational programs delivered by the institute - 9 Samples of achievements of educational institution graduates  2 nd team place in the Universiade for Area Studies at Lomonosov Moscow State University in  Graduate of 2011 (Linguistics) was admitted to the Masters in Germany.  Letters of thanks for active participation in the work of law students:  Thanks to Rector of MESI from P. Krasheninnikov, Chairman of the Committee on Civil, Criminal, Arbitration, and Procedural Legislation of the State Duma  Letter of thanks to Rector of MESI for active support and substantial assistance in organizing and conducting presidential elections of the Russian Federation from the Chairman of Central Election Commission V. Churov

Information on Psychology Program (Bachelor) Title of the educational program Psychology, Bachelor ( Psychology, Bachelor ( ) An appropriate enlarged group of specialties Humanities Learning objectives Educating students in the direction of psychology, profile "Organizational Psychology" in full-time and correspondence courses Target audience People over 16 years old Start year of training under the program 2010 The number of credits 240 Forms of training Full-time, distance The share of e-learning in blended learning for each of the forms of training In full-time - 35%, In distance - 77% Contingent of students for each of the forms of training Full-time – 27, Distance - 20 The reason for the selection of this educational program for self- assessment Organizational Psychology at the present stage of development of our society is one of the most topical and rapidly developing areas in psychology. It is based on the fundamental knowledge gained in the field of general psychology, industrial psychology, social psychology. The scope of knowledge of organizational psychology applies to the study of processes and patterns occurring in the modern organizational structures.

Course Delivery : Psychology (Self-assessment outputs) Currently the average mark on this indicator is largely adequate to the benchmark criteria MESI has a developed infrastructure for e-learning technical support. System of Distance Learning “Campus” is developed by Russian experts and compliant with students’ requirements. Developers conduct an annual survey on satisfaction with the system before upgrading the system. However, annual report of customer requirements provided by developers do not satisfy the Institute requirements. System of Distance Learning provides an opportunity for file and forum message exchange. Opportunity to submit assignments with analysis of questions complexity is provided. Access to System of Distance Learning is conducted through authorization system “no anonymous users”. E-courses on the base of SCORM standards are placed in electronic library and available via Internet. However, there is no opportunity to identify person who performed the task. It is possible only through website authorization. Institutional materials and information accessible through the VLE are regularly monitored, reviewed and updated on a regular basis according to regulations.

Course Delivery (General outputs of MESI self-assessment ) The technical infrastructure maintaining the e-learning system fits for purpose and supports both academic and administrative functions. It is based on a survey of stakeholder requirements Strengths  Technical infrastructure supporting e-learning system is well developed and meets set goals and objectives  Technical Support Services are available to all users. Opportunity to get feedback from “Campus” customers is provided (telephone, mail, social networks).  Users are informed about technical support available to them. Student gets acquainted with the rules for the use of “Campus” in the first year of training through a course of “Student in e-Learning Environment”  Developers conduct an annual survey on satisfaction with the system before upgrading the system Weaknesses  Technical glitches in the work of telecommunication system  No internet access in some classrooms and buildings of the university  System for assessment of user satisfaction level with technical support system is developed insufficiently to predict system of education within e-learning Measures for Improvement  Carry out regular monitoring of system by developers and technical support services, maintain permanent contact with users for prompt troubleshooting  Provide access to the Internet in all classrooms and buildings of the University  Conduct regular assessment of user satisfaction level with technical support system in order to predict development of education system in e-learning environment

The reliability and security of the delivery system have been rigorously tested beforehand and appropriate measures are in place for system recovery in the event of failure or breakdown Strengths  Reliability and safety of delivery system is ensured by annual (before upgrading) assessment of level of user satisfaction with system operation  Prompt recovery of working capacity in case of technical failures  Availability of access rights distribution Weaknesses  Technical glitches in the work of telecommunication system Measures for Improvement  Conduct regular further development of staff dealing with technical support of system operation Course Delivery (General outputs of MESI self-assessment )

Appropriate provision is made for system maintenance, monitoring and review of performance Strengths  Resource provision is sufficient to carry out monitoring, support, and control over effectiveness of delivery systems: - Developed technical and organizational infrastructure; - Qualification of technical staff meet qualification requirements; - “Information and Technical Support and Service” section is highlighted in the process model of university; processes are regulated; - Annually funding recourses on support and development of established technical and organizational infrastructure are allocated in the budget  Monitoring, support, and control over delivery system working capacity are implemented through annual (before upgrading) assessment of level of user satisfaction with system operation Weaknesses  Assessment of level of user satisfaction with working capacity of the system is not developed enough and does not cover all target audiences Measures for Improvement  Organize regular assessment of level of user satisfaction (faculty, students) with support system in order to predict development of education in e-learning environment Course Delivery (General outputs of MESI self-assessment )

The VLE is appropriate for the pedagogical models adopted and for the requirements of all users. It is partially integrated with the institution's registration and administrative system Strengths  “Campus” e-learning environment corresponds to pedagogical models applied (guarantee is the fact that development of content is based on approved teaching materials)  Teachers are provided with introductory information on the use of Campus. Introducing new systems or equipment is supported by appropriate training for all staff  System “e-Dean” is developed. Weaknesses  Not identified Measures for Improvement  Create project teams for developing and maintaining e-learning courses with faculty involvement  Set an opportunity of training for teachers working in e-learning environment during a year Course Delivery (General outputs of MESI self-assessment )

The information and services are provided to all users in a logical, consistent and reliable way Strengths  Applied delivery methods and tools ensure consistency and security of information and services  System ensures high level of personal data protection  Developers conduct an annual survey of satisfaction with the system before system upgrading Weaknesses  Not identified Measures for Improvement  Conduct regular assessment of level of user satisfaction (faculty, students) with delivery system in accordance with set criteria (consistency, continuity, and security of delivery methods) Course Delivery (General outputs of MESI self-assessment )

MESI ensures that the systems for communication and provision of information are secure, reliable and, where appropriate, private Strengths  Reliability, security, and privacy of system are ensured through: - Distributed access rights - Users Identification System  System ensures high level of personal data protection Weaknesses  Identification of system users for educational purposes is not sufficient (cases of login/password transmission to others in order to pass tests of current certification were identified) Measures for Improvement  Consider strengthening of measures / ways for users identification Course Delivery (General outputs of MESI self-assessment )

Institutional materials and information accessible through the VLE are regularly monitored, reviewed and updated. The responsibility for this are clearly defined and those responsible provided with appropriate and secure access to the system to enable revision and updating to occur Strengths  Disciplines, including expected results from training, are regularly reviewed by expert assessment of their annual updating  Courses updating is aimed at continuous improvement of learning content.  Courses updating is conducted in collaboration with employers (eg, teachers of basic chairs, members of professional committees)  Availability of institutional mechanisms for updating of teaching materials and related e-courses  Opportunity to upload relevant training materials in addition to e-course Weaknesses  Process for e-courses development is not specified Measures for Improvement  Enhance interaction with professionals and employers' associations at the stage of curriculum design in order to identify their needs and requirements to the level of professional skills development  Develop regulations for design and updating of intellectual resources used in e-learning Course Delivery (General outputs of MESI self-assessment )