One Stop Shop Student Services Model Mt. San Antonio College Deanna Smedley, Counselor Angel Lujan, Counselor

Defining the “One Stop Shop Student Services Model (OSS)” Centralized location, where students can gain access toward college services in one building vs. scattered offices throughout campus in order to enhance accessibility of services. Discuss measurements of bldg. 2 story, x# of services housed there, set-up of services like a mall

Mt. Sac’s OSS Components First Floor Assessment Admissions High School Outreach DSPS EOPS, CalWORKS, CARE Office of Vice President of Student Services Second Floor Counseling Center Financial Aid Bridge Career Placement Services Career Transfer Center

Health Services Center Not Included in OSS Health Services Center Office of Student Life Brief statement that Student life is next door and health services was moved due to office space and was placed in nursing bldg….

Advantages Student can potentially complete matriculation process with more efficiency Counselor can walk student to appropriate service if necessary Limits first time student intimidation factor Consequently may assist in reducing number of students that are lost through matriculation process Allows for efficient consultation/communication with other service staff

What is Connect 4? Matriculation process: students complete four components- Apply, Test, Orientation, Registration Target population: Recent high school graduate, feeder high school Includes referrals made by Upward Bound, Bridge Program, Counseling/Advising, other student services, or high school

Student Services Center

First Floor View

Second Floor View

Counseling Center

Admissions & Records

Financial Aid

EOPS

Bridge Programs

Bookstore

THANK YOU!