A training session presentation
Forethought Sending men into war without training is like abandoning them. - Confucius The best way to improve performance of an organization is to train its people.
Driving Forces in organizations Increasing Domain Complexity Accelerating Market Volatility Intensified Speed of Responsiveness Diminishing Individual Experiences
Performance is the CORE People TechnologyStructure Performance
Shared Responsibility
Shared Vision A Chief Finance Officer (CFO) asks CEO: “What happens if we invest in our people and then they leave us?” CEO: What happens if we don’t, and they stay?”
Strategic HRM Model (Beer et.al. 1984)
Strategic Role of HRM : Dave Ulrich (1996) Strategic partner Change agent Administrative expert Change agent Employee champion
Role of a Manager As a manager, an individual will have three major role domains: Interpersonal Informational Decisional - Henry Mintzberg
Role of HR Manager Service provider providing info to individual, groups, departments and top management Executive carry out recruitment, compensation etc. Facilitator coordinate and provide resources to the employees
Role of a HR Manager Consultant motivation, training, grievance handling Auditor ensure all the members of organization perform their roles ……………
SIX E’s of empowermentempowerment Expertise Experience Excitement Energy Empathy Ethical
Manage yourself Excellence with integrity is what is expected of you Expertise in whatever you do Emotional intelligence for driving performance and people Network and relationship is your asset Take responsibility of your career…sell what you are doing (positioning yourself)
Manage others Tell what you exactly want Know exactly what they want Respect their views and ideas Put your ideas and its benefits clearly, early and honestly Always judge people by their strength and capitalize it Constructively engage people, encourage to implement and get involved
18 “Maybe pushing on that wall to the right will give some space.” System thinking is important
19 “Oops!”
Learning Reflection/Feedback