Call Data Analysis And More

Company Highlights Developing telecommunication software since 1991 More than 55 qualified people spread across 7 locations in India More than 3000 clients in India comprising of Multinationals, Five-star hotels and large business corporate International Presence – Users in –East Africa (Kenya and Uganda) –Middle East (UAE and Qatar )

Company Highlights Recognized for delivering reliable, technically competent and user-friendly solutions Area of specialization demands accuracy and reliability which is achieved using proprietary tools (own scripting languages and libraries) Quick turnarounds for development / customization Proven track-record with timely deliverables Tie-ups with leading PBXs like –SIEMENS- Siemens Ltd. (Business Comm. Division) –AVAYA - Avaya Global Connect Ltd. –NEC - Enkay Telecommunications Pvt. Ltd. –NORTEL - Global TeleSystems Ltd. / 3D Networks

Verticals Hotels / Motels / Hospitality Call Centers / Service Providers Legal Office Environments

Products for Office PSwitchView- Telephone Call Analysis Software (SMDR / IP / Auto update) PProducts - Unattended Fully Automatic Call Analysis Software (PScheduler / PMailer / PBudgeter) PCoreView - Centralized Call Analysis Software

PSwitchView 5.10 Base Product

PSwitchView 5.10 All features of PSwitchView 1.20, and Identifies official and personal calls Top 50 Reports –Expensive calls –Long duration calls –Users / destinations / cities / accounts / departments / trunks in terms of cost, or duration, or number of calls –Expensive Destinations (personal / official) Call billing for consultants, financial institutes, or service organizations where calls are made on behalf of their clients

PSwitchView 5.10 Project-wise call costs Smooth integration with third party software. –Online Processed data provided to third party software in HTML / EXCEL / TXT Use parameters to Customize reports Maintenance of Local Directory for official numbers –Helps in distinguishing personal / official calls –Segregated by color coding in reports

Informer A bridge between PSwitchView and the person accountable (eg: supervisor, administrator) for ensuring 24x7 healthy performance of PSwitchView Informer s the health status of PSwitchView from time-to-time to the supervisor s all warnings instantly Factors that affect health of PSwitchView –Data Acquisition –Configuration –Other Warnings

PBX PreProcess AccuProcess Reports Product Suite Informer Unhealthy System Supervisor

The PProducts Suite Based on PSwitchView 5.10

PScheduler 2.0 (PSwitchView 5.10) Works in conjunction with PSwitchView 5.10 Multiple jobs can be scheduled for execution in future Routine operations of PSwitchView can be scheduled –Generation of fixed reports at regular intervals, –Backups of software Runs separately and independently but depends on PSwitchView processed records for generating reports.

PScheduler 2.0 (PSwitchView 5.10)

PBX PreProcess AccuProcess Reports Product Suite PScheduler

PMailer 2.20 (PSwitchView 5.10) Bridge between PSwitchView and users of telephone system Provides required information from PSwitchView (reports) over intranet or Internet Plays an important role in preparing required reports and distributing them to individuals using existing backbone

PMailer 2.20 (PSwitchView 5.10)

PBX PreProcess AccuProcess Reports Product Suite PMailer INTERNET / INTRANET PScheduler

PBudgeter 2.30 (PSwitchView 5.10) Implements budget based cost control for every individuals, departments, and companies Works as add-on to PSwitchView, PScheduler, and PMailer Can be defined separately for users of EPABX, telephone lines terminated on the EPABX, or the departments having access to EPABX Different cost budgets for local, STD, ISD, and Mobile calls, and total of all four types of calls can be set for every such entity

PBudgeter 2.30 (PSwitchView 5.10)

INTERNET / INTRANET PBX PreProcess AccuProcess Reports Product Suite PMailer PBudgeter PbxAdmin PScheduler

Recap on PProducts

PBX PreProcess AccuProcess Reports Product Suite

PBX PreProcess AccuProcess Reports Product Suite Informer Unhealthy System Supervisor

PBX PreProcess AccuProcess Reports Product Suite PScheduler

PBX PreProcess AccuProcess Reports Product Suite PMailer INTERNET / INTRANET PScheduler

INTERNET / INTRANET PBX PreProcess AccuProcess Reports Product Suite PMailer PBudgeter PbxAdmin PScheduler

Telesoft Presence 108, Supermarket, Monghibai Road, Vile-Parle (East), Mumbai Phone: , /02 Fax: , L V Business Chamber V Complex,# 2/2, 2nd Main Road, Vinayak Circle Palace, Gutahalli, Bangalore Phone: Reliance /88, Sixth Cross Street,Trustpuram, Kodambakkam, Chennai – Phone: 044= Reliance / House No /3, Hari Bowli, Hyderabad – Phone: / Block L/J, Flat No. 6, Abantika Housing Estate, Kolkata – Phone: Reliance – , Corner Market, Millinium Business Centre, Malviya Nagar, New Delhi - 17 Phone: /57 Reliance / Rolling Hills, A-703, Phase – II, Baner Road, Opp. Smart Super Shop PUNE – 45 Phone: Mobile Pune Hyderabad Bangalore H.Q. B B B B B B B – Branch Office H.Q. – Head Quarters

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