Salman Ansari Technology Consultants (Pvt) Ltd Catalyst for change: Impact of Policies, Infrastructure and Commitment for BPO to happen AJK BPO and Outsourcing IT March 19, 2010

| 2 Business Process Outsourcing

| 3 Software Export in US$ Million

| 4 Software Export in US$ Million

| 5 Downloaded on March 10, 2010 >Indian IT exports to touch $50-billion despite meltdown - Feb 04, 2010 > Recession-hit IT sector seeks extension of fiscal benefits - Jun 09, 2009 >India's IT, outsourcing revenues seen at $63 bn this fiscal - Jul 29, 2009 >Karnataka logs $17-bn software exports despite meltdown - Sep 01, 2009 >17 percent rise in software exports from Haryana in Mar 10, 2010 >Software sector hails tax holiday extension - Jul 06, 2009 >Indian IT industry can bounce to double-digit growth: Infosys (Interview) - Oct 12, 2009 >Andhra reducing dependency on US for IT exports - Jul 02, 2009

| 6 ELECTRONICS HARDWARE COMPUTER SOFTWARE & SERVICESTOTAL US$ MILLION PRODUCTION EXPORT EXPORT VS PRODUCTION INDIA’S EXPORT OF ALL COMMODITIES US$ BILLION SHARE OF ELECTRONICS & IT IN INDIA’S OVERALL EXPORT % THE INDIAN ELECTRONICS & SOFTWARE EXPORT INDUSTRY :

| 7 India the most versatile IT destination for the world Wide, varied and Vast Skills Base, over 2 million IT skilled Truly Global Ethos with English Speaking Manpower linked to a large global presence of Indian Diaspora Very Fast paced and Phenomenal growth of growth High Quality with Low Cost of Innovation Wide Exposure Offshore development Appropriate training – 232 advanced training institutes Government push – support from policy measures INDIAN IT INDUSTRY - STRENGTHS

| 8 MAJOR DESTINATIONS OF INDIA’S SOFTWARE & SERVICES EXPORT

Salman Ansari Technology Consultants (Pvt) Ltd What will make this happen?

| 10 PAKISTAN IS A HARDSELL LOW RANKINGS – WEF e-Readiness index, WB, ECONOMIST, etc CORRUPTION AND RENT SEEKERS BAD PRESS WHICH IS NOT TACKLED …AND OF COURSE THE ISSUE OF TERRORISM..

| 11 ENABLER BOTH I.T. AND THE GOVERNMENT EXPAT COMMUNITY JUMP START WITH GOVERNMENT IN I.T. PROJECTS e.g. e-government, land records, service delivery, etc.

| 12 INFRASTRUCTURE TELECOMMUNICATIONS INCENTIVES POLICY TAXATION SUPPORT PHYSICAL INFRASTRUCTRE

| 13 HUMAN RESOURCE EDUCATION TRAINING JOBS RETENTION

| 14 FINANCIAL ACCESS TO CAPITAL SUBSIDISED BANDWIDTH TAX FREE ENVIRONMENT

| 15 INNOVATION SUPPORT INNOVATION CENTERS INCUBATION CENTERS CERTIFICATION SUPPORT

| 16 LEGISLATION IPR DATA PROTECTION ACT ELECTRONIC CRIMES TELECOM VoIP

| 17 OWNERSHIP !

| 18 TRANSPERANCY

| 19 FACILITATOR

| 20 COMMITMENT

| 21 PASSION

Salman Ansari Technology Consultants (Pvt) Ltd Waves of Opportunity ‘70s -‘80s - Wave of hardware manufacturing ‘80s –’90s – Wave of software and applications ‘90s – Out sourcing of labour intensive work Now: multitude of opportunities, specially in development in the Mobile and Web 2.0 space ‘90s- ‘00 – Out sourcing of Business Processes

| 23 گاڑ ۍ گزر چکی تھی پٹری چمک رہی تھی

Salman Ansari Technology Consultants (Pvt) Ltd Thank you & Good Luck!