1 Anonymous Survey Results From 3 Day QBR Summit

Question Response Summary How useful do you anticipate the 3 Day QBR Summit to be?How would you rank the sessions from Day 1&2? 1.State of the Business. 2.Business Development Update. 3.Finance Review (Day 1). 3.MPS Training. 3.Solution Summit: Solutions Roadmap. 6.Finance Review (Day 2). 6.Center of Excellence Solution Overview. 6.Internal Business Review. 9.Sales Review. 10.Dinner Day Dinner Day 2.

Would you like a deeper dive on any area of our business? 3 Tactical details about how center of excellence will work in place. Cloud Strategy. Focus, acquisitions and more surrounding our 2015 Strategy. Deeper understanding of financials so we can align and focus on the areas needed. Company financials and the changes we are making to stabilize the business. Our next service upgrade. White paper factories. Further detail surrounding the support finance will be providing the field. Dive deeper into specific industry pain points that can be addressed, solutions that can be targeted toward market segment so that we can improve our current services or offering approach.

Question Response Summary. 4 How useful were the industry presentations? How useful were the financial presentations? 613 2

5 How satisfied are you with Day 1?How energized do you feel about Novitex today? Question Response Summary

6 What was your key takeaway from John’s presentation?What have you learned that you will take back to clients? Novitex’s strategy and presentation of MPS. Selling multiple phases of the IDLC. Novitex is disrupting the market in how we are helping our clients address their pain points. We are driving innovation by moving them from paper to electronic. Rounding out our solution offerings. Question Response Summary.

What is one thing you will do to lead your team? 7 Embrace transformation. Lead by example. Encourage open dialogue and challenge the status quo. Grow our current revenue through profitable business while understanding our client paint points and how the IDLC can be applied. Motivate them to support our transformation or move them on to something else so the rest of us can achieve the company’s goal. Remove obstacles to get the job done. Be decisive and actionable. Establish a play to win attitude as opposed to a play not to lose. Encourage team to create a culture of leaders, not followers. Give out 6amp batteries. Demonstrate same commitment. Will not take NO for an answer. Foster a “can do” “can resolve” “can achieve” approach. The question is not “can we do it?”, but “ how do we make it happen ?” More focus on results vs. process. Leaders don’t just try, they accomplish what they set out to do.

Question Response Summary. 8 Was the exercise in crafting your review helpful? Maximize use of LinkedIn, Google Alerts and other avenues to find new leads and get to know your clients. Innovation Days. Cross-pollination of teams. Consider your industry your business and run it as such. Secure mail offerings. Client engagement. Relationship mapping. Push use of salesforce. Capturing all client interactions via SFDC. Weekly review team calls. Leverage the solutions team. Cross-sell solutions. Please share your best practices with your peers.

Question Response Summary. 9 Satisfaction with Barcelona evening activity.What else would you like to see covered? Tour Corporate HQ. Nothing. Have an actual customer come in and speak about their experience with Novitex and our solutions. More culture. What specific actions are the industries doing to change the trends in their business? Long-term plan by industry. One to three year vision. Where are we going in 2015 and…

10 Austin, TX March % New Orleans, LA February % Boulder, CO May %