Electronic Bus Service Registration and TransXChange 30 January 2008 Electronic Bus Service Registration and TransXChange Potential EBSR Pilot TWM & Centro

What is EBSR? Moving the bus service registration from paper..... …To data (suitable for import into other systems) …And making sure that data can be reproduced in a readable format

Moving the Registration From Paper..... Electronic Bus Service Registration 30 January 2008 Moving the Registration From Paper..... Potential EBSR Pilot TWM & Centro

Electronic Bus Service Registration 30 January 2008 The current paper registration system requires lots of form filling…. Potential EBSR Pilot TWM & Centro

Electronic Bus Service Registration 30 January 2008 To give all of the details of the service provided. NG This results in not only the operator having to undertake work filling out the form but we (VOSA) have to then manually key this information into our database, therefore delaying processing times. Potential EBSR Pilot TWM & Centro

Electronic Bus Service Registration 30 January 2008 Including a route description and a ….. Potential EBSR Pilot TWM & Centro

Electronic Bus Service Registration 30 January 2008 Hand drawn map of variable quality. Stagecoach NE EBSR Launch – May 2008 Potential EBSR Pilot TWM & Centro

Electronic Bus Service Registration 30 January 2008 …To Data Potential EBSR Pilot TWM & Centro

Electronic Bus Service Registration 30 January 2008 Operator Details Potential EBSR Pilot TWM & Centro

Electronic Bus Service Registration 30 January 2008 Stop Details Potential EBSR Pilot TWM & Centro

Electronic Bus Service Registration 30 January 2008 Route Details Potential EBSR Pilot TWM & Centro

…And reproducing that data in a readable format Electronic Bus Service Registration 30 January 2008 …And reproducing that data in a readable format Potential EBSR Pilot TWM & Centro

Electronic Bus Service Registration 30 January 2008 Then a copy of the timetable is added. Potential EBSR Pilot TWM & Centro

Electronic Bus Service Registration 30 January 2008 Then a copy of the timetable is added. Potential EBSR Pilot TWM & Centro

Electronic Bus Service Registration 30 January 2008 The Route Map and Stops Served Then a copy of the timetable is added. Potential EBSR Pilot TWM & Centro

Electronic Bus Service Registration 30 January 2008 The Full Service Timetable Then a copy of the timetable is added. Potential EBSR Pilot TWM & Centro

TXC & EBSR – Brief History 11th Annual INFORM Conference Electronic Bus Service Registration 8 November 2007 30 January 2008 TXC & EBSR – Brief History TAN21 (Traffic Area Network) transformation 1999 programme started Transformational Government initiative Working together with (HGV and PSV) operators New self-service web-based systems Development of TransXChange V1 1999 Designed to enable data transfer & electronic registrations Operator Licensing Business System (OLBS) 2001 developed More complex than originally envisaged Funding focused on (HGV and PSV) operator licensing … Insufficient left for EBSR Electronic Bus Service Registration Potential EBSR Pilot TWM & Centro 18

TXC & EBSR – Brief History 11th Annual INFORM Conference Electronic Bus Service Registration 8 November 2007 30 January 2008 TXC & EBSR – Brief History TAN merged with Vehicle Inspectorate 2003 To form Vehicle and Operator Services Agency (VOSA) A major business change for both organisations No explicit funding for EBSR Transport Direct upgrades TransXChange 2005 To make consistent with e-Gov and international standards EBSR pilot project started 2007 Arriva and Stagecoach VOSA and Transport Direct Objective – To address the pre-requisites for industry adoption and rollout Provide mapping facilities Address identified performance and capacity issues Electronic Bus Service Registration Potential EBSR Pilot TWM & Centro 19

Electronic Bus Service Registration 11th Annual INFORM Conference Electronic Bus Service Registration 8 November 2007 30 January 2008 Pilot Objectives End-to-End registration process proven Operators VOSA LTAs / PTEs System functionality and resilience Different types of bus service / registration Small to large registration file sizes Single or multiple registration submission Appropriate support process SLAs in place with suppliers Satisfaction of all parties with systems and processes Electronic Bus Service Registration Potential EBSR Pilot TWM & Centro 20

Electronic Bus Service Registration 11th Annual INFORM Conference Electronic Bus Service Registration 8 November 2007 30 January 2008 Timeline VOSA EBSR pilot capability enabled 1 Jun 2007 Registrations submitted from 14 Aug 2007 EBSR became VOSA operational service 20 Sep 2007 Technology launch at York INFORM 8 Nov 2007 VOSA moved pilot to ‘business as usual’ 14 Dec 2007 EBSR Launch by Secretary of State 31 Jan 2008 Electronic Bus Service Registration Potential EBSR Pilot TWM & Centro 21

Electronic Bus Service Registration 11th Annual INFORM Conference Electronic Bus Service Registration 8 November 2007 30 January 2008 Progress EBSR is now a fully live service Only one outage/system failure since EBSR placed in VOSA operational service That was the failure of an external web service used in the process ??? successfully submitted registrations (at end Sept. 2008) ?? registration failures (< 2%) One of which has led to fix in EBSR Publisher Service characteristics of successful e-registrations include:- Linear routes Express journeys Forked routes Complex Services (Circulars, Cloverleaf, Lollipop routes etc.) Special day timetables Frequent Services/Long Routes (275 vehicle journeys & 75 stop points) Pick-up/set-down only H&R Electronic Bus Service Registration Potential EBSR Pilot TWM & Centro 22