THE UNIVERSITY OF GEORGIA Office of the Chief Information Officer Enterprise Information Technology Services Strategic Partnership Office of the Chief Information Officer (OCIO) and Enterprise Information Technology Services (EITS) Dr. Rick Watson Dr. Craig Piercy Dr. Mark Huber Date: August 14, 2007

THE UNIVERSITY OF GEORGIA Office of the Chief Information Officer Enterprise Information Technology Services Agenda Overview of OCIO and EITS Overview of Partnership Opportunities Developing a Program of Governance Interest level? Next steps?

THE UNIVERSITY OF GEORGIA Office of the Chief Information Officer Enterprise Information Technology Services Overview of EITS Vision –return the University to the role of state and national leader in information technology, and to be recognized as the first source for knowledge and expertise in the area of information technology. Mission –provide a robust, reliable, and secure information technology infrastructure, maintain essential production services, and offer world-class support.

THE UNIVERSITY OF GEORGIA Office of the Chief Information Officer Enterprise Information Technology Services Overview of EITS Core Values –Excellence in Customer Service –Our People are Our Greatest Asset –A Winning Attitude –Honesty and integrity –Teamwork and Communication –Efficiency, effectiveness, and improvement

THE UNIVERSITY OF GEORGIA Office of the Chief Information Officer Enterprise Information Technology Services EITS Strategic Planning Model

THE UNIVERSITY OF GEORGIA Office of the Chief Information Officer Enterprise Information Technology Services Strategic Core Areas Leadership for Information Technology Strategic Planning, Policy, and Advisement Business and Technology PartnershipsBusiness and Technology Partnerships Client Service and Support Information Security Information Management and Integration Enterprise Production Applications Infrastructure and Architecture

THE UNIVERSITY OF GEORGIA Office of the Chief Information Officer Enterprise Information Technology Services Business and Technology Partnerships IT Mentor Program Leveraging and creating opportunities for UGA graduate and undergraduate students Training and Developing OCIO/EITS staff IT Workforce Management Creating programs targeted at gaining funding opportunities

THE UNIVERSITY OF GEORGIA Office of the Chief Information Officer Enterprise Information Technology Services IT Mentor Program EITS Task Force to recommend a managed program (12 EITS staff) –EITS staff leadership –EITS technical staff Student Mentor Programs –OCIO and EITS staff and students –Terry Staff and EITS “students”

THE UNIVERSITY OF GEORGIA Office of the Chief Information Officer Enterprise Information Technology Services Leveraging and creating opportunities for UGA graduate and undergraduate students EITS business improvement class projects for graduate classes Internal Certificate Program (Student work in EITS using standards-based learning outcomes and competency demonstration) Student Employees from Terry work in EITS positions Opportunities in the OCIO EITS Business, Communication, or Planning Offices

THE UNIVERSITY OF GEORGIA Office of the Chief Information Officer Enterprise Information Technology Services Training and Developing OCIO/EITS staff OCIO/EITS Audit MIS/CIS classes –Data Management and Database Administration –Business Process Modeling –Outcome Directed Decision Making –IT Leadership Serving as Certification Trainers and mentors to students

THE UNIVERSITY OF GEORGIA Office of the Chief Information Officer Enterprise Information Technology Services IT Workforce Management 50% UGA Work Force eligible for retirement in the next 5 years 25% of IT workers say they will retire within 5 yrs Estimated 35% OCIO/EITS retirements, 5yrs Only 20% believe the knowledge transfer for their jobs will exceed two weeks (26% none) Workforce development and training needed Computer Science majors declined by 32% from 2000 through 2004 Incoming Freshmen who are interested in Computer Science has declined 59% since 2000

THE UNIVERSITY OF GEORGIA Office of the Chief Information Officer Enterprise Information Technology Services Creating programs targeted at gaining funding opportunities NSF program “Broadening Participation” $14 Million for colleges and partnerships that recruit women, minorities, and people with disabilities 0.03% women freshmen expressed interest in CS, 2004 MIS and CIS graduates lacking “soft skills”, business skills IBM – Using the Virtual capabilities of the new architecture IBM has program money to support IBM new architecture education opportunities by leveraging Higher Ed

THE UNIVERSITY OF GEORGIA Office of the Chief Information Officer Enterprise Information Technology Services Program Governance and Management Interest in Partnering? –What are the constraints? –Is there mutual benefit? If interested, what are the next steps? Questions

THE UNIVERSITY OF GEORGIA Office of the Chief Information Officer Enterprise Information Technology Services Questions? Gregory Topp