SCHOOL OF BUSINESS ADMINISTRATION Business & Society ETLW 302D Tara Ceranic Salinas, PhD
SCHOOL OF BUSINESS ADMINISTRATION Corporate Culture
SCHOOL OF BUSINESS ADMINISTRATION Corporate culture A blend of ideas, customs, traditional practices, organizational values and shared meanings that help define normal behavior for everyone who works in a company
SCHOOL OF BUSINESS ADMINISTRATION “The accepted way of thinking, feeling, and acting in an organization” “Shared beliefs about what is important and how things are done” “Social glue that binds members of the organization together through shared values, symbolic devices, and shared ideals”
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Artifacts: What can you see & hear? Symbols Slogans/mottos/credos Rituals Stories Dress code Layout of space Technology used Observable
SCHOOL OF BUSINESS ADMINISTRATION Espoused values: How the organization wants to operate Rules/regulations Policies Code of conduct Strategies Goals Philosophies Ethical climate: The unspoken understanding among employees of what is and is not acceptable behavior. Somewhat observable
SCHOOL OF BUSINESS ADMINISTRATION Assumptions and beliefs Perceptions Thoughts Feelings Not observable
SCHOOL OF BUSINESS ADMINISTRATION Functions of Organizational Culture Behaviorial control Establishes Organizational Identity Fosters Commitment Promotes Stability Expectations (norms and rules) and what to anticipate and how to behave
SCHOOL OF BUSINESS ADMINISTRATION Types of culture StrongWeak
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Judgment Communication Impact Curiosity Innovation Courage Passion Honesty Selflessness
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What is the culture here?
SCHOOL OF BUSINESS ADMINISTRATION Culture Analysis Paper
SCHOOL OF BUSINESS ADMINISTRATION Next Class Codes of Ethics