UC in a More than UC World Peter Nelsen Director of Business Development NET-Quintum

Agenda Who is NET Quintum? UC Integration Viewpoints Notes from UC Projects Solution Offerings Case Study Conclusion

NET - Network Equipment Technologies, Inc. – 25 Year Old Telecom Equipment Manufacturer – First-to-market position in numerous voice, ATM, and IP Developments – Sales to Government, Enterprise, Carrier – Stock Ticker – NWK Quintum Technologies, LLC – Acquired in 2007 by NET – 9 Year Old VoIP Gateway Manufacturer – # 2 in it’s Market, Fast 50/500, Inc 500 Fastest Growing Company

Our UC Experience Tells Us… 1.UC is a Migration Plan for Most Customers – Reap the biggest Benefit with the Least Cost 2.Steps, NOT Leaps toward UC – SMS, Presence, then Voice and Conferencing 3.Customers Demand Legacy Systems Integration – It still Works, it’s reliable – Lets Keep it for a while 4.Co-Existence with Existing Voice Systems is the Popular – PBX Phone and UC Client on Same Desk/PC 5.How to Integrate with the Least Pain – Users, IT Staff, Customers, Executives want a seamless transition

Customers Tell Us…. I want to get rid of my PBX – But not now! We need an easy way to reach each other across platforms – UC, Client, PBX Phone, Mobile Phone, Softphone Our company has many phone systems and many of locations – big and small How can I leverage my Existing Exchange/Active Directory Infrastructure? Security is Important to me

Albany International One of the Largest Microsoft OCS 2007 Implementations to Date

“There were several compelling reasons to migrate to a converged environment. The only question was how to best accomplish that migration, given the specific attributes of our existing enterprise telecom infrastructure.” Barry Duncan, Vice President, IT – Albany International

Background 31 International Locations Diverse PBX Systems – Avaya, Siemens, Alcatel and others Active Directory/Exchange Integration Voice Mail Consolidation Deploying Microsoft’s OCS Seven Digit Dial Plan AT&T SIP Trunking Integration via Tenor “Free Calls” Between Locations

Branch Offices UC Clients VX ITSP (AT&T) IP WAN PSTN PBX SIP Phones PSTN UC Clients SIP Phones UM/UC Servers Tenor Series UC Clients VX Series Branch Offices Head Office (US East) PBX “The ability to perform intelligent routing with Enterprise Directory based Dialing will not only provide flexibility but will simplify and consolidate management”. Tom Rice, Communications Architect, Albany International

Benefits to Albany 15 PBX’s Removed Maintenance Costs Dropped No Toll Charges Between Locations by Leveraging MPLS Network Simplified Dial Plan – 7 Digit Dialing Centralized Operations Migration to Microsoft Office Communications Server 2007 for Voice is well Underway

“When you’re embarking on a project that is this complex and that can potentially have such a big impact on your company, you want to have the utmost confidence in both the technology you’re using and the company behind that technology,” declares Duncan. “With NET Quintum and the VX Media Gateway, we have that confidence.”

NET Internal Implementation Microsoft’s Office Communication Server 2007

Existing Extensions SIP Phone EXT 2288 Mediation Server SIP Communicator PBX (H323 gatekeeper) CAS: MF-R1, T1 CAS, E1 CAS ISDN: AT&T 4ESS, AT&T 5ESS, Nortel DMS-100, Euro ISDN (ETSI ), QSIG, NTT InsNet(Japan), Harris 20/20, CoreNet and ANSI National ISDN-2 (NI-2) WiFi/SIP WiFi PSTN VX Series Active Director/LDAP Tanjay Phone Microsoft OCS Microsoft Exchange 2007 NET’s Internal Implementation NET is a Microsoft Lighthouse Customer Phased Approach to OCS Migration

NET’s Internal Implementation Integrate with Existing PBX and Features without Costly Upgrades Active Directory Integration to Provide One Number to Reach Employees –Legacy Desk Phones, Dual Mode Wifi, or SIP phone Other Benefits –Mobile phones can access Exchange server to retrieve or leave messages without VPN unlike with Cisco softphone that needs VPN –Fax can be sent to the Exchange mail box –Caller Names can be sent to the called party even when the call origination happens from the Communicator client

NET - Quintum UC Solutions MultiPath VoIP Gateways with “Any to Any” Switching Technology

“MultiPath” Gateways: With Any to Any Switching, Everything Works & Interoperates Together Without Costly Upgrades PSTN Enterprise deploying UC TDM PBX/IP-PBX & Voic UC infrastructure “Drop in” installation Interconnects UC to legacy PBX and PSTN Analog device ports available Supports “fax around” Standard SIP devices can connect to all other gateway endpoints including MS UC clients Analog phones All devices can also be routed to/from an ISP or ITSP via IP IP Network SIP Trunk to ITSP Analog fax machine SIP/WiFi Clients VoIP Gateway

VX for Advanced Deployments Tenor for Any Size Office VX Series for stringent deployments: Complete security is a must,e.g. government High call rates are seen, e.g. call center AD Integration is necessary for migration Proactive fault tolerance & load balancing Tenor Series Has Solution for Any Office Analog & ISDN Environments Small Office Deployments Branch Office Emergency Services Remote “Any Where, Any Time” Management TDM PBX/IP-PBX & Voic OCS/UC infrastructure Mediation Server PSTN IP Network Analog fax & other clients VX or Tenor Gateway SIP phones VX and Tenor Series are Interoperable

Conclusion Migration to UC Requires Good Partners with Products that Simplify Integration Global Deployment and Local Support Are Key to Successful UC Implementations Advanced Features are Demanded by Enterprises Deploying UC Appealing to Long Term Goals with Short Term Benefits Enhance Customer Satisfaction