Timeline Data due for first half of 2009 July 15 MDH populates CAREWare with data Mid August MDH submits RSRs to HRSA on behalf of providers September 15 Goal for providers to be using CAREWare October Data due for July - September TBD Ongoing data entry / data submission Monthly Check-in with providers TBD

CAREWare User Types A user may have more than one user type, depending on role in agency Agency Administrator  View non-clinical client data – cannot enter/edit  Run reports, including user login/logout  Create custom reports  Upload data files (for agencies importing data from own system) Case Management Administrator Same as Agency Administrator, plus:  View Form II data  View case notes and run case note reports  Set up users as case note authors  View clinical data (for shared clients)  Run clinical encounter report Clinical Administrator Same as Agency Administrator, plus:  View clinical data  Run all clinical reports  Set up medications and clinical information  Set up users as case note authors, dispensers

CAREWare User Types A user may have more than one user type, depending on role in agency General Service Provider  View, enter and edit non-clinical client data  Enter and edit Form I  Run reports Case Manager Same as General Service Provider, plus:  View, enter and edit Form II  Enter and view case notes and run case note reports  View clinical data (for shared clients)  Run clinical encounter report Clinical Provider Same as General Service Provider, plus:  View, enter and edit clinical data  Run all clinical reports

CAREWare User Types View Client Data Enter/ Edit Client Data View Service Data Enter/ Edit Service Data Form I Form II Case Notes View Clinical Data Enter/ Edit Clinical Data Run Reports Create Reports Agency Admin CM Admin Clinical Admin General Service Provider Case Manager ClinicalProvider

Minnesota Centralized CAREWare Central CAREWare MDH Admin Agencies Importing Data to CW Direct Entry Agencies MAP HCMC Open Arms DHS RAAN Aliveness Red DoorRoom 111 MVNA Abbott NW Minnkota AAATF MN Work Incentives MUL SAYFSM Mayo IPTF HealthPartners YAP West Side Part A and B Grantees

Password Guidelines Three unique passwords required for the VPN, server, and CAREWare Three unique passwords required for the VPN, server, and CAREWare Minimum length of all passwords is 8 characters; passwords must contain: Minimum length of all passwords is 8 characters; passwords must contain:  At least one number, AND  At least one special character #, $, %, ^, &, *) Passwords must not be disclosed to anyone Passwords must not be disclosed to anyone Passwords may be written down if they are kept in a secure space (e.g., locked office or locked drawer) Passwords may be written down if they are kept in a secure space (e.g., locked office or locked drawer) All three passwords must be changed every 120 days All three passwords must be changed every 120 days Idle user time-out for CAREWare is 20 minutes Idle user time-out for CAREWare is 20 minutes Idle user time-out for the VPN and server is 60 minutes Idle user time-out for the VPN and server is 60 minutes Accounts will be locked after 5 consecutive, unsuccessful login attempts Accounts will be locked after 5 consecutive, unsuccessful login attempts Contact the MN CAREWare Help Desk if you get locked out or forget your password Contact the MN CAREWare Help Desk if you get locked out or forget your password

CAREWare Training Environment Instructor’s Computer Functions as Server and Central Admin Provider A Students Provider B Students Provider C Students Clinic XYZ Instructor