Performance Reviews that don’t suck Keith Fuller IGDA Leadership Summit 2015
Share Your Worst Review Stories
What are Reviews Supposed to Do?
Official recognition from the company of the employee’s contributions, resulting in appropriate changes in compensation and responsibility according to company standards
Aligning with business goals Bonuses and compensation Career Path Development Employee needs to know what the company thinks of them
Aligning with business goals Bonuses and compensation Career Path Development Employee needs to know what the company thinks of them
Aligning with business goals Bonuses and compensation Career Path Development Employee needs to know what the company thinks of them
Aligning with business goals Bonuses and compensation Career Path Development Employee needs to know what the company thinks of them
Aligning with business goals Bonuses and compensation Career Path Development Employee needs to know what the company thinks of them
Assessing Employees Prerequisites
Assessing Employees Prerequisites Company values
Assessing Employees Prerequisites Company values Job description
Behavior Drives to completion Helps others Communication Output Quality of work Speed Hits deadlines
Scoring Letter grades? ? Above Target/Below Target?
Example 1 = Needs significant improvement 2 = Needs some improvement 3 = Meets expectations 4 = Best in class
Who Contributes to Reviews? Manager? Peers? Direct reports?
Who Delivers the Review? Manager? HR? Multiple people at once?
Things to Avoid 1.Administrative headache 2.Burdening the employee 3.Burdening the manager 4.Going too long between reviews 5.Bushwhacking 6.One size fits all 7.Stack ranking
Great. You Wrote a Review. Now What? Raise? Promotion? New position?
What Problems are You Solving?
Suggested Framework 1.Quarterly 2.Standardized digital forms 3.No more than 3 peer reviews 4.Separate compensation and development 5.Minimize number of scored attributes. 6-ish 6.Reviewer = manager at time of review 7.Train everyone first. PLEASE
How Much Time Will This Take? ●Self-reviews: 30 minutes ●Peer reviews: 20 minutes ●Sub-lead reviews: 30 minutes ●PL review using all of the above data: 45 minutes ●Face-to-face meeting with team member: 30 minutes
Project Lead Alejandra has 12 team members and she is asked to provide a peer review of another PL. During this month she is likely to invest: ●Self-review: 30 minutes ●Peer review: 20 minutes ●Writing reviews for each team member: 12 * 45 minutes = 9 hours ●Face-to-face review meetings: 12 * 30 minutes = 6 hours ●Total: ~16 hours
Keith keithfuller.tumblr.com