2010 Practice Management Annual Conference - LexisNexis Confidential - What’s New With Time Matters Steve Fetters September 15 th 2010 Las Vegas, NV

2010 Practice Management Annual Conference - LexisNexis Confidential - Agenda Introduction and Session Objectives Practice Management Product Strategy Time Matters v10 & Service Packs Time Matters Roadmap Additional Resources Wrap Up Q&A

2010 Practice Management Annual Conference - LexisNexis Confidential - Presenter Steve Fetters –Product Manager, Professional Solutions LexisNexis Practice Management Session Objectives Provide you with an update on –LexisNexis Strategy for Time Matters –Overview of Time Matters 10 –Share Time Matters Product Roadmap –Update on Available Resources Introduction and Session Objectives

2010 Practice Management Annual Conference - LexisNexis Confidential - Agenda Introduction and Session Objectives Practice Management Product Strategy –Different Solutions for Different Problems –Where does Time Matters fit? Time Matters v10 & Service Packs Time Matters Roadmap Additional Resources Wrap Up Q&A

2010 Practice Management Annual Conference - LexisNexis Confidential - Practice Management Strategy There are different kinds of customers, with different needs – that we will serve with different solutions/products Many of our competitors are trying to solve everyone’s problems with a single product We will drive business growth and improved customer delight by finely targeting different solutions for different kinds of customers

2010 Practice Management Annual Conference - LexisNexis Confidential - Practice Management Strategy We aim to make Time Matters the software product that best solves problems for law firms who want to improve their business outcomes through process excellence

2010 Practice Management Annual Conference - LexisNexis Confidential - Annual Maintenance Plan (AMP) What do I get with my AMP? New feature based software releases and regularly scheduled Service Packs No more version upgrade fees at times dictated by LexisNexis More predictable costs Anytime Training Train staff with on-demand, interactive web-based training, available 24/7 Telephonic Technical Support Get questions answered through access to technical specialists and documentation Additional product feature and content Why is LexisNexis doing this now? To better match software development costs versus revenues Improve planning and investment in future releases Reduce need to push out releases on specific dates to drive revenues To be consistent with software industry best practices

2010 Practice Management Annual Conference - LexisNexis Confidential - Agenda Introduction and Session Objectives Practice Management Product Strategy Time Matters v10 & Service Packs Time Matters Roadmap Additional Resources Wrap Up Q&A

2010 Practice Management Annual Conference - LexisNexis Confidential - Time Matters/Billing Matters 10 Key Features Single SQL Server Based Edition -Time Matters® Enterprise technical capabilities now available to all version 10.0 customers Simplified installation - includes Microsoft® SQL Server® Express Improved backup and restore functionality Enhanced Power View; makes it easy to view all current related information about a case in a single view Desktop Extensions; designed to get everyone in your firm operating more efficiently without even opening Time Matters Release Date October 2009 Calendar Desktop Extension

2010 Practice Management Annual Conference - LexisNexis Confidential - Time Matters/Billing Matters 10 (cont.) Feedback Recent Time Matters customer blogs: “[Version 10 has] been very stable so far...” “it is way faster... because of the SQL server....” “IMO worth the $....” Service Pack 3 now available; nearly 300 known issues fixed in SP1, SP2 & SP3 visit for more detailshttp://support.lexisnexis.com/timematters10/ V10 SP3 Released: August, 2010 Timeslips 2010 integration Worldox GX2 integration MS Office 2010 integration Numerous minor fixes

2010 Practice Management Annual Conference - LexisNexis Confidential - Agenda Introduction and Session Objectives Practice Management Product Strategy Time Matters v10 & Service Packs Time Matters Roadmap Additional Resources Wrap Up Q&A

2010 Practice Management Annual Conference - LexisNexis Confidential - Time Matters Roadmap; v11 v11 Target Release: Q1, 2011 Updated Mobility module Customer Support module Incorporate LNTPA capability into Time Matters Improved linking with PCLaw and Juris Plus ongoing Service Pack releases to address defects and improve quality. V11+ Target Release: H2, 2011 Client Intake with LN contextual content New Exchange (2010) sync Rules based docketing (partner)

2010 Practice Management Annual Conference - LexisNexis Confidential - Time Matters Roadmap; Mobility Mobile Web based –Not device specific Release 1 functionality –Time and Expense Entry –Client Lookup/Search, View, Entry –Matter Lookup/Search, View, Entry –Calendar View, Entry Developed with Microsoft ® Target v11 release 2011

2010 Practice Management Annual Conference - LexisNexis Confidential - Time Matters Roadmap; Three Year View * Included in AMP

2010 Practice Management Annual Conference - LexisNexis Confidential - Time Matters – PCLaw – Juris Links Improving the links are a priority for LN We will over time establish a higher standard of integration for PCL/Juris Real time Tightly integrated Including Mobility Take advantage of SQL

2010 Practice Management Annual Conference - LexisNexis Confidential - Agenda Introduction and Session Objectives Practice Management Product Strategy Time Matters v10 & Service Packs Time Matters Roadmap Additional Resources Wrap Up Q&A

2010 Practice Management Annual Conference - LexisNexis Confidential - Time Matters Product Web Site Navigate information about Time Matters from here –Contact information –Support center –Training –Brochures –Marketplace –Video tips

2010 Practice Management Annual Conference - LexisNexis Confidential - Video Tips Free Online Training Videos can help you learn more about specific features. –Time Matters –Billing Matters

2010 Practice Management Annual Conference - LexisNexis Confidential - Customer Support Center Locate support and technical information related to –Software downloads –Documentation –Report guides –Technical articles –Year end materials Call for live- answer support –Real time warm transfer to senior technicians support.lexisnexis.com/timematters10/

2010 Practice Management Annual Conference - LexisNexis Confidential - lexisnexis.com/university LexisNexis University Take training to meet your firm’s needs –eLearning –Just-In-Time* –Anytime Training** –Classroom Benefit from CLE credit * Available to any customer ** Included in AMP

2010 Practice Management Annual Conference - LexisNexis Confidential - Certified Independent Consultants LexisNexis CICs can meet your firm’s individual needs and address specific issues to help you maximize your investment in Time Matters Practice area expertise Software customization to your workflow Value added software applications Training Technical consulting

2010 Practice Management Annual Conference - LexisNexis Confidential - Agenda Introduction and Session Objectives Practice Management Product Strategy Time Matters v10 & Service Packs Time Matters Roadmap Additional Resources Wrap Up Q&A

2010 Practice Management Annual Conference - LexisNexis Confidential - Wrap Up Time Matters is a Key Part of Practice Management Strategy Time Matters v10 (SP3) Available Now Focused on SQL Server Product Roadmap v11 Mobility Major Focus on Links & Syncs Additional Resources

2010 Practice Management Annual Conference - LexisNexis Confidential - Agenda Introduction and Session Objectives Practice Management Product Strategy Time Matters v10 & Service Packs Time Matters Roadmap Additional Resources Wrap Up Q&A

2010 Practice Management Annual Conference - LexisNexis Confidential - PMACC Attendee Appreciation Offers Waiver of AMP Reinstatement Fee 20% off any PCLaw software purchase See the Sales Team for Details

2010 Practice Management Annual Conference - LexisNexis Confidential - Thank You! What Questions Do You Have?