Local Open Government Innovation Summit, Nowra, 18 May 2011 Innovation John Lenehan IT Manager Shoalhaven City Council.

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Presentation transcript:

Local Open Government Innovation Summit, Nowra, 18 May 2011 Innovation John Lenehan IT Manager Shoalhaven City Council

Local Open Government Innovation Summit, Nowra, 18 May 2011 New Council Website Old Site New Site Alternate Site

Local Open Government Innovation Summit, Nowra, 18 May 2011 GIPAA Government Information (Public Access) Act 2009 Government Information (Public Access) Act 2009

Local Open Government Innovation Summit, Nowra, 18 May 2011 Web 2.0 in Action SharePoint 2010 Collaboration Sharing of knowledge Integration with Office tools

Local Open Government Innovation Summit, Nowra, 18 May 2011

Social Media Ben Harnwell Economic Development Officer Shoalhaven City Council

Local Open Government Innovation Summit, Nowra, 18 May 2011 Social Media Overview What is Social Media Role of Social Media in Local Government How is Social Media used in Local Government Current and Future uses of Social Media at Shoalhaven City Council

Local Open Government Innovation Summit, Nowra, 18 May 2011 Sourced:

Local Open Government Innovation Summit, Nowra, 18 May 2011 Sourced:

Local Open Government Innovation Summit, Nowra, 18 May 2011 What is Social Media? Social Media is the use of web-based and mobile technologies to turn communication into interactive dialogue. Virtual; coffee-shop, Noticeboard, TV channel, photo album… Connects; Social groups, friends, family, interest groups… Business use Social Media to link back to website

Local Open Government Innovation Summit, Nowra, 18 May 2011 What is Social Media? Examples…

Local Open Government Innovation Summit, Nowra, 18 May 2011 Source:

Local Open Government Innovation Summit, Nowra, 18 May 2011 Role of Social Media in Local Government Attract visitors to website Starting a conversation with; ratepayers, constituents, citizens and community Spreading good news Informing or creating awareness and interest in topical issues

Local Open Government Innovation Summit, Nowra, 18 May 2011 How Social Media is used in Local Government Example of Parramatta City Council – Facebook, Twitter, YouTube and Flickr Policy and Procedure (still being adopted) – Integrated approach – Single voice on all forms – Community Liaison Aims of Social Media use… – Promote, Extend Reach, Educate, Learn

Local Open Government Innovation Summit, Nowra, 18 May 2011 How Social Media is used in Local Government

Local Open Government Innovation Summit, Nowra, 18 May 2011 How Social Media is used in Local Government

Local Open Government Innovation Summit, Nowra, 18 May 2011 How Social Media is used in Local Government

Local Open Government Innovation Summit, Nowra, 18 May 2011 How Social Media is used in Local Government

Local Open Government Innovation Summit, Nowra, 18 May 2011 How Social Media is used in Local Government Where is Shoalhaven City Council in all this? – Currently has a limited Social Media policy (under review) – Has selected uses for Social Media Shoalhaven Entertainment Centre – Facebook Shoalhaven Tourism – Flickr Shoalhaven City Council – You Tube

Local Open Government Innovation Summit, Nowra, 18 May 2011 Shoalhaven City Council

Local Open Government Innovation Summit, Nowra, 18 May 2011 Shoalhaven City Council and Tourism

Local Open Government Innovation Summit, Nowra, 18 May 2011 Shoalhaven City Council

Local Open Government Innovation Summit, Nowra, 18 May 2011 Current and Future uses of Social Media at Shoalhaven City Council Shoalhaven City Council is using Social Media – Ad-Hoc commencement – Resources Moving forward – Development of new policy and procedure – Clear direction and focus – Dedicated staff/resources – Support from Community

Local Open Government Innovation Summit, Nowra, 18 May 2011 Thank you Ben Harnwell Shoalhaven City Council Economic Development Officer