Cash payment: allowing for a leaner parking operation Angela Reeves – Business Development Manager.

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Presentation transcript:

cash payment: allowing for a leaner parking operation Angela Reeves – Business Development Manager

PayByPhone is part of the group the PayByPhone journey P&D machines only 

PayByPhone is part of the group the PayByPhone journey + P&D machines only PBP introduced as alternative to P&D machines 

PayByPhone is part of the group the PayByPhone journey + P&D machines only PBP introduced as alternative to P&D machines PBP replaces some P&D machines  + cash payment through PP retailers +

PayByPhone is part of the group cash payment for those who don’t have (or choose not to use) a mobile phone and/or credit card pay the retailer in cash for a parking session needs VRN, location number gets receipt but places nothing in the car immediately updates enforcement database for CEO to view on HHD cash payment is now live across all PayPoint’s 22,000 retailers

PayByPhone is part of the group the PayByPhone journey + P&D machines only PBP introduced as alternative to P&D machines PBP replaces some P&D machines all P&D machines removed – all spaces are phone only cash payment through PP retailers  ++ +

PayByPhone is part of the group the PayByPhone journey + P&D machines only PBP introduced as alternative to P&D machines PBP replaces some P&D machines all P&D machines removed – all spaces are phone only cash payment through PP retailers  ++ +

PayByPhone is part of the group stage 1: not lean P&D machines only  Westminster had 880 P&D machines and 4,500 meters, Barnet has 400 coin only P&D machines

PayByPhone is part of the group stage 1: not lean Westminster had 880 P&D machines and 4,500 meters, Barnet has 400 coin only P&D machines ageing equipment – high servicing and maintenance costs

PayByPhone is part of the group stage 1: not lean Westminster had 880 P&D machines and 4,500 meters, Barnet has 400 coin only P&D machines ageing equipment – high servicing and maintenance costs up to 40% of Barnet’s P&Ds are out of order at any one time

PayByPhone is part of the group stage 1: not lean Westminster had 880 P&D machines and 4,500 meters, Barnet has 400 coin only P&D machines ageing equipment – high servicing and maintenance costs up to 40% of Barnet’s P&Ds are out of order at any one time theft from meters and P&D machines

PayByPhone is part of the group stage 1: not lean Westminster has 880 P&D machines and 4,500 meters, Barnet has 400 coin only P&D machines ageing equipment – high servicing and maintenance costs up to 40% of Barnet’s P&Ds are out of order at any one time theft from meters and P&D machines high cash collection costs

PayByPhone is part of the group stage 1: not lean Westminster has 880 P&D machines and 4,500 meters, Barnet has 400 coin only P&D machines ageing equipment – high servicing and maintenance costs up to 40% of Barnet’s P&Ds are out of order at any one time theft from meters and P&D machines high cash collection costs no credit card payment

PayByPhone is part of the group the PayByPhone journey + P&D machines only PBP introduced as alternative to P&D machines PBP replaces some P&D machines all P&D machines removed – all spaces are phone only cash payment through PP retailers  ++ +

PayByPhone is part of the group Stage 2: getting leaner … + PBP introduced as alternative to P&D machines  the most cost effective means of introducing card based payment reduced cash collection costs higher levels of compliance an increase in revenue – phone payment transactions are higher value than cash transactions no more free parking where P&Ds are broken happier customers

PayByPhone is part of the group the PayByPhone journey + P&D machines only PBP introduced as alternative to P&D machines PBP replaces some P&D machines all P&D machines removed – all spaces are phone only cash payment through PP retailers  ++ +

PayByPhone is part of the group Stage 3: beginning to get lean less capital expenditure on P&D machines reductions in servicing and maintenance costs further reductions in cash collection costs additional revenue through higher transaction values and compliance starting to clamp down on theft less need for Parking Shops – PCN or other cash payments can be handled through PayPoint retailers  cash payment through PP retailers + PBP replaces some P&D machines

PayByPhone is part of the group Stage 3: and also greener … less vehicles collecting cash less vehicles servicing and maintaining P&D machines less electricity to P&D machines  cash payment through PP retailers + PBP replaces some P&D machines

PayByPhone is part of the group Stage 3: what happened in Westminster Weekly on-street parking income on-street income up from £21.3 million in 2006 to £35.1 million in 2010 – a 65% increase

PayByPhone is part of the group Stage 3: what happened in Westminster on-street income rose from £21.3 million in 2006 to £35.1 million in 2010 – a 65% increase servicing & maintenance costs plummeted – number of vehicles reduced from 42 in 2006 to 20 in 2010 PBP replaces some P&D machines

PayByPhone is part of the group Stage 3: what happened in Westminster on-street income rose from £21.3 million in 2006 to £35.1 million in 2010 – a 65% increase servicing & maintenance costs plummeted – number of vehicles reduced from 42 in 2006 to 20 in 2010 cash collection costs tumbled – vehicles reduced from twelve to zero

PayByPhone is part of the group Stage 3: what happened in Westminster on-street income rose from £21.3 million in 2006 to £35.1 million in 2010 – a 65% increase servicing & maintenance costs plummeted – number of vehicles reduced from 42 in 2006 to 20 in 2010 cash collection costs tumbled – vehicles reduced from twelve to zero CO2 emissions down from 972 tonnes in 2006 to 385 tonnes in 2009, a saving equivalent to … C02 emissions (Tonnes p.a.)

PayByPhone is part of the group 220 of these …

PayByPhone is part of the group or 600 of these ……

PayByPhone is part of the group Stage 3: and in Barnet? similar benefits to Westminster a 40% increase in on-street income overnight when the rules were changed such that motorists could no longer park for free where a P&D machine was broken

PayByPhone is part of the group the PayByPhone journey + P&D machines only PBP introduced as alternative to P&D machines PBP replaces some P&D machines all P&D machines removed – all spaces are phone only cash payment through PP retailers  ++ +

PayByPhone is part of the group Stage 4: very lean no more capital expenditure on P&D machines no more servicing and maintenance costs – Barnet will save £220,000 per annum when they remove their 400 P&D machines no more cash to collect – Barnet will save another £220,000 per annum a more streamlined parking team no more theft + 

PayByPhone is part of the group Stage 4: very lean no more capital expenditure on P&D machines no more servicing and maintenance costs – Barnet will save £220,000 per annum when they remove their 400 P&D machines no more cash to collect – Barnet will save another £220,000 per annum a more streamlined parking team no more theft allows for ANPR based enforcement

PayByPhone is part of the group Stage 4: very lean no more capital expenditure on P&D machines no more servicing and maintenance costs – Barnet will save £220,000 per annum when they remove their 400 P&D machines no more cash to collect – Barnet will save another £220,000 per annum a more streamlined parking team no more theft allows for ANPR based enforcement enhanced management information

PayByPhone is part of the group Stage 4: and very green … no cash collection or maintenance = no CO2

PayByPhone is part of the group Stage 4: and very green … no cash collection or maintenance = no CO2 cleaner streets – less clutter

PayByPhone is part of the group Stage 4: and very green … no cash collection or maintenance = no CO2 cleaner streets – less clutter real-time parking availability – helping motorists find those elusive spaces

PayByPhone is part of the group the need for cash payment isn’t going to go away – some people don’t have or don’t want to use their card or phone to pay cash payment allows parking operators to get the full benefits of phone payment technology whilst maintaining a cash payment option where does cash payment fit in?

PayByPhone is part of the group Conclusion