Chiara Marrocco John Cabot University – Fall 2014 Searching Shipping Paying Buying

1. Introduction Introduction Main Body Global trends  Data and graphs shown (Excel)  Pro and Cons 3. ConclusionConclusion  Is e-commerce expected to grow ?  X:\Final project\conclusion.docx X:\Final project\conclusion.docx 1 2 3

 Provide Etail or virtual storefront on websites with online catalogs, sometimes gathered into a "virtual mall"  Buy or sell on websites or online marketplaces.  Gather and use demographic data through web contacts and social media.  Use electronic data interchange, the business-to-business exchange of data.  Reach prospective and established customers by or fax (for example, with newsletters).  Use business-to-business buying and selling.  Provide secure business transictions  X:\Final project\intro.docx X:\Final project\intro.docx E-commerce businesses usually employ some or all of the following practices: Meaning of e-commerce

Browsers AsiaEurope Middle east/Africa Latin America North America CLOTHING, ACCESSORIES AND SHOES 49%37%32%54% 50% ELECTRONIC EQUIPMENT 43%36%37%62% 42% TOURS AND HOTEL RESERVATIONS 44%33%34%52%44% AIRLINE TICKETS AND RESERVATIONS 43% 31% 35%49%44% COMPUTER HARDWARE 39%32%35%51% 37% MOBILE PHONE41%33%40%61% 33% EVENT TICKETS39%31% 48% 38% HARDCOPY BOOKS 40%29%30%48% 34% COMPUTER SOFTWARE 36%26%35%50% 34% E-BOOKS39%23%35%45% 33% MUSIC (NOT DOWNLOADED ) 36%25%30%47% 30% VIDEOS, DVDs AND GAMES 35%25%30%47% 34% COSMETICS39%24%26%42% 24% PERSONAL CARE 38%20%26%40% 19% GROCERIES37%19%22%37% 19% TOYS AND DOLLS 33%18%24%35% 25% BABY SUPPLIES28%13%23%32%13% Global Trends X:\Final project\global trends.docx

Comparison between North American and European buyers

X:\Final project\ dati.xlsx items bought onlineMost popular

Is e-commerce expected to grow in Europe? European e-commerce market expected to reach €36.8 billion in Northern European B2C e-commerce is developing extremely well. This is apparent from the new Northern Europe B2C E-commerce Report, published by Ecommerce Europe, the European umbrella organization for 25,000+ companies selling products and/or services online to consumers. The total Northern European e- commerce economy of goods and services sold online amounted to €33.2 billion in 2014 and is expected to grow to €36.8 billion in X:\Final project\conclusion Europe.docx

U.S. e-retail sales are expected to grow from $263 billion in 2013 to $414 billion in 2018, a compound annual growth rate of 9.5%, according to a new online retail sales forecast from Forrester Research Increased today. E- retail’s share of total retail sales will continue to inch upward, from 8% in 2013 to 11% in The dollar growth from the actual 2013 figure of $263 billion to the forecast $414 billion for 2018 is 57.4%. X:\Final project\conclusion North America.docx Is e-commerce expected to grow in North America?