TOOL SELECTION ACTIVITY POSTED ON D2L FOR STUDENTS PM 440 – Project A Mayowa Teriba Anusha Ravulapati Aileen Laughlin

Welcome Virtual Teams Activity: It’s your first day on the job and your managers have asked you to participate in the selection of a virtual collaboration tool. They have two candidate tools, Basecamp and Wiggio. Visit the two candidate tool websites to see what they are about and what features they offer.

Basecamp Demo by Anusha  Basecamp   Features Message Boards, Comments, Daily Digest, Notification File Sharing, File Types, Previews, Version Tracking Attach files, pictures, messages, comments, milestones, to-dos To-Do lists, Time Tracking, Project Templates White Boards, Group Chat

Wiggio Demo by Mayowa Teriba  Wiggio   Features Private List Server and Web Address Web Meetings, Conference Calls, Chatrooms Event Manager, Shared Calendar Upload, Create, Manage Files, Shared Folder To-Do Lists, Task Assignment , Text, Voice Messages Group Polls

Assignment  20 minutes  Review the remaining slides in this presentation and develop a recommendation for each of the two teams (Watchez Inc. and Oxford Writing Experts).  Your recommendation must be based off the two team scenarios and tool selection criteria found in the presentation. Use the screenshots to jog your memory of the tools.  There is no right or wrong answer but the managers do expect a logical explanation for your recommendation.

Team Descriptions WATCHEZ INC. Oxford Writing Experts Image Credits:

Watchez Inc. Watchez Inc. has been in the watch business for over 20 years. Our cutting edge watch designs are big hit in Japan and so you will be working closely with an English speaking satellite office there to come up with a new watch design. Your team consists of the following members:  1 Project Manager  1 Cost Accountant  3 Industrial Designers (1 in Chicago, 2 in Tokyo)  3 Engineers (2 in Chicago, 1 in Tokyo) Your deliverable is due 6 months from today and it will be a design package which consists of a prototype of the new watch and accompanying research to show proof of concept. To ensure the quality associated with Watchez, we expect the team to follow our processes. Current technology:  Laptops/Desktops (Linux and Windows OS)  Video Teleconferencing  Telephones  IBM Lotus Notes for /Sametime Collaboration

Oxford Writing Experts As part of a team at Oxford Writing Experts, you have been assigned to rewrite technical manuals for an air-conditioning company. The are two separate manuals now, one for consumers and the other for repairmen. The client has asked that you consolidate the two manuals into one that is far easier to digest. The graphics will remain as is, so it’s only the text that we will be revising. Your team consists of:  1 Sr. Editor  3 Technical Writers  2 Jr. Editors  1 Subject Matter Expert (client-supplied but works at our site) Your deliverable is due 3 months from today and the client has asked that we deliver an electronic copy. Current technology:  Laptops/Desktops (Windows OS)  Fax/Printer/Scanner/Telephones   Team Wiki

TOOL SELECTION CRITERIA

Tool Selection Criteria  Team Requirements ( Four Ps)  Purpose, Place, People, Process  Current Technology and Resources  Features and Compatibility  Reviews and Ratings  Usability and Accessibility  Cost and Budget  Support and Maintenance  Security

Understand the Team: Purpose  What is the team purpose or goal?  Solve problems or generate solutions  Develop a new product, artifact, system or process etc  Consult on existing products, processes, or approaches  Improve existing products, systems or processes  Provide services or data  Manage work or personnel  What are the types of tasks required to meet that purpose or goal?  Meetings & Scheduling  Communication & Messaging  Share Information & Data  Collaborative Work (Documents, Designs, etc.)  File Creation, Sharing and Storage  Program Management

Understand the Team: Place  When (time) and where (place) will the work be performed?  Synchronous  Asynchronous  Time and Place same time, same place (e.g., face-to-face meetings) same time, different place (e.g., teleconference) different time, same place (e.g., discussion board) different time, different place (e.g., )

Understand the Team: People  Who will be performing the work?  Member’s Affiliation Same organization? Different organization?  Member Role Function, expertise and role on this team What will their tasks be?  Skill-set Tech savy or Tech averse?  Language English or Other?

Understand the Team: Process  How will the work be performed?  Existing processes How will that guide the work? Requirements Engineering Cost Estimates/Procurement Team Charters Project Planning Documentation/Reporting Controlling  Non-Existent processes Will you need to create processes?

Additional Considerations  Current Technology and Resources  What is in place now? Can it support new tool?  Features and Compatibility  Do the features meet team requirements?  Is it compatible with current technology?  Reviews and Ratings  What have other users said?  Usability and Accessibility  Is the tool easy to use?  Can everyone access the tool whenever, where ever?

Additional Considerations  Cost and Budget  What does it cost? To acquire and keep for the life of the project?  Is it within the budget?  Support and Maintenance  Is tech support available? When?  Who performs the maintenance? How often?  Updates?  Security  Who keeps the data secure? Is it reliable?

CANDIDATE TOOL SCREENSHOTS

Program Management BASECAMPWIGGIO

Document Sharing BASECAMPWIGGIO

Scheduling and Meetings BASECAMPWIGGIO

Communication BASECAMPWIGGIO

Information Sharing & Collaboration BASECAMPWIGGIO

Templates BASECAMPWIGGIO

Accessibility & Ease of Use BASECAMPWIGGIO

Support, Maintenance & Security BASECAMPWIGGIO

Pricing BASECAMPWIGGIO