Miscellaneous E&O: A Profession By Any Other Name MODERATOR: Karen A. Callanan, Director, Program Underwriting Aspen Specialty Insurance CompanyMODERATOR: Karen A. Callanan, Director, Program Underwriting Aspen Specialty Insurance Company Gretchen Sayers, Claims Manager Specialty Global Insurance ServicesGretchen Sayers, Claims Manager Specialty Global Insurance Services Nicholas Taube, Vice President, Professional Liability Division Maxum Specialty Insurance GroupNicholas Taube, Vice President, Professional Liability Division Maxum Specialty Insurance Group

CASE STUDY 1 ABC Consulting Fifteen year old New England regional consulting firm Annual revenue is $7 million 20 professional consultants and 35 support staff

ABC Consulting, Services Offered 80% of Revenue is from general business management consulting, including:  HR Consulting  Marketing/ Fundraising Consulting  Process Management Consulting

ABC Consulting, Services Offered Cont’d. 20% of Revenue comes from specialized consulting for 1 client, a public company, on securities laws and regulations compliance

ABC Consulting Clients  Three Largest Clients are: 1. Well established world renowned privately held biotech Co. 2. Prestigious World Renowned Private University 3. Relatively U/K publicly traded Co., has been traded on NASDAQ for 2 years.

ABC Consulting, Claims History One claim five years ago, University hired ABC to develop and implement a 3-year, $30 million capital campaign. ABC represented the campaign would raise 90% of stated goal but it ended at 30% less than goal. University sued, claim settled for $15K after $250K spent on defense.

CASE STUDY 2 Glassblowers, Inc. 50-year old family run business specializes in designing and installing customized specialty decorative glass walls and partitions for use in high-end office buildings, airports and museums. For 30 years and now, 30% of revenue from 1 nationally recognized company Other revenue from 20 companies, 10 of them are non-US companies.

Glassblowers, Inc. Cont’d Junior, grandson of founder and newly graduated from top engineering school, wants the co. to begin designing bullet proof glass for military vehicles deployed to Mid-East. Grandfather said ok IF Jr. can obtain a $5 million E&O policy for new venture.

Glassblowers, Inc. Cont’d. Largest Client is the Nationally recognized client of 30 years No other client represents more than 10% of company’s total annual revenue. No Claims in past 30 years.

CASE STUDY 3 Overseer, Inc. 2-year old consulting firm, specializes in providing general oversight of large governmental construction projects. Clients expect them to minimize fraud and waste by major contractors on a project. Ensures that funding is distributed as planned and compliance with regs.

Overseer, Inc. Cont’d. Overseer staff is 4 attorneys and 3 accountants Each project has a project manager unrelated to Overseer, Inc. Overseer does not monitor day to day construction activity No Claims to date.

Overseer Inc. Clients Massachusetts Turnpike Authority – Boston Big Dig Project Minnesota Bridge Authority – Repairs to recently collapsed Minneapolis Bridge New Orleans Levy Authority – Rebuilding Levies

Panelist Contacts Karen Callanan Nick Taube Gretchen Sayers