Russian Guild of Dealers Conference, Moscow, 2008 Bookselling in the 21 st Century: A Canadian Perspective Canadian Market, Technology and the Supply Chain Doug Minett, Bookseller & Technology consultant, Guelph, Ontario, Canada

Agenda Canadian (English) Retail market Canadian (English) Retail Supply chain Canadian (English) Supply chain technology Booknet Canada Bookselling in the 21 st Century

Canadian Trade Retail Market National Retail Chain and Internet Retailer (Indigo/Chapters) Regional Retail Chains Independent Retailers Large Format General Retail Other Internet Retailers

Canadian Retail Supply Chain Book Inventory Movement Canadian Exclusive Distributor Canadian Publisher Canadian Wholesaler Retailer Interne t Retailer Consumer USA Publisher UK Publisher USA Wholesaler

Canadian Supply Chain Technology Bibliographic Metadata What data is included? ISBN, Title, Author, description of manifestation, etc Special market issues in Canada – Distribution rights, pricing, publication date, etc How is the data made available? 3 rd party metadata Books-in-Print (ONIX) Direct publisher/distributor/wholesaler provided file (ONIX)

Canadian Retail Supply Chain Bibliographic Data Movement Canadian Exclusive Distributor Canadian Publisher 3 rd Party Data Aggregator Retailer Interne t Retailer Consumer USA Publisher UK Publisher USA Wholesaler

English Supply Chain Technology Inventory status metadata What data is included? ISBN, source of supply, on hand status, on order status Special market issue in Canada – distribution rights, pricing How is the data made available? Direct publisher/distributor/wholesaler provided file Direct internet services (standards issues - EDItEUR) 3 rd party internet services (standards - EDItEUR)

Canadian Retail Supply Chain Inventory Status Data Movement Canadian Exclusive Distributor 3 rd Party Data Aggregator Retailer Interne t Retailer Consumer USA Wholesaler

English Supply Chain Technology EDI: Electronic Data Interchange Order and Fulfillment – Stores and Internet Essential supply chain documents: Purchase Order Purchase Order Acknowledgment Advanced Shipment Notice Invoicing Internet considerations: Direct customer shipment by supplier Integration with consumer administration

Canadian Retail Supply Chain Order and Fulfillment Data Movement Canadian Exclusive Distributor Canadian Wholesaler Retailer Interne t Retailer Consumer USA Wholesaler Value Added Network (BNC) ftp and web services

Booknet Canada Canadian Public Policy Initiative Government of Canada recognized need for multi-faceted program to support existing government publishing initiatives. – Bibliographic standards development and certification program – EDI standards development and certification program – EDI value added network system » Free to booksellers – Retail sales data tracking and reporting system » Free to booksellers – Ongoing industry education (standards development, digital revolution, etc)

Booknet Canada Standards Experience Standards Development – Participate in International standards development where possible » BIC/EDItEUR, London (ONIX, EDItx) » BISG/BISAC, New York (X12, ONIX) – Engage industry leaders from all sectors – Develop clear specifications from standards that are conducive to certification programs – Conduct certification programs with the support of industry leaders

Bookselling in the 21 st Century Challenges for booksellers Non-book digital distraction – North Americans are reading less – North American families are spending less on books Increased competition with development of new book supply channels – Internet bookselling – eBook bookselling Disintermediation in the supply of books – Author – Publisher – Bookseller – Librarian

Bookselling in the 21 st Century Opportunities for booksellers Improve supply chain efficiencies – Develop and implement new technologies Become a leader in emerging supply channels – Internet bookselling – eBook and audio bookselling Develop 21 st Century marketing strategies – Develop a marketing “voice” (point of view) that demands attention (Can 21 st century bookselling be a new mass media platform?) – Consider the incorporation of trends like “social networking”