SharePoint, The Semantic Web, Serendipity, Search & Metadata

The sound of Big Data clapping

The Social Media Revolution And Why Is It Clapping Like This?

Now, let’s turn to the…

I can’t find all the information I need to get the job done.

When new employees join the business it’s difficult to direct them to a single place where they can find useful information about how the business runs and how to do their job.

THIS IS YOUR BRAIN ON SEARCH

 Organizational data is growing exponentially  Typically each year’s data is larger than all previous years combined. Storing this data is expensive  100% increase in data does not equate to a 100% increase in information  We’re suffering from the law of diminishing returns Almost all organizations have this problem:

What If The Enterprise Used Web Technologies Like Those We Enjoy in the Consumer Space… It’s easier to find information on the Web than it is at work!

Reliance on manual metadata tagging. What’s the Current Landscape?

Please add metadata.

The Wisdom of the Crowd So how’s everybody else doing it? Crowdsourcing Open Data Sets Web 3.0 The Semantic Web

Can you match the metadata with the person?

 Your users will always upload important content.  Your users will always tag content.  Your users will not upload duplicate content.  We no longer suffer from diminishing returns. In A Perfect World…

 Documents stored in SharePoint aren’t always accessed and re-used.  Users are reluctant to add metadata to documents.  The behavioral change around using search in a structured way is often difficult to achieve.  SharePoint ROI is lower than it could be. But, In the Real World…

So how do we automate metadata? “SHOWTIME!”

Standard SharePoint Document Library No metadata in the Enterprise Keywords Column ?

Using Serendipity for SharePoint The Enterprise Keywords Column is automatically populated with metadata Auto-tagging

 Simplicity and enhanced findability  Auto tagging is easier than enforcing users to add metadata before checking in content  Use various “Pages” to render relevant content  Content Target Audience  Improved User Adoption of uploading content to  Content Intelligence over Big Content  Searching by refined tags  Allow Term Store Managers to build enterprise taxonomies What's this “Enterprise Metadata” worth to the business user?

 Use OOTB features in SharePoint that allows us to represent and visualize the content for different audiences  Web Parts Usage:  Content Query, Content Filters, Content Search  Add Library Web Parts (Apps) to pages and add sort/filters  Key Filters to filter out tags in large unstructured libraries  Use Search Refiners to filter results by Tags  Sort filter in the library itself How is “Enterprise Metadata” useful in SharePoint?

Use Library Key Filters – without having users input metadata

Using Search Refiners to filter through content Refine by content Tags from Enterprise Keywords

 How it works  Library and Uploading content  Pages and Web Parts Use  Search Demo

Thank You